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Oracle Fusion Third Party Support Services

Historic Environment Scotland

This public procurement record has 2 releases in its history.

Award

14 Feb 2024 at 09:54

Award Notice
Tender

21 Aug 2023 at 10:54

Tender Notice
Summary of the contracting process

The Historic Environment Scotland (HES) has awarded a contract for Oracle Fusion Third Party Support Services. The services cover various modules in HES's Oracle Fusion Cloud Software as a Service system. The procurement was carried out through an open procedure with a focus on quality (60%) and price (40%) as award criteria. The awarded contract, valued at £40,400, was signed on February 7, 2024, with de Novo Consulting Services Limited being the active supplier. The procurement opportunity was in the services category, specifically software support services, with a central purchasing body as the buyer.

This tender presents an opportunity for businesses that provide third-party support services for Oracle Fusion Software. Companies specializing in complex issue resolution, new developments, and payroll and financial tax configuration would be well-suited to compete in this contract. The contract period allows for flexibility and potential extensions, providing a stable opportunity for growth and collaboration with HES. Businesses interested should review the criteria, including the financial standing and technical experience requirements, to ensure suitability for this procurement opportunity.

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Notice Information

Notice Title

Oracle Fusion Third Party Support Services

Notice Description

Oracle Fusion Third Party Support Services

Lot Information

Lot 1

Historic Environment Scotland implemented Oracle Fusion Cloud Software as a Service (SaaS) in October 2020 with the following modules: - Human Capital Management (HCM) Core HR, Employee Self Service, Manager Self Service and Payroll - Enterprise Resource Planning (ERP) General Ledger (including Budget scenarios), Accounts Payable, Accounts Receivable, Cash Management, Expenses, Self-service Purchasing, Procurement, Intercompany Accounting, Tax - Reports & Analytics OTBI, BI Publisher, Financial Reporting Centre including Smartview. Our in-house Oracle Fusion support team has developed an in-depth understanding of Fusion and our configuration however, there are areas where we would benefit from the support of a third-party partner especially around complex issue/error resolution, new developments and specialist knowledge areas such as payroll fast formulas, payroll elements and financial tax configuration. HES is seeking to appoint a Supplier to provide third party support services for Oracle Fusion Software as a Service (SaaS) for the implemented modules detailed above covering more technical issues where our Fusion Support Team haven't been able to address themselves or with Oracle support. This support will be flexible, dependent on need and undertaken in collaboration with our Fusion Support Team to agreed response and resolution times.

Options: The Contracting Authority reserves the right to request additional deliveries by the successful Tenderer, either intended as partial replacement of supplies or installations or as extensions of existing supplies and installations. The Contracting Authority may at its sole discretion exercise this option.

Renewal: The contract will be for an initial period of two (2) years, with the option to extend the contract by two further twelve (12) month periods each (2+1+1 contract), giving a total possible contract length of 48 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03f584
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/004879-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£240,000 £100K-£500K
Lots Value
£240,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£40,400 Under £100K

Notice Dates

Publication Date
14 Feb 20242 years ago
Submission Deadline
22 Sep 2023Expired
Future Notice Date
Not specified
Award Date
7 Feb 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
4 years from August 2023

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Historic Environment Scotland
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH9 1SH
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh
Local Authority
City of Edinburgh
Electoral Ward
Southside/Newington
Westminster Constituency
Edinburgh South

Supplier Information

Number of Suppliers
1
Supplier Name

de Novo Consulting Services Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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