Award

BTA1996 Enhancing Accessibility Information (Tourism Venues)

VISITBRITAIN/VISITENGLAND

This public procurement record has 2 releases in its history.

Award

19 Jan 2024 at 17:26

Tender

07 Sep 2023 at 16:29

Summary of the contracting process

VisitBritain/VisitEngland has launched a procurement process for the contract titled "BTA1996 Enhancing Accessibility Information (Tourism Venues)", categorised under administrative services related to tourism affairs. The procurement stage is currently at the award phase. This contract aims to enhance accessibility information for tourism venues in the UK, supporting the goal of making the UK the most accessible tourism destination in Europe. The procurement includes two lots: Lot 1 for Accessibility Guides and Lot 2 for Accessibility Features Question Set. The contract period for Lot 1 is from 20th November 2023 to 19th November 2026, while Lot 2 runs from 7th November 2023 to 30th April 2024.

This tender opportunity by VisitBritain/VisitEngland presents a chance for suppliers specialising in accessibility services for tourism to contribute to creating a more inclusive tourism industry in the UK. Businesses experienced in delivering Accessibility Guides and question sets related to accessibility features for tourism venues are well-suited to compete in this procurement process. Interested suppliers can engage with VisitBritain/VisitEngland to access procurement documentation and participate in this opportunity for business growth and collaboration.

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Notice Title

BTA1996 Enhancing Accessibility Information (Tourism Venues)

Notice Description

VisitEngland (VE) plays a key role in facilitating an accessible and inclusive tourism industry.<br/><br/>In support of the Government's ambition for the UK to become the most accessible tourism destination in Europe, VE wishes to improve the holiday planning experience for visitors with a wide range of accessibility requirements by advancing a two-part approach to enhancing accessibility information.<br/><br/>To save time and energy when researching a trip, people with accessibility requirements require the ability to filter lists of places to stay and visit based on key accessibility features. They should then be able to access full and detailed access information, in the form of an Accessibility Guide, in order to make the final choice of venue.<br/><br/>This requirement is being Procured under the Concession Contracts Regulations 2016 due to the income generation value for Lot 1. Interested suppliers must note that this requirement is divided into the following Lots:<br/><br/>Lot 1 ACCESSIBILITY GUIDES<br/>VE is seeking to appoint a supplier who has a proven track record in delivering an established and trusted Accessibility Guides service to tourism businesses and consumers across England, where VE (and likely key stakeholders including Local Visitor Economy Partnerships) would act as a lead generator for the supplier. VE will promote the appointed supplier exclusively in relation to the provision of Accessibility Guides. The co-association of both brands would derive mutual benefit and generate a specific financial, or other, advantage, which is applied for the benefit of both parties.<br/><br/>The estimated value of this Lot 1 concession contract is based on the estimated total turnover of the 'concessionaire' generated over the duration of the contract (including option years), net of VAT.<br/><br/>Lot 2 ACCESSIBILITY FEATURES QUESTION SET<br/>VE requires the supplier to develop a question set that tourism product distributors will use to gather data on the top accessibility features of venues they list, allowing them to display this information as part of venue listings on their websites.<br/><br/>As the work comprises two distinct parts, it is divided into two Lots and to ensure the work can advance concurrently, we are seeking a different supplier for each Lot. However, the interdependence of the two Lots requires the two suppliers to work closely to achieve success and ensure consistency for disabled people and their companions. It will be particularly important that the Lot 1 supplier actively inputs into Lot 2 works as a critical partner.

Lot Information

Lot 1 - Accessibility Guides

Lot 1 ACCESSIBILITY GUIDES
VE is seeking to appoint a supplier who has a proven track record in delivering an established and trusted Accessibility Guides service to tourism businesses and consumers across England, where VE (and likely key stakeholders including Local Visitor Economy Partnerships) would act as a lead generator for the supplier. VE will promote the appointed
supplier exclusively in relation to the provision of Accessibility Guides. The co-association of both brands would derive mutual benefit and generate a specific financial, or other, advantage, which is applied for the benefit of both parties. The estimated value of this Lot 1 concession contract is based on the estimated total turnover of the 'concessionaire' generated over the duration of the contract (including option years), net of VAT.

Lot 2 - Accessibility Features Question Set

Lot 2 ACCESSIBILITY FEATURES QUESTION SET
VE requires the supplier to develop a question set that tourism product distributors will use to gather data on the top accessibility features of venues they list, allowing them to display this information as part of venue listings on their websites.
As the work comprises two distinct parts, it is divided into two Lots and to ensure the work can advance concurrently, we are seeking a different supplier for each Lot. However, the interdependence of the two Lots requires the two suppliers to work closely to achieve success and ensure consistency for disabled people and their companions. It will be particularly important that the Lot 1 supplier actively inputs into Lot 2 works as a critical partner.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03fb03
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/002012-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Award procedure with prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

75 - Administration, defence and social security services


CPV Codes

48100000 - Industry specific software package

75125000 - Administrative services related to tourism affairs

Notice Value(s)

Tender Value
£595,000 £500K-£1M
Lots Value
£595,000 £500K-£1M
Awards Value
Not specified
Contracts Value
£570,205 £500K-£1M

Notice Dates

Publication Date
19 Jan 20242 years ago
Submission Deadline
6 Oct 2023Expired
Future Notice Date
Not specified
Award Date
23 Nov 20232 years ago
Contract Period
7 Nov 2023 - 30 Apr 2024 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
VISITBRITAIN/VISITENGLAND
Contact Name
Procurement Team
Contact Email
procurement@visitbritain.org
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1W 0BD
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
2
Supplier Names

ACCESS AND INCLUSION

DISABLED ENABLED

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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