Notice Information
Notice Title
COV - Family Hub AI digital solution
Notice Description
The requirement is to develop Coventry City Council's family hub digital offering to create a digital front door for information for families throughout the City of Coventry. This will include improving access to information provided by the Council and our partners. This will include an AI solution that will enable parents and families to find and access services online. It will also be used by professionals to signpost families to support. The aim is to provide 24/7 access to information on services. This AI function will target and promote relevant topics to users, and a Chatbot to answer common queries. The scope of the contract is for the supply of the solution which includes its implementation (including any configuration), training (if required), annual licencing, hosting, data storage and annual support and maintenance.
Lot Information
Lot 1
The requirement is to develop Coventry City Council's family hub digital offering to create a digital front door for information for families throughout the City of Coventry. This will include improving access to information provided by the Council and our partners. This will include an AI solution that will enable parents and families to find and access services online. It will also be used by professionals to signpost families to support. The aim is to provide 24/7 access to information on services. This AI function will target and promote relevant topics to users, and a Chatbot to answer common queries. The scope of the contract is for the supply of the solution which includes its implementation (including any configuration), training (if required), annual licencing, hosting, data storage and annual support and maintenance.
Renewal: 5 x 1 year renewals to be included in the contract.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0407e1
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/036313-2023
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- £350,000 £100K-£500K
- Lots Value
- £350,000 £100K-£500K
- Awards Value
- Not specified
- Contracts Value
- £312,000 £100K-£500K
Notice Dates
- Publication Date
- 11 Dec 20232 years ago
- Submission Deadline
- 6 Nov 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 8 Dec 20232 years ago
- Contract Period
- 2 Jan 2024 - 31 Mar 2025 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- COVENTRY CITY COUNCIL
- Contact Name
- Procurement Services
- Contact Email
- procurement.services@coventry.gov.uk
- Contact Phone
- +44 2476831163
Buyer Location
- Locality
- COVENTRY
- Postcode
- CV1 5RR
- Post Town
- Coventry
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG3 West Midlands
- Small Region (ITL 3)
- TLG33 Coventry
- Delivery Location
- TLG33 Coventry
-
- Local Authority
- Coventry
- Electoral Ward
- St Michael's
- Westminster Constituency
- Coventry South
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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