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Microsoft Reseller Provider ("MRP")

Digital Health and Care Wales ("DHCW")

This public procurement record has 2 releases in its history.

Award

05 Feb 2024 at 16:29

Award Notice
Tender

13 Oct 2023 at 15:04

Tender Notice
Summary of the contracting process

The public procurement process involves Digital Health and Care Wales (DHCW) seeking to procure a Microsoft Reseller Provider for software support services. The tender, titled "Microsoft Reseller Provider (MRP)", is in an active status and has a value of 450 million GBP. The procurement category is services, with the main focus on Digital Health and Care. The tender process, conducted via electronic means using the Bravo e-tendering system, requires bidders to comply with specific Microsoft Solution Partner Designations. The Contracting Authority reserves the right to award the contract either in whole, part or annul the tendering process.

This tender opportunity provides a significant business growth potential for software support service providers. Companies with expertise in software supply services, software configuration services, and IT services consulting are well-suited to compete. The procurement stage is open, and the tender period ends on 15th November 2023, with a bid opening on the same day. Businesses interested in optimising Microsoft licensing arrangements and providing cost-effective solutions to Participating Authorities in the healthcare sector should consider participating in this lucrative contracting opportunity.

How relevant is this notice?

Notice Information

Notice Title

Microsoft Reseller Provider ("MRP")

Notice Description

Digital Health and Care Wales ("DHCW", the "Framework Operator") are seeking to procure a single supplier All-Wales Framework Agreement for a Microsoft Reseller Provider ("MRP").

Lot Information

Lot 1

Digital Health and Care Wales ("DHCW", the "Framework Operator") are seeking to procure a single supplier All-Wales Framework Agreement for a Microsoft Reseller Provider ("MRP"). The MRP will be required to provide licensing solutions in accordance with the 'Public Sector Digital Transformation Agreement ("DTA")' that has been agreed with the Crown Commercial Service ("CCS") or any subsequently agreed Microsoft public sector arrangement, should it be favourable to the Participating Authorities. The MRP is required to provide Microsoft licensing expertise to enable cost-effective solutions for applicable devices. The Framework Operator has identified the following services the appointed MRP is required to provide: a) Support in the management of Microsoft licensing arrangements to ensure that the Participating Authorities are correctly and optimally licensed. b) Provide a licence monitoring platform with the ability to allocate licences provided to sub organisations within the NHS Wales tenancy and view them in aggregate. c) Provide advice in changing the Microsoft licensing mix to meet new needs within the Participating Authorities. d) Ensure ongoing optimisation of the licensing arrangements to drive down costs and deliver best value for money. e) Work in partnership with the Framework Operator to deliver seamless management of the NHS Wales Microsoft estate, training and licensing position. f) Work with the Framework Operator in establishing software asset management policies and procedures which may include reviews of current policies and procedures and the current Microsoft estate. g) Assisting the Framework Operator with the most cost-effective deployment of Microsoft technology and anticipates that further supporting services associated with the platforms may be procured from the successful MRP. Please Note: The provision of software asset management services is specifically excluded from the scope of this procurement.

Renewal: Extend by up to a further 2 years in increments of no less than 12 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-040bf7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003756-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72212982 - Configuration management software development services

72227000 - Software integration consultancy services

72260000 - Software-related services

72261000 - Software support services

72265000 - Software configuration services

72268000 - Software supply services

Notice Value(s)

Tender Value
£450,000,000 £100M-£1B
Lots Value
£450,000,000 £100M-£1B
Awards Value
Not specified
Contracts Value
£450,000,000 £100M-£1B

Notice Dates

Publication Date
5 Feb 20242 years ago
Submission Deadline
15 Nov 2023Expired
Future Notice Date
Not specified
Award Date
5 Feb 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Anticipated 1st October 2029

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Digital Health and Care Wales ("DHCW")
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF11 9AD
Postcode Area
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL Wales
Local Authority
Cardiff
Electoral Ward
Riverside
Westminster Constituency
Cardiff West

Supplier Information

Number of Suppliers
1
Supplier Name

Trustmarque Solutions Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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