Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Provision of an Alarm Receiving Centre with Disaster Recovery

Leicester City Council

This public procurement record has 2 releases in its history.

Award

14 Jun 2024 at 11:46

Award Notice
Tender

05 Jan 2024 at 14:07

Tender Notice
Summary of the contracting process

The Leicester City Council has completed the procurement process for the "Provision of an Alarm Receiving Centre with Disaster Recovery" project. The Council sought to upgrade its Telecare Alarm Receiving Centre to monitor digital communication protocols alongside existing analogue protocols. This upgrade aims to support the safety and independence of around 4,500 elderly and disabled individuals. The Council required a Disaster Recovery Call Centre Solution for handling emergency calls remotely. The procurement method used was an open procedure, and the contract is currently active after being signed on June 10, 2024.

This tender presents opportunities for businesses involved in providing software packages and information systems. Companies specializing in telecare services, care technology devices, and disaster recovery solutions would be well-suited to compete for this contract. The Leicester City Council's focus on digital enablement and supporting vulnerable populations offers a niche avenue for businesses aiming to contribute to public welfare through technology-driven solutions. The active status of the tender indicates a continued opportunity for interested businesses to engage and potentially secure contracts with the Council.

How relevant is this notice?

Notice Information

Notice Title

Provision of an Alarm Receiving Centre with Disaster Recovery

Notice Description

Leicester City Council is seeking to upgrade its current Telecare Alarm Receiving Centre to enable the monitoring of digital communication protocols, in addition to existing analogue communication protocols. The Council currently has circa 4,500 people registered at the Alarm Receiving Centre. Leicester City Council requires a digitally enabled Telecare Alarm Receiving Centre that will support elderly and/or disabled people to live safely and as independently as possible through the use of telecare and other Care Technology devices. To support the delivery of Telecare services in Leicester, the Council also requires a Disaster Recovery Call Centre Solution so that emergency calls can be handled at a remote location should this be required.

Lot Information

Lot 1

Leicester City Council is seeking to upgrade its current Telecare Alarm Receiving Centre to enable the monitoring of digital communication protocols, in addition to existing analogue communication protocols. The Council currently has circa 4,500 people registered at the Alarm Receiving Centre . Leicester City Council requires a digitally enabled Telecare Alarm Receiving Centre that will support elderly and/or disabled people to live safely and as independently as possible through the use of telecare and other Care Technology devices. To support the delivery of Telecare services in Leicester, the Council also requires a Disaster Recovery Call Centre Solution so that emergency calls can be handled at a remote location should this be required.

Renewal: Initial term of 2 years with the option to extend for 1 year

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-042aff
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/018431-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Jun 20242 years ago
Submission Deadline
8 Feb 2024Expired
Future Notice Date
Not specified
Award Date
10 Jun 20242 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Leicester City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE1 6TH
Postcode Area
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF21 Leicester
Delivery Location
TLF21 Leicester
Local Authority
Leicester
Electoral Ward
Castle
Westminster Constituency
Leicester South

Supplier Information

Number of Suppliers
1
Supplier Name

E.novation trading as Enovation

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...