Award

Customer Service Practitioner/Specialist

SUFFOLK COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

05 Oct 2023 at 07:35

Summary of the contracting process

The Suffolk County Council has awarded a contract for the provision of Customer Service Practitioner/Specialist apprenticeships via the YPO procurement services. The contract is valued at £75,000 and has a duration of 18 months. The contract was awarded to Ginger Nut Media Limited based on evaluation criteria encompassing location, delivery style, cohort size, previous experience, and ability to meet specified requirements. The procurement method used was an Award procedure without prior publication of a call for competition.

This tender presents an opportunity for businesses that provide vocational training services to compete for apprenticeship learning contracts. Companies with a track record in delivering vocational training services, particularly in the UKH14 region, may find this tender well-suited for business growth. Suppliers who can demonstrate flexibility, experience with similar contracts, and the capacity to meet the Council's criteria are encouraged to participate in similar future procurements by the Suffolk County Council.

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Notice Title

Customer Service Practitioner/Specialist

Notice Description

Provision of apprenticeship learning providers via YPO procurement services.

Lot Information

Lot 1

Suffolk County Council have procured the Customer Service Practitioner & Customer Service Specialist apprenticeship standards via the YPO procurement services for an agreed contract length of 18 months.

Procurement Information

Suffolk County Council have awarded this contract to the winning training provider after carrying out a desktop evaluation. The winning provider was based on location, delivery style/flexibility, cohort size, positive previous experience and ability to deliver against our specified criteria.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04080d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/029335-2023
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services


CPV Codes

80530000 - Vocational training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£75,000 Under £100K

Notice Dates

Publication Date
5 Oct 20232 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Oct 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SUFFOLK COUNTY COUNCIL
Contact Name
Not specified
Contact Email
rising.high@suffolk.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
IPSWICH
Postcode
IP1 2BX
Post Town
Ipswich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH62 Ipswich
Delivery Location
TLH14 Suffolk CC

Local Authority
Ipswich
Electoral Ward
Gipping
Westminster Constituency
Ipswich

Supplier Information

Number of Suppliers
1
Supplier Name

GINGER NUT MEDIA

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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