Planning

Provision of a Dental Digital Referral Solution for the South West - Market Engagement

NHS ENGLAND

This public procurement record has 1 release in its history.

Planning

06 Nov 2023 at 12:07

Summary of the contracting process

The NHS England is planning to engage potential providers for the provision of a Dental Digital Referral Solution in the South West region. The procurement process is at the planning stage, aiming to establish market interest and gather feedback from interested parties. Interested providers must submit responses by 20th November 2023. The procurement process is being managed by NHS South, Central and West Commissioning Support Unit on behalf of the Commissioners.

This tender provides an opportunity for IT service providers with expertise in consulting, software development, and customer support to compete for the contract. Businesses offering digital solutions for end-to-end dental referrals across Bath, Bristol, Cornwall, Devon, and Somerset are encouraged to participate. This procurement process aims to enhance the dental referral pathway, improve efficiency in the referral process, and ensure timely access to dental care for patients. Interested providers are required to engage in market feedback activities to support the future implementation of the digital solution.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Provision of a Dental Digital Referral Solution for the South West - Market Engagement

Notice Description

This notice is placed as a PIN to facilitate engagement with potential providers and relates only to pre-procurement market engagement. The Integrated Care Boards (ICBs) in the South West region are seeking to commission and implement a digital solution for end-to-end dental referrals across the South West, and would like to determine the level of market interest in the provision of these services. The following areas are included in the initial scope: - Bath & North East Somerset, Swindon and Wiltshire (BSW) - Bristol, North Somerset and South Gloucestershire (BNSSG) - Cornwall and Isles of Scilly - Devon - Somerset Dorset already has a dental digital referral solution in place as part of a prior arrangement with the NHS England South East region, and is out of scope at this point in time. Should this position change in the future, Dorset ICB have indicated that they would be looking to join the South West arrangement. Gloucestershire is not included in the scope at this point. The Commissioners are seeking a single end-to-end digital solution for the in-scope areas of the region, able to link seamlessly with existing systems used by all Dental provider types, and useable by non-dental professionals, such as SEND and LAC staff who may need to refer into dental services. If you are interested in taking part in market engagement for this opportunity, please register on the e-procurement system, Atamis (details at the end of this notice), and submit a completed provider market engagement questionnaire by 12 noon on 20th November 2023. This exercise is being supported by NHS England South West and being managed by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner(s).

Lot Information

Lot 1

This notice is placed as a PIN to facilitate engagement with potential providers and relates only to pre-procurement market engagement. The Integrated Care Boards (ICBs) in the South West region are seeking to commission and implement a digital solution for end-to-end dental referrals across the South West. The following areas are included in the initial scope: - Bath & North East Somerset, Swindon and Wiltshire (BSW) - Bristol, North Somerset and South Gloucestershire (BNSSG) - Cornwall and Isles of Scilly - Devon - Somerset Dorset already has a dental digital referral solution in place as part of a prior arrangement with the NHS England South East region, and is out of scope at this point in time. Should this position change in the future, Dorset ICB have indicated that they would be looking to join the South West arrangement. Gloucestershire is not included in the scope at this point. The Commissioners are seeking a single end-to-end digital solution for the in-scope areas of the region, able to link seamlessly with existing systems used by all Dental provider types, and useable by non-dental professionals, such as SEND and LAC staff who may need to refer into dental services. The aims of the service are to improve the dental referral pathway by: - Providing clinicians with a single way of making referrals to primary, secondary or community dental services - Improving the quality of referrals in order to support effective triage and treatment provision - Enabling patients to access dental care in a timely manner - Improving overall efficiency of the referral process - Providing accurate referral information to support clinical service evaluation, and future commissioning and development - Achieving ongoing value for money The objectives of the service are to: - Support referrals across all provider types, including private dental providers who wish to refer into NHS provision, and onward referrals, such as from a hospital to a community service, or vice versa - Reduce the number of inappropriate referrals or referrals with missing information - Help with identifying areas of training/educational need and facilitating a feedback loop to clinicians to support them making future referrals - Improve levels of patient and clinical confidence and satisfaction with the referral process - Provide information which can inform patient choice (e.g. distances and waiting times) - Allow digital clinical images to be sent with referrals, in a way which is secure - Track all referrals to ensure no unnecessary delays - Provide providers and commissioners with live information (via a dashboard, for example) of the status of all referrals Further information on the requirements of the digital solution is available within the attachment area of the e-procurement system, Atamis. Please refer to the Word document, titled 'Dental Digital Referral Solution Information Pack'. The Commissioner seeks responses to a market engagement questionnaire, the aim of which is to determine the level of provider interest in this opportunity and obtain feedback from the market to help inform commissioning. This may be followed (subject to the level of market interest received) by pre-procurement market engagement events, including for example, 1:1 meetings with the Commissioners. Arrangements for these events are being confirmed but if used they are likely to be held w/c 27th November 2023. Details of any event undertaken, including confirmed date/s, will be provided to those who express an interest. Additional information: The services are deemed to be subject to the full regime of current procurement legislation and as such this tender will be conducted in accordance with, and governed by, the Public Contracts Regulations 2015. This contract will therefore be awarded in accordance with the provisions applicable in Section 5 (sub-section 7) of the Public Contracts Regulations 2015.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04160b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/032762-2023
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Nov 20232 years ago
Submission Deadline
Not specified
Future Notice Date
31 Mar 2024Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Hannah Morley
Contact Email
scwcsu.procurement@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
TAUNTON
Postcode
TA1 2PE
Post Town
Taunton
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK62 Somerset
Delivery Location
TLK South West (England)

Local Authority
Somerset
Electoral Ward
Taunton East
Westminster Constituency
Taunton and Wellington

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04160b-2023-11-06T12:07:59Z",
    "date": "2023-11-06T12:07:59Z",
    "ocid": "ocds-h6vhtk-04160b",
    "description": "This notice is an information gathering exercise rather than a call for competition in its own right, and therefore publication or response does not commit the Commissioners or respondents to a future procurement, nor provide any process exemptions or preferential treatment to any parties expressing an interest. The Commissioners are looking to establish what interest there might be in providing such a service from suitably qualified, capable and competent organisations. The Commissioner will not be liable for costs incurred by any interested party in participating in this exercise. Interested parties should note that a response to this notice does not guarantee an automatic invitation to any subsequent formal procurement, which the commissioners will consider in due course. Interested providers will be able to view this opportunity via the 'Live Opportunities' list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: https://health-family.force.com/s/Welcome Once you have found the opportunity (via the search function, using the title or reference number), to gain full access, you will need to click on 'Register interest' - this will take you to the log-in page. To register an expression of interest, you will also need to complete, attach and return the Market Engagement Questionnaire via the messaging function on Atamis. Expressions of interest must be received by 12 noon 20th November 2023. If you are not already registered on the system, you will need to do so before gaining full access to the documentation and to be able to submit your expression of interest / market engagement questionnaire. This exercise is being supported by NHS England South West and being managed by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner(s). The services are deemed to be subject to the full regime of current procurement legislation and as such this tender will be conducted in accordance with, and governed by, the Public Contracts Regulations 2015. This contract will therefore be awarded in accordance with the provisions applicable in Section 5 (sub-section 7) of the Public Contracts Regulations 2015.",
    "initiationType": "tender",
    "tender": {
        "id": "C220732",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Provision of a Dental Digital Referral Solution for the South West - Market Engagement",
        "status": "planned",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "mainProcurementCategory": "services",
        "description": "This notice is placed as a PIN to facilitate engagement with potential providers and relates only to pre-procurement market engagement. The Integrated Care Boards (ICBs) in the South West region are seeking to commission and implement a digital solution for end-to-end dental referrals across the South West, and would like to determine the level of market interest in the provision of these services. The following areas are included in the initial scope: - Bath & North East Somerset, Swindon and Wiltshire (BSW) - Bristol, North Somerset and South Gloucestershire (BNSSG) - Cornwall and Isles of Scilly - Devon - Somerset Dorset already has a dental digital referral solution in place as part of a prior arrangement with the NHS England South East region, and is out of scope at this point in time. Should this position change in the future, Dorset ICB have indicated that they would be looking to join the South West arrangement. Gloucestershire is not included in the scope at this point. The Commissioners are seeking a single end-to-end digital solution for the in-scope areas of the region, able to link seamlessly with existing systems used by all Dental provider types, and useable by non-dental professionals, such as SEND and LAC staff who may need to refer into dental services. If you are interested in taking part in market engagement for this opportunity, please register on the e-procurement system, Atamis (details at the end of this notice), and submit a completed provider market engagement questionnaire by 12 noon on 20th November 2023. This exercise is being supported by NHS England South West and being managed by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner(s).",
        "lots": [
            {
                "id": "1",
                "description": "This notice is placed as a PIN to facilitate engagement with potential providers and relates only to pre-procurement market engagement. The Integrated Care Boards (ICBs) in the South West region are seeking to commission and implement a digital solution for end-to-end dental referrals across the South West. The following areas are included in the initial scope: - Bath & North East Somerset, Swindon and Wiltshire (BSW) - Bristol, North Somerset and South Gloucestershire (BNSSG) - Cornwall and Isles of Scilly - Devon - Somerset Dorset already has a dental digital referral solution in place as part of a prior arrangement with the NHS England South East region, and is out of scope at this point in time. Should this position change in the future, Dorset ICB have indicated that they would be looking to join the South West arrangement. Gloucestershire is not included in the scope at this point. The Commissioners are seeking a single end-to-end digital solution for the in-scope areas of the region, able to link seamlessly with existing systems used by all Dental provider types, and useable by non-dental professionals, such as SEND and LAC staff who may need to refer into dental services. The aims of the service are to improve the dental referral pathway by: - Providing clinicians with a single way of making referrals to primary, secondary or community dental services - Improving the quality of referrals in order to support effective triage and treatment provision - Enabling patients to access dental care in a timely manner - Improving overall efficiency of the referral process - Providing accurate referral information to support clinical service evaluation, and future commissioning and development - Achieving ongoing value for money The objectives of the service are to: - Support referrals across all provider types, including private dental providers who wish to refer into NHS provision, and onward referrals, such as from a hospital to a community service, or vice versa - Reduce the number of inappropriate referrals or referrals with missing information - Help with identifying areas of training/educational need and facilitating a feedback loop to clinicians to support them making future referrals - Improve levels of patient and clinical confidence and satisfaction with the referral process - Provide information which can inform patient choice (e.g. distances and waiting times) - Allow digital clinical images to be sent with referrals, in a way which is secure - Track all referrals to ensure no unnecessary delays - Provide providers and commissioners with live information (via a dashboard, for example) of the status of all referrals Further information on the requirements of the digital solution is available within the attachment area of the e-procurement system, Atamis. Please refer to the Word document, titled 'Dental Digital Referral Solution Information Pack'. The Commissioner seeks responses to a market engagement questionnaire, the aim of which is to determine the level of provider interest in this opportunity and obtain feedback from the market to help inform commissioning. This may be followed (subject to the level of market interest received) by pre-procurement market engagement events, including for example, 1:1 meetings with the Commissioners. Arrangements for these events are being confirmed but if used they are likely to be held w/c 27th November 2023. Details of any event undertaken, including confirmed date/s, will be provided to those who express an interest. Additional information: The services are deemed to be subject to the full regime of current procurement legislation and as such this tender will be conducted in accordance with, and governed by, the Public Contracts Regulations 2015. This contract will therefore be awarded in accordance with the provisions applicable in Section 5 (sub-section 7) of the Public Contracts Regulations 2015.",
                "status": "planned"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48000000",
                        "description": "Software package and information systems"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKK"
                    }
                ],
                "deliveryLocation": {
                    "description": "Bath & North East Somerset, Swindon and Wiltshire (BSW) Bristol, North Somerset and South Gloucestershire (BNSSG) Cornwall and Isles of Scilly Devon Somerset"
                },
                "relatedLot": "1"
            }
        ],
        "communication": {
            "futureNoticeDate": "2024-04-01T00:00:00+01:00"
        }
    },
    "parties": [
        {
            "id": "GB-FTS-95817",
            "name": "NHS England",
            "identifier": {
                "legalName": "NHS England",
                "noIdentifierRationale": "notOnAnyRegister"
            },
            "address": {
                "streetAddress": "South West House, Blackbrook Park Avenue",
                "locality": "Taunton",
                "region": "UKK23",
                "postalCode": "TA1 2PE",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Hannah Morley",
                "email": "scwcsu.procurement@nhs.net",
                "url": "https://health-family.force.com/s/Welcome"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.england.nhs.uk/south/",
                "buyerProfile": "https://health-family.force.com/s/Welcome",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-95817",
        "name": "NHS England"
    },
    "language": "en"
}