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HCC 01/24 - PPME for Income Management Solution (Online, telephone and in-person payments)

Hertfordshire County Council

This public procurement record has 1 release in its history.

Planning

22 Jan 2024 at 15:38

Planning Notice
Summary of the contracting process

The Hertfordshire County Council has initiated a tender for an Income Management Solution, focusing on online, telephone, and in-person payments. The procurement process is currently in the planning stage, with a deadline for submitting the Supplier Questionnaire by 19th February 2024. This opportunity falls under the goods category in the Point of Sale software package industry. The initiative aims to gather feedback to inform the Council's decision-making without committing to a formal procurement process at this stage.

This tender presents an opportunity for businesses interested in providing income management solutions to engage with the Hertfordshire County Council. Companies offering Point of Sale software packages and related services in the digital payments sector would be well-suited to participate. The Council is seeking insights on contract costs, types, and feasibility timelines, along with market advice on diverse payment methods. Businesses should ensure timely submission of required documents through the In-Tend system to align with the future notice date of 2nd June 2024 as communicated.

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Notice Information

Notice Title

HCC 01/24 - PPME for Income Management Solution (Online, telephone and in-person payments)

Notice Description

Hertfordshire County Council (the 'Council') is carrying out Pre-Procurement Market Engagement ('PPME') in relation to Income Management Solution (Online, telephone and in-person payments)The Council will consider the feedback received to help inform the Council's options and further decision making. For the avoidance of doubt, this stage of the project is not part of a formal procurement process and the Council is not committing, at this stage, to carrying out such a process. Participation or non-participation in the PPME shall not prevent any supplier participating in a potential future procurement, nor is it intended that any information supplied as part of the PPME shall place any supplier at an advantage in a potential procurement process. Participation in the PPME will be at each organisation's own cost. No expense in responding to this PPME will be reimbursed by the Council.

Lot Information

Lot 1

Hertfordshire County Council is carrying out Pre Procurement Market Engagement for Income Management Solution (Online, telephone and in-person payments)The Council collects income from the public for hugely varied services.The Council collects income for some statutory services for which the Council is obligated to take a wide variety of payments, including face to face payments. Service users and customers have expectations of being able to pay with the latest payment methods available such as digital wallet payments and payment from mobile devices. It is the Council's ambition to promote these payment methods and online payment. Where possible, HCC would like to minimise payments being made via cheque and similarly outmoded methods of payment.The current solution is delivered by a single provider, with the contract ending in September 2025. We are seeking advice from the market on numerous matters, including the contract costs, contract type and procurement approach, timeline viability and an indication of how realistic our requirements are.With reference to section II.1.6, at this stage, we are unsure if the contract will be divided into Lots.With reference to section II.3 (Estimated date of publication of contract notice) this date is estimated and subject to change. Please ensure your supplier details are up to date on Supply Hertfordshire to ensure you receive notification should the Council decide to tender for the above contract. Please note - The Council reserves the right, at its discretion to proceed, or not, with a subsequent procurement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-042efa
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/002123-2024
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48110000 - Point of sale (POS) software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jan 20242 years ago
Submission Deadline
Not specified
Future Notice Date
2 Jun 2024Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Hertfordshire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HERTFORD
Postcode
SG13 8DE
Postcode Area
Stevenage
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
TLH23 Hertfordshire CC
Local Authority
East Hertfordshire
Electoral Ward
Hertford Castle
Westminster Constituency
Hertford and Stortford

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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