Notice Information
Notice Title
Contact Centre as a Service
Notice Description
Contact Centre as a Service awarded following a further competition exercise via the Crown Commercial Services Framework RM3808.
Lot Information
Lot 1
Contact Centre as a Service awarded following a further competition exercise via the Crown Commercial Services Framework RM3808.
Options: Option to extend until 15/08/31
Procurement Information
Awarded following a further competition exercise via the Crown Commercial Services Framework RM3808.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-040db4
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/031025-2023
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Limited
- Procurement Method Details
- Award procedure without prior publication of a call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48510000 - Communication software package
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £3,312,450 £1M-£10M
Notice Dates
- Publication Date
- 20 Oct 20232 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 15 Aug 20232 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LEEDS CITY COUNCIL
- Contact Name
- Colette Clegg
- Contact Email
- its.procurement@leeds.gov.uk
- Contact Phone
- +44 0113111111
Buyer Location
- Locality
- LEEDS
- Postcode
- LS1 1UR
- Post Town
- Leeds
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE4 West Yorkshire
- Small Region (ITL 3)
- TLE42 Leeds
- Delivery Location
- TLE42 Leeds
-
- Local Authority
- Leeds
- Electoral Ward
- Little London & Woodhouse
- Westminster Constituency
- Leeds Central and Headingley
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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