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Maintenance and support contract for iConnect solution

The Regulation Quality & Improvement Authority

This public procurement record has 2 releases in its history.

Award

01 Dec 2023 at 14:26

Award Notice
Award

14 Aug 2023 at 16:58

Award Notice
Summary of the contracting process

The Regulation Quality & Improvement Authority has awarded a contract for maintenance and support of the iConnect solution to Sysco Software Solutions. The procurement process was initiated as a tender, with a focus on IT services. The contract, valued at £350,000, was signed on 14th August 2023. The award was made through a limited procurement method, with the rationale being that the works can only be carried out by a specific economic operator due to technical reasons.

This contract presents an opportunity for SMEs specialised in IT services, consulting, software development, and internet support to compete for ongoing support and maintenance services. The contract, initiated by The Regulation Quality & Improvement Authority based in Belfast, is crucial for business continuity in the health and social care regulatory sector in Northern Ireland. Businesses interested in providing long-term bespoke solutions in this regional industry category should consider exploring potential extensions beyond the initial three-year period.

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Notice Information

Notice Title

Maintenance and support contract for iConnect solution

Notice Description

The current system utilised by RQIA is bespoke and been in use for a number of years. It has been developed and supported by Sysco Software Solutions to meet the specific operational requirements of RQIA. The system is unique to RQIA, as the only regional health and social care services regulator in Northern Ireland. There is a necessity to maintain the current system, to ensure business continuity for a three year period, with the option to extend for a further two years.

Lot Information

Lot 1

Ongoing support and maintenance of established iConnect system

Options: Initial 3-year period, with possible extension of up to 24-months.

Procurement Information

Reg 32 - Technical 32 (2)(b)(ii) applies. The current system utilised by RQIA is bespoke and been in use for a number of years. It has been developed and supported by Sysco Software Solutions to meet the specific operational requirements of RQIA. The system is unique to RQIA, as the only regional health and social care services regulator in Northern Ireland. There is a necessity to maintain the current system, to ensure business continuity.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03efad
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/035516-2023
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£350,000 £100K-£500K

Notice Dates

Publication Date
1 Dec 20232 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
14 Aug 20233 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Regulation Quality & Improvement Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BELFAST
Postcode
BT7 2JA
Postcode Area
Northern Ireland
Country
Northern Ireland
Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN Northern Ireland
Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Supplier Information

Number of Suppliers
1
Supplier Name

Sysco Software Solutions

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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