Award

For the provision Out of Hours Emergency Telephone Monitoring Service

TOGETHER HOUSING ASSOCIATION

This public procurement record has 2 releases in its history.

Award

19 Apr 2024 at 07:46

Tender

06 Dec 2023 at 06:23

Summary of the contracting process

The Together Housing Association has awarded a contract for the provision of Out of Hours Emergency Telephone Monitoring Service to Orca Business Support Limited. The procurement process was carried out using an open procedure, with an emphasis on quality criteria for evaluation. The contract is now active, with a total value of £500,000. The buying organisation is based in Halifax, United Kingdom, and the procurement falls under the services main procurement category.

This tender presents an opportunity for businesses in the telephone-answering services industry, especially those offering quality services. With a focus on quality in the evaluation criteria, businesses that can provide top-tier Out of Hours Emergency Telephone Monitoring Service are well-suited to compete. The award was based on both quality and price criteria, with 70% weight given to quality and 30% to price during the evaluation process.

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Notice Title

For the provision Out of Hours Emergency Telephone Monitoring Service

Notice Description

For the provision Out of Hours Emergency Telephone Monitoring Service

Lot Information

Lot 1

For the provision Out of Hours Emergency Telephone Monitoring Service

Renewal: Initial 3 years with 2 year extension

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0421f7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/012738-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79510000 - Telephone-answering services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£500,000 £500K-£1M

Notice Dates

Publication Date
19 Apr 20241 years ago
Submission Deadline
19 Jan 2024Expired
Future Notice Date
Not specified
Award Date
18 Apr 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
TOGETHER HOUSING ASSOCIATION
Contact Name
Phil Lowe
Contact Email
philip.lowe@togetherhousing.co.uk
Contact Phone
Not specified

Buyer Location

Locality
HALIFAX
Postcode
HX1 2EB
Post Town
Halifax
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE44 Calderdale and Kirklees
Delivery Location
Not specified

Local Authority
Calderdale
Electoral Ward
Town
Westminster Constituency
Halifax

Supplier Information

Number of Suppliers
1
Supplier Name

ORCA BUSINESS SUPPORT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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