This public procurement record has 35 releases in its history.

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28 Jul 2026 at 16:57

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22 Jul 2026 at 15:21

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23 Dec 2025 at 19:12

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18 Nov 2025 at 16:47

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13 Nov 2025 at 17:10

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08 Oct 2025 at 10:13

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23 Sep 2025 at 10:21

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11 Sep 2025 at 16:12

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02 Sep 2025 at 16:23

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15 Aug 2025 at 12:22

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25 Jul 2025 at 14:58

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04 Jun 2025 at 11:12

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25 Mar 2025 at 13:27

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19 Nov 2024 at 15:06

Tender

19 Feb 2024 at 09:59

Summary of the contracting process

Waythrough commissioned a digital mental health platform delivering online Cognitive Behavioural Therapy (iCBT) for its Durham Drug and Alcohol Service. The requirement is a cloud-hosted software service, classified as software-related services and health services. Delivery is in Tees Valley and Durham. The platform is intended to support online therapy provision rather than general-purpose IT, so relevant suppliers are digital health providers, telehealth businesses and software companies with an established online CBT product. The buying organisation is Waythrough, a social-protection body based in County Durham. The wider framework also covers cloud software and cloud support services across the UK, but this specific requirement concerns the hosted iCBT platform for Waythrough’s service users.

The procurement is complete and has been awarded through an open procedure using the G-Cloud 14 framework. The iCBT award is recorded as active for American Well Corporation UK Limited, with a contract value of £34,698 and a contract signature date of 15 July 2026. The applicable lot has a stated duration of 1,080 days. Tender submissions closed on 7 May 2024, with award activity recorded from 7 May 2024. Evaluation was weighted equally between quality and price, at 50% each. Suppliers were assessed under Section 5 of the Public Contracts Regulations 2015, using information provided in the invitation to tender. Electronic ordering and electronic payment are used, and electronic invoicing is allowed.

This award shows demand from a specialist substance-misuse and social-care provider for a ready-to-use online CBT platform, rather than a bespoke general software implementation. A credible future competitor would need a secure, reliable cloud service that supports remote cognitive behavioural therapy and can be used by people receiving drug and alcohol support in Tees Valley and Durham. Relevant capability includes a proven digital mental health or telehealth product, clinically appropriate CBT content, user management, service availability, data protection and support for public-sector delivery. The evaluation gives quality equal importance to price, so evidence of clinical suitability, usability, safeguarding, technical resilience and effective implementation would matter alongside commercial competitiveness. Suppliers able to combine healthcare expertise with scalable software delivery are best placed.

How relevant is this notice?

Notice Title

Online Cognitive Behavioural Therapy (iCBT)

Notice Description

Digital mental health platform providing online Cognitive Behavioural Therapy

Lot Information

Cloud Hosting

Digital mental health platform providing online Cognitive Behavioural Therapy (iCBT) for Waythrough Durham Drug and Alcohol Service

Options: Option to extend the contract by one year.

Cloud Software

Cloud Software Services sold through G-Cloud are applications that are accessed over the internet and hosted in the cloud. Buyers only need to pay for what they use. The G-Cloud cloud software Lot is equivalent to the National Institute of Standards and Technology (NIST) definition of Software as a Service: http://nvlpubs.nist.gov/nistpubs/Legacy/SP/nistspecialpublication800-145.pdf G-Cloud cloud software Suppliers will provide cloud software services in at least one of these categories: Accounting and finance Analytics and business intelligence Application security Collaborative working Creative, design and publishing Customer relationship management (CRM) Cyber security Electronic document and records management (EDRM) Healthcare Human resources and employee management Information and communication technology (ICT) Legal and enforcement Marketing Operations management Project management and planning Sales Schools, education and libraries Software development tools Transport and logistics This Lot is for Direct Award only. No Further Competition is permissible. Additional information: All compliant Applicants have been awarded a place on Lot 2 The duration of the Framework is 18 months. The maximum initial duration of any Call-Off Contract that may be placed by eligible Contracting Authorities is up to 36 months with an optional extension of 12 months

Cloud Support

Planning - the provision of planning services to enable customers to move to cloud software and/or hosting services; Setup and Migration- the provision of setup and migration services which involves the process of consolidating and transferring a collection of workloads. Workloads can include emails, files, calendars,document types, related metadata, instant messages, applications, user permissions, compound structure and linked components; Security services - Maintain the confidentiality, integrity and availability of services and information, and protect services against threats; Quality assurance and performance testing - Continuously ensure that a service does what it's supposed to do to meet user needs efficiently and reliably; Training; and Ongoing support - Support user needs by providing help before, during and after service delivery This Lot is for Direct Award only. No Further Competition is permissible. Additional information: All compliant Applicants have been awarded a place on Lot 3 The duration of the Framework is 18 months. The maximum initial duration of any Call-Off Contract that may be placed by eligible Contracting Authorities is up to 36 months with an optional extension of 12 months

Procurement Information

Contract awarded compliantly under the G-Cloud 14 Framework

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-043b03
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071431-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

85 - Health and social work services


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

72260000 - Software-related services

72500000 - Computer-related services

85100000 - Health services

Notice Value(s)

Tender Value
£6,500,000,000 £1B-£10B
Lots Value
£6,500,000,000 £1B-£10B
Awards Value
Not specified
Contracts Value
£6,507,318,488 £1B-£10B

Notice Dates

Publication Date
28 Jul 20264 weeks ago
Submission Deadline
7 May 2024Expired
Future Notice Date
Not specified
Award Date
28 Oct 20241 years ago
Contract Period
10 Feb 2025 - 9 Feb 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
Waythrough
Additional Buyers

CENTRE FOR ENVIRONMENT, FISHERIES AND AQUACULTURE SCIENCE

Cardiff and Vale University Health Board

Cyngor Sir Ceredigion County Council

Kent County Council (T/A Edseco)

Lancaster City Council

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Nuclear Decommissioning Authority

Nuclear Restoration Services Limited

Royal Botanic Garden Edinburgh

Salvation Army Housing Association

Sellafield Limited

Sussex Community NHS Foundation Trust

The Minister for the Cabinet Office acting through Crown Commercial Service

Trydan Gwyrdd Cymru

UHI Executive Office

UK Atomic Energy Authority

University of Plymouth

West Yorkshire Combined Authority

Westminster City Council

the Education Authority

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ABERAERON
Postcode
DH6 5PF
Postcode Area
Durham
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC1 Tees Valley and Durham

Local Authority
County Durham
Electoral Ward
Bowburn & Coxhoe
Westminster Constituency
Newton Aycliffe and Spennymoor

Supplier Information

Number of Suppliers
34
Supplier Names

6ByThree Digital Limited

AMERICAN WELL CORPORATION UK LIMITED

ANS Group Limited

Arribatec UK Ltd

Aspire Systems Digital Solutions LIMITED

BCN Group Ltd

Business Funding Research Ltd

CIVICA UK LIMITED

Code Institute Ltd

Contruent Ltd

EY Professional Services Ltd

Fiscal Technologies Ltd

ForGood.Tech (Trading name of Total Enterprise Solutions)

Four Eyes Insight

Full list of successful suppliers is available on Contracts Finder

Gartner UK ltd

Granicus-Firmstep Limited

HOOTSUITE INC

Ideagen Technology Ltd

Iqvia LTD.

Jisc Services Ltd

MHR International UK Limited

Modern Democracy

Moore Stephens Insight Ltd

Naviam Technologies Limited

Runtime Collective Limited

STU3

See Contracts Finder Notice for full supplier list

Terminalfour Solutions Ltd

Version 1 Solutions Limited

Voicescape Limited

W.D.M.LIMITED

X3 Consulting Ltd

Zellis UK Limites

Further Information

Notice URLs

Open Contracting Data Standard (OCDS)

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