Award

Mobile Phone Services Contract

UK SPORTS INSTITUTE LIMITED

This public procurement record has 2 releases in its history.

Award

25 Oct 2023 at 11:25

Tender

10 Aug 2023 at 08:48

Summary of the contracting process

The UK Sports Institute Limited (UKSI) has recently awarded a contract for mobile phone services to Fonezone Telecommunications Limited. The contract is valued at £290,000 and has a duration of 36 months starting from November 2023. UKSI aims to provide voice, data, and SMS services for approximately 400 employees based across several performance centres in the UK. The contract includes various requirements such as offering technical support, online billing portal, roaming solutions, and WiFi calling.

This tender by UKSI offers opportunities for businesses providing mobile telephony services to compete. Suitable companies should be registered mobile telephony service providers with expertise in the UK and EEA markets. The contract presents a chance for businesses to engage with a prominent public body and gain a foothold in the high-performance sports industry. The tender process involved an open procedure with specific submission and bid opening deadlines to adhere to for interested bidders.

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Notice Title

Mobile Phone Services Contract

Notice Description

The UK Sports Institute (UKSI) wishes to procure a new mobile voice, data and SMS services contract for 36 months starting from November 2023 for approximately 400 connections. The UKSI employs approximately 400 staff who are based at several performance centres in the UK. Most of the workforce regularly work away from their centres and have work patterns that are mobile and remote. A large number of staff work abroad; their overseas travel may cover periods up to several months. Staff have been issued with iPhone 8, iPhone SE(2020) and iPhone 12, and it is intended that these devices will remain in use for the new contract. As a publicly funded organisation UKSI is seeking to maximise value for money and wishes to minimise one-off set up costs as well as ongoing revenue costs.

Lot Information

Lot 1

The UK Sports Institute (UKSI) is seeking to appoint one supplier to provide a contract for mobile voice, data and SMS services for 36 months to its 400 employees. The supplier will need to: 1. Provide connections for all employees. 2. Offer solutions for allocating individual user data thresholds, and capping of data use when tethering or roaming 3. Provide ongoing technical and customer services support throughout the contract under a Service Level Agreement 4. Provide a clear charging structure with an online billing portal; the portal must have an easy to use facility to analyse summary and detailed breakdowns of billing 5. The billing portal should permit administrators and managers to view the details of staff who report to them, eg. the Finance manager should be able to see usage details of the Finance team members 6. Offer an easy to use, simple to administer and cost effective roaming solution for staff who are overseas 7. Provide WiFi calling. 8. Offer a Tech Fund for the purchase of extra kit. Note that handsets are not required to be provided under this contract. UKSI owns its devices which are iPhone8 , SE (2020) and iPhone 12. The UKSI pioneers the delivery of science, medicine, and technology services to drive medal success at Olympic, Paralympic and international competition, supporting elite athletes through its nationwide network of expertise and facilities. It strives to be the world-leading high-performance institute. Staff are based at seven high performance centres across the UK but UKSI services are delivered at different sporting locations including swimming pools, lakes, velodromes and athletic tracks in Europe and the rest of the World.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03ee7d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/031459-2023
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64200000 - Telecommunications services

64212000 - Mobile-telephone services

Notice Value(s)

Tender Value
£290,000 £100K-£500K
Lots Value
£290,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£290,000 £100K-£500K

Notice Dates

Publication Date
25 Oct 20232 years ago
Submission Deadline
31 Aug 2023Expired
Future Notice Date
Not specified
Award Date
24 Oct 20232 years ago
Contract Period
13 Nov 2023 - 12 Nov 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
UK SPORTS INSTITUTE LIMITED
Contact Name
Aileen Alexander, Ian Mulholland
Contact Email
aileen.alexander@uksportsinstitute.co.uk, ian.mulholland@uksportsinstitute.co.uk
Contact Phone
+44 7899064352

Buyer Location

Locality
MANCHESTER
Postcode
M11 3BS
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD North West (England)

Local Authority
Manchester
Electoral Ward
Clayton & Openshaw
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

FONEZONE TELECOMMUNICATIONS

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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