Award

The Provision of an Out of Hours Call Service

PEABODY TRUST

This public procurement record has 1 release in its history.

Award

23 Jan 2024 at 16:07

Summary of the contracting process

The Peabody Trust, a body governed by public law, has awarded a contract for the provision of an out of hours call service to Orbis Protect Limited. The procurement falls under the services category and was conducted via Lot 5b of the Fusion21 Reactive Repairs and Empty Properties Framework. The contract, with a value of £443,520 GBP, was signed on 21st December 2023. The procurement method used was an award procedure without prior publication of a call for competition.

This tender presents an opportunity for businesses specialising in call centre services to provide an out of hours call service in London, United Kingdom. Interested parties should take note that the contract was awarded to a large-scale supplier, highlighting the competitive nature of the procurement process. The involvement of Peabody Trust, a key buyer in the housing and community amenities sector, further emphasises the potential for growth in partnership with public authorities.

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Notice Title

The Provision of an Out of Hours Call Service

Notice Description

The provision of an out of hours call service.

Lot Information

Lot 1

This procurement was conducted via Lot 5b of the Fusion21 Reactive Repairs and Empty Properties Framework.

Procurement Information

The contract was procured via Lot 5b of the Fusion 21 Reactive Repairs and Empty Properties Framework, which is a compliant route to market.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0433e3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/002307-2024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79512000 - Call centre

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£443,520 £100K-£500K

Notice Dates

Publication Date
23 Jan 20242 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
21 Dec 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
PEABODY TRUST
Contact Name
Anouska Herman
Contact Email
anouska.herman@peabody.org.uk
Contact Phone
+44 2070214444

Buyer Location

Locality
LONDON
Postcode
SE1 7JB
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI London

Local Authority
Southwark
Electoral Ward
St George's
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

ORBIS PROTECT LIMTIED

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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