Award

Integrated Communication Control System (ICCS) and Command and Control Mobilising System

HAMPSHIRE & ISLE OF WIGHT FIRE AND RESCUE SERVICE

This public procurement record has 4 releases in its history.

Award

10 Sep 2024 at 09:09

TenderUpdate

25 Jan 2024 at 12:22

Tender

19 Jan 2024 at 16:16

Planning

31 Jul 2023 at 15:01

Summary of the contracting process

The Hampshire & Isle of Wight Fire and Rescue Service, as part of the Networked Fire Services Partnership (NFSP), recently completed the procurement process to implement an Integrated Communication Control System (ICCS) and Command and Control Mobilising System. The procurement culminated in the awarding of a £23,000,000 contract to SSS Public Safety Ltd on 19 August 2024. This comprehensive initiative encompasses command, control, communication, and computer systems, and includes a robust suite of hardware and software to manage 999 and non-emergency calls, incident creation, resource mobilisation, and administrative functions. The procurement method was open, aligning with the UK’s public procurement regulations, and the organisations involved are located across regions UKJ3, UKJ4, UKK15, UKK2, and UKK4.

This tender represents a substantial opportunity for businesses specialising in communication systems, emergency response technology, and integrated software solutions to engage with a high-impact project. It offers SMEs and large enterprises the chance to provide state-of-the-art technology solutions in a collaborative partnership setting. Given the critical nature of the systems being procured—operational 24/7/365—the successful supplier will play a pivotal role in emergency response services across multiple counties. Suitable businesses are those capable of delivering reliable, innovative, and resilient communication and control systems tailored to the needs of public safety services.

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Notice Title

Integrated Communication Control System (ICCS) and Command and Control Mobilising System

Notice Description

***THIS NOTICE IS BEING PUBLISHED ON BEHALF OF HAMPSHIRE & ISLE OF WIGHT FIRE AND RESCUE SERVICE AS PART OF THE NETWORKED FIRE SERVICES PARTNERSHIP (NFSP)*** The NFSP has sourced a solution to implement an integrated communication control system (ICCS) and command and control mobilising system for the Fire and Rescue authorities within the NFSP through a shared solution.

Lot Information

Lot 1

The NFSP comprises the organisations of Devon & Somerset FRS (DSFRS), Dorset & Wiltshire FRS (DWFRS), Hampshire & Isle of Wight FRS (HIWFRS), and Kent FRS (KFRS), and primarily delivers the Command and Control system function to its partners as well as aligned outcome based projects. This Command and Control system takes incoming 999 and non-emergency calls, creates & manages incidents (full life cycle), allocates and mobilises resources as well has handling administrative functions. It is at the core of all the NFSP Partners statutory requirement commitments and is used 24 hours a day, 7 days a week, 365 days a year. This project has successfully sourced a replacement solution including hardware and software. The NFSP will work with the Supplier in a collaborative relationship throughout the life of the contract to not only deliver the required services, but to support changes that reflect latest ideas, opportunities, and directives where appropriate and allowable. The replacement system is to be hosted and ensures a resilient partnership working remains at the core of any proposal. In summary, the scope of the project included: Replacement of : * Integrated Communications Control System (ICCS) * Computer Aided Dispatch (CAD)/ Command and Control (CAC) * Automatic Call Distribution System * Recorder (voice/data/video etc) * Performance Dashboard/KPI reporting/wallboard feeds * Web and mobile CAD viewing platforms * Command and Control Gazetteer and Mapping tools * Officer mobilising solution * Hardware replacement - servers and clients Additional information: For clarity, and to explain the percentage weightings above, the evaluation methodology used was Price Per Quality Point. This means no separate weighting for price and quality, as both combine to the full 100% weighting.

Options: A further period or periods of up to 4 years at the discretion of the named parties.

Renewal: This contract shall be reprocured when appropriate.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03ebcd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/028906-2024
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

35 - Security, fire-fighting, police and defence equipment


CPV Codes

35710000 - Command, control, communication and computer systems

Notice Value(s)

Tender Value
£23,000,000 £10M-£100M
Lots Value
£23,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
£23,000,000 £10M-£100M

Notice Dates

Publication Date
10 Sep 20241 years ago
Submission Deadline
14 Mar 2024Expired
Future Notice Date
22 Oct 2023Expired
Award Date
18 Aug 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
HAMPSHIRE & ISLE OF WIGHT FIRE AND RESCUE SERVICE
Additional Buyers

DEVON & SOMERSET FIRE AND RESCUE SERVICE

DORSET & WILTSHIRE FIRE AND RESCUE SERVICE

KENT FIRE AND RESCUE SERVICE

Contact Name
Bill Warden
Contact Email
procurement.clients@hants.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
EXETER
Postcode
EX3 0NW
Post Town
Exeter
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ45 Mid Kent
Delivery Location
TLJ South East (England), TLJ3 Hampshire and Isle of Wight, TLJ4 Kent, TLK South West (England), TLK15 Wiltshire, TLK2 Dorset and Somerset, TLK4 Devon

Local Authority
Maidstone
Electoral Ward
Tovil
Westminster Constituency
Maidstone and Malling

Supplier Information

Number of Suppliers
1
Supplier Name

SSS PUBLIC SAFETY

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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