Tender

CITB Call Centre Call Recording Software

CONSTRUCTION INDUSTRY TRAINING BOARD

This public procurement record has 1 release in its history.

Tender

26 Feb 2024 at 14:05

Summary of the contracting process

The Construction Industry Training Board (CITB) has issued an active tender titled "CITB Call Centre Call Recording Software", valued at GBP 200,000. The procurement falls under the goods category with a focus on software package and information systems. The call recording solution is required for CITB's national contact centre to integrate with Microsoft Teams. The tender is currently in the tender stage with a deadline for submissions set for 2nd April 2024, and the award period beginning on 3rd April 2024.

This tender presents an opportunity for businesses, especially those offering call recording technology solutions, to engage with CITB and potentially secure a contract. SMEs could particularly benefit from this opportunity. Businesses interested in providing software solutions that can interact with Microsoft Teams and meet the outlined requirements would be well-suited to compete. The procurement method for this tender is an open procedure, providing a transparent and competitive process for interested bidders.

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Notice Title

CITB Call Centre Call Recording Software

Notice Description

The Construction Industry Training Board (CITB) require a call recording solution to be implemented within their national contact centre that can interact with Microsoft Teams.

Lot Information

Lot 1

The Construction Industry Training Board (CITB) have a requirement for call recording technology that can be implemented within their national contact centre and be able to interact with Microsoft Teams. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/M758XZ4XSS

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-043cd7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/006116-2024
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£200,000 £100K-£500K
Lots Value
£200,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Feb 20241 years ago
Submission Deadline
2 Apr 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CONSTRUCTION INDUSTRY TRAINING BOARD
Contact Name
David Norfolk
Contact Email
citb-procurement@gov.sscl.com
Contact Phone
+44 7935076443

Buyer Location

Locality
PETERBOROUGH
Postcode
PE2 8TY
Post Town
Peterborough
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH41 Peterborough
Delivery Location
Not specified

Local Authority
Peterborough
Electoral Ward
Fletton and Stanground
Westminster Constituency
North West Cambridgeshire

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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