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Single Service Centre - Serco

Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency

This public procurement record has 1 release in its history.

AwardUpdate

05 Feb 2024 at 09:52

Award Notice
Summary of the contracting process

The Secretary of State for Health and Social Care, acting as part of the Crown through the UK Health Security Agency, has awarded a contract for the "Single Service Centre - Serco" project. The procurement falls under the services category and involves the extension of the original contract term until February 16, 2024. The buying organisation is based in London, United Kingdom, with a specified delivery location including regions in the UK and worldwide.

This tender presents an opportunity for businesses in the call centre industry, especially those providing call centre services, to compete for contracts with the government. The current procurement stage is in the award phase, with an active contract valued at £211,876,932.5 in GBP. Businesses interested in providing call centre services within the specified delivery locations should consider engaging with the UK Health Security Agency and monitoring upcoming procurement updates to explore potential growth opportunities.

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Notice Information

Notice Title

Single Service Centre - Serco

Notice Description

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-043712
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003646-2024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79512000 - Call centre

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£211,876,932 £100M-£1B

Notice Dates

Publication Date
5 Feb 20242 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
16 Feb 20224 years ago
Contract Period
15 Feb 2024 - 25 Feb 2025 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

SERCO LIMITED

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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