Retail Concession

{
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    "id": "ocds-h6vhtk-041c3c-2024-04-18T11:18:53+01:00",
    "date": "2024-04-18T11:18:53+01:00",
    "ocid": "ocds-h6vhtk-041c3c",
    "description": "Please note that tenderers must highlight any concerns with the terms and conditions or Licence to Occupy document when responding with your submission. Please note that HES will not sign up to suppliers' T&Cs and will not negotiate at either point of award or post contract award. (SC Ref:764174)",
    "initiationType": "tender",
    "tender": {
        "id": "HES/C/4079",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Retail Concession",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "55900000",
            "description": "Retail trade services"
        },
        "mainProcurementCategory": "services",
        "description": "Historic Environment Scotland have an opportunity for a concessionee to man and operate a small retail space within thier properties at Edinburgh and Stirling Castles.",
        "lots": [
            {
                "id": "1",
                "description": "Historic Environment Scotland have an opportunity for a concessionee to man and operate a small retail space within their properties at Edinburgh and Stirling castles. The agreement is personal to the concessionee and must not be assigned to any other party. HES require a product offer for these spaces that can be personalised, is unique to the customer, and should be relevant to Scottish history, the property or Scotland. The product is to be made available for customers to purchase out with our shops, but within the monument, integrating the purchase with the wider visitor experience. The product should not compete with any other item available for purchase within the properties, and the offer to be agreed with HES Retail prior to trading. The addition of products can be considered during the contract period, but must be agreed with HES retail first. Sales to be processed by the concessionee and an agreed commission figure paid to HES. Sales reports to be provided at the end of each month. Commission to be based on monthly turnover and to be paid within 28 days of invoice date. All sales reports to be made available for regular auditing. The successful party will be required to man the concession space on all days that Edinburgh Castle is open, and the summer season only at Stirling Castle. Any customer complaints about the product provided by the Concessionee must be dealt with in a professional and timely manner in keeping with the HES customer care guidelines. The Concessionee will provide a full money back guarantee to customers. The Concessionee is required to ensure that where products are being delivered to a customer that they are guaranteed to be shipped to the customer to the correct address and where the customer does not receive the product that they will be provided with a full refund. HES recommends offering products which customers can take away on the day. Drop ship add-on sales will be considered but adequate reporting mechanisms should be in place.",
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Proposed approach to the requirement",
                            "type": "quality",
                            "description": "25%"
                        },
                        {
                            "name": "General Understanding of the requirement",
                            "type": "quality",
                            "description": "25%"
                        },
                        {
                            "name": "Relevant expereince",
                            "type": "quality",
                            "description": "10%"
                        },
                        {
                            "name": "Environmental Policies",
                            "type": "quality",
                            "description": "5%"
                        },
                        {
                            "name": "Fair Work Practices",
                            "type": "quality",
                            "description": "5%"
                        },
                        {
                            "type": "price",
                            "description": "30%"
                        }
                    ]
                },
                "contractPeriod": {
                    "durationInDays": 720
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "After the initial 2 years, the contract will be up for renewal for a further 3 years which will be reviewed annually."
                },
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                "hasOptions": false
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                        "scheme": "CPV",
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                ],
                "deliveryAddresses": [
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                        "region": "UKM"
                    },
                    {
                        "region": "UKM"
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                    {
                        "region": "UKM"
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                ],
                "deliveryLocation": {
                    "description": "Edinburgh and Stirling Castle"
                },
                "relatedLot": "1"
            }
        ],
        "communication": {
            "futureNoticeDate": "2024-01-22T00:00:00Z"
        },
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.publiccontractsscotland.gov.uk",
        "coveredBy": [
            "GPA"
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        "contractTerms": {
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "economic",
                    "description": "HES use Scotbis, an independent provider of business credit reports, to assess the financial standing of tenderers. The overall aim of this assessment is to ensure, as far as possible, that any potential Supplier will not have financial difficulties that endanger their ability to perform the Contract. If financial information cannot be gained from that source Historic Environment Scotland will request that you provide full audited accounts for the last full financial year. If Suppliers cannot provide any of the assurances as detailed above, and it is determined by HES that your financial strength is not adequate, then your company may not pass the financial evaluation. If you can provide the assurances as detailed above, HES may explore these options with you before determining whether your company can be taken forward in this procurement exercise. Bank details may also be sought to support the above.",
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        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2024-02-28T12:00:00Z"
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        "awardPeriod": {
            "startDate": "2024-02-28T12:00:00Z"
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            "date": "2024-02-28T12:00:00Z"
        },
        "hasRecurrence": true,
        "recurrence": {
            "description": "If all extensions are used then the contract will be up for renewal in 2029"
        }
    },
    "parties": [
        {
            "id": "GB-FTS-1169",
            "name": "Historic Environment Scotland",
            "identifier": {
                "legalName": "Historic Environment Scotland"
            },
            "address": {
                "streetAddress": "Longmore House, Salisbury Place",
                "locality": "Edinburgh",
                "region": "UKM75",
                "postalCode": "EH9 1SH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Catherine McNair",
                "telephone": "+44 1316688866",
                "email": "procurement@hes.scot",
                "faxNumber": "+44 1316688877",
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                        "id": "NATIONAL_AGENCY",
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                    {
                        "scheme": "COFOG",
                        "description": "Heritage, Tourism and the Built Environment"
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            "id": "GB-FTS-2432",
            "name": "Edinburgh Sheriff Court and Justice of Peace Court",
            "identifier": {
                "legalName": "Edinburgh Sheriff Court and Justice of Peace Court"
            },
            "address": {
                "streetAddress": "Sheriff Court House, 27 Chambers Street",
                "locality": "Edinburgh",
                "postalCode": "EH1 1LB",
                "countryName": "United Kingdom"
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                "countryName": "United Kingdom"
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        },
        {
            "id": "GB-FTS-111226",
            "name": "The Knights Vault Ltd",
            "identifier": {
                "legalName": "The Knights Vault Ltd"
            },
            "address": {
                "streetAddress": "102 West Bow",
                "locality": "Edinburgh",
                "region": "UKM",
                "postalCode": "EH1 2HH",
                "countryName": "United Kingdom"
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                    "id": "GB-FTS-111226",
                    "name": "The Knights Vault Ltd"
                }
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    ],
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            "value": {
                "amount": 300000,
                "currency": "GBP"
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            "dateSigned": "2024-04-18T00:00:00+01:00"
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