Notice Information
Notice Title
NWFC | Mobilising System Solution Procurement
Notice Description
Computer Aided Despatch (CAD) and Integrated Communication Control System (ICCS) and associated Services
Lot Information
Lot 1
NW Firecontrol Limited ("NWFC") serves 5.5 million people over a geographical area of 5000 square miles. This primarily comprises the regions of; Cheshire, Cumbria, Greater Manchester and Lancashire, with the ability to support other control rooms in times of need. As the first port of call to the public, NWFC coordinates the Fire & Rescue Services' response ensuring incidents are logged and managed throughout. The following provides an overview of NWFC's requirement: The provision of a new Computer Aided Dispatch (CAD), which works in conjunction with the Integrated Communication Control System (ICCS), and its associated services. Design, delivery and implementation of all software, hardware and data storage solutions (inclusive of planning, testing, security and upskilling) to provide control and mobilising capability across multiple geographical areas, considering remote accessibility and integration to existing Fire Authority infrastructure. 24/7, 365 days per year maintenance and support for all software, hardware and data storage solutions, inclusive of ongoing updates provided to keep pace with technological and service enhancements throughout the life of the contract. Overarching data management process to include all Fire Authority and non-Fire Authority data sources (inclusive of legacy data where required). This will manage the segmentation (where needed) and delivery of data into the live operational systems provided by/interfaced with the solution. The contract term is from 20 January 2025 to 10 July 2033 with optional 3 x 1 year extension periods after that to 10 July 2036. Several of the award criteria set out at II.2.5 were further subdivided as follows: Mobilising System Solution - Core Requirements: -Core Functionality Requirements: 3% -Interface Requirements: 5% -Non-Functional Requirements: 2% -Security and Cyber-security: 10% Mobilising System Solution - Functional Requirements: -Emergency Call Handling and Special Attendances (3.1): 1% -Emergency Call Handling and Special Attendances (3.2): 1% -Emergency Call Handling and Special Attendances (3.3): 1% -Locations and Address Matching: 1% -Pre-Determined Attendance (PDA) and Resource Proposal Outcomes (3.5): 1% -Pre-Determined Attendance (PDA) and Resource Proposal Outcomes (3.6): 1% -Pre-Determined Attendance (PDA) and Resource Proposal Outcomes (3.7): 1% -Incident Management: 1% -Resource Management (3.9): 1% -Resource Management (3.10): 1% -Resource Management (3.11): 1% -Call Functionality: 1% -Radio Functionality: 1% -User Functionality - System Solution Configuration: 1% -Monitoring and Auditing: 1% -Administration: 1% -Incident Record Outcomes: 1% -Incident Management: 1% -Recording and Playback: 1% -Maps, Gazetteer and GIS: 1% Management Requirements: -Implementation and Project Management: 10% -Business Continuity: 5% -Support and Maintenance: 10% -Training Requirement (4.4): 3% -Training Requirement (4.5): 2% Social Value: -Innovation and disruptive technologies: 5% -Tackling inequality in the contract workforce: 5% Additional information: A redacted copy of the Mobilising System Solution contract, entered into between NW Firecontrol Ltd and Frequentis (UK) Ltd on 20 January 2025, is being published for transparency, to reflect best practice and as envisaged in clause 20.2 of the contract, on the Authority website at www.nwfirecontrol.com, under ABOUT, Mobilising System Solution Contract.
Options: NWFC may elect to extend the initial term of the contract by three 1-year extension periods from 10 July 2033. NWFC may require the Supplier to provide optional services, relating to: *changing the connection of the Mobilising System Solution from Airwave to ESN; *implementing an exit or partial exit of one or more of the Fire Authorities at the end of the initial term, whilst continuing to serve the remaining Fire Authorities for one or more extension periods.
Renewal: Contractual term is over 7 years +1 +1 +1
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0436bd
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/005447-2025
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Competitive procedure with negotiation
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
35 - Security, fire-fighting, police and defence equipment
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
35710000 - Command, control, communication and computer systems
42961000 - Command and control system
72222300 - Information technology services
Notice Value(s)
- Tender Value
- £16,000,000 £10M-£100M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £15,275,577 £10M-£100M
Notice Dates
- Publication Date
- 17 Feb 20251 years ago
- Submission Deadline
- 4 Mar 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 20 Jan 20251 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- North West Fire Control
- Additional Buyers
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- WARRINGTON
- Postcode
- WA5 3UZ
- Postcode Area
- Warrington
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD6 Cheshire
- Small Region (ITL 3)
- TLD61 Warrington
- Delivery Location
- TLD61 Warrington
-
- Local Authority
- Warrington
- Electoral Ward
- Great Sankey North and Whittle Hall
- Westminster Constituency
- Warrington South
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.