Workflow Management and Document Automation solution to support HR administration and case management work in EducationHR

Norfolk County Council

This public procurement record has 3 releases in its history.

Award

23 Apr 2024 at 16:25

Tender

17 Nov 2023 at 08:56

Planning

14 Nov 2023 at 10:31

Summary of the contracting process

The Norfolk County Council is replacing its existing Workflow Management and Document Automation solution for EducationHR. This procurement process, titled "Workflow Management and Document Automation solution to support HR administration and case management work in EducationHR," falls under the goods category in the software package and information systems industry. The contract, valued at £502,000, was awarded to Jaam Automation Ltd on March 18, 2024. The solution aims to provide customers with the ability to submit, manage, and review HR requests via a web portal, enhancing internal team efficiency.

This tender presents an opportunity for businesses in the software and information systems industry to compete for providing a workflow management and document automation solution. Companies specialising in document creation software packages, particularly SMEs, may find this contract attractive. With the contract period set for 3 years with potential extensions, winning this bid can establish a long-term relationship with the Norfolk County Council, enabling sustainable growth and potential for further collaborations within the public sector.

How relevant is this notice?

Notice Title

Workflow Management and Document Automation solution to support HR administration and case management work in EducationHR

Notice Description

EducationHR is a team within Norfolk County Council's Children's Services that offers a wide range of HR services, tailored to school and academy trust leaders.We have awarded a contract to replace EducationHR's existing Workflow Management and Document Automation solution that can provide EducationHR customers with the ability to submit, manage, and review HR requests via a web portal and allow the internal EducationHR team manage those requests from inception to completion.

Lot Information

Lot 1

EducationHR is a team within Norfolk County Council's Children's Services that offers a wide range of HR services, tailored to school and academy trust leaders. EducationHR are replacing their existing Workflow Management and Document Automation solution. The system addresses the challenges faced by the team in providing outsourced HR services to schools and academy groups within the council's area. EducationHR have purchased a replacement solution that can provide EducationHR customers with the ability to submit, manage, and review HR requests via a web portal and allow the internal EducationHR team manage those requests from inception to completion. Additional information: Please note that the contract has being let on a 3 years +1 +1 +1 years basis, and that the value quoted above is the anticipated full lifetime value of the contract. There is no guarantee that the agreement will be extended beyond its initial 3 year term.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-041982
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013201-2024
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

48310000 - Document creation software package

Notice Value(s)

Tender Value
£270,000 £100K-£500K
Lots Value
£270,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£502,000 £500K-£1M

Notice Dates

Publication Date
23 Apr 20242 years ago
Submission Deadline
19 Dec 2023Expired
Future Notice Date
20 Nov 2023Expired
Award Date
18 Mar 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
Norfolk County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Postcode Area
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH15 Norwich and East Norfolk

Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

Jaam Automation Ltd

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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