Notice Information
Notice Title
Ticketing - System Implementation and Support Partner
Notice Description
English Heritage are replacing our existing Ticketing solution that is used by our circa 100 pay to enter sites to support ticketing sales and admissions for our visitors. Our expectation is that the solution will utilise our existing EPoS hardware (circa 350 tills, each with a scanner and receipt printer) where possible although we are open to the inclusion of on-site ticket admissions scanning hardware as part of your response.It is expected that implementation will take up to 12 months, followed by an initial five year contract - with provision to extend by a further five years.
Lot Information
Lot 1
English Heritage are replacing our existing Ticketing solution that is used by our circa 100 pay to enter sites to support ticketing sales and admissions for our visitors. Our expectation is that the solution will utilise our existing EPoS hardware (circa 350 tills, each with a scanner and receipt printer) where possible although we are open to the inclusion of on-site ticket admissions scanning hardware as part of your response.
Renewal: This contract includes an expected up to 12 months for implementation, plus initial term of five years and provision to extend by a further five years. In total this equates to implementation phase + 5 + 5.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-041d23
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/029619-2024
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48100000 - Industry specific software package
72212480 - Sales, marketing and business intelligence software development services
Notice Value(s)
- Tender Value
- £1,100,000 £1M-£10M
- Lots Value
- £1,100,000 £1M-£10M
- Awards Value
- Not specified
- Contracts Value
- £2,299,633 £1M-£10M
Notice Dates
- Publication Date
- 17 Sep 20241 years ago
- Submission Deadline
- 8 Jan 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 30 Jun 20241 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ENGLISH HERITAGE
- Contact Name
- Gary Dutton
- Contact Email
- procurement2@english-heritage.org.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- SWINDON
- Postcode
- SN2 2EH
- Post Town
- Swindon
- Country
- England
-
- Major Region (ITL 1)
- TLK South West (England)
- Basic Region (ITL 2)
- TLK7 Gloucestershire and Wiltshire
- Small Region (ITL 3)
- TLK71 Swindon
- Delivery Location
- Not specified
-
- Local Authority
- Swindon
- Electoral Ward
- Mannington and Western
- Westminster Constituency
- Swindon South
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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