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Music Hub Customer Relationship Management System

Norfolk County Council

This public procurement record has 2 releases in its history.

Award

27 Jan 2025 at 14:51

Award Notice
Tender

04 Mar 2024 at 11:49

Tender Notice
Summary of the contracting process

Norfolk County Council has concluded an award for the procurement of a Music Hub Customer Relationship Management (CRM) System, categorized under IT services with a CPV code of 72000000. This initiative supports the Council’s music education strategy, aligned with the National Plan for Music Education. The contract, valued at £38,600, was awarded to SpeedAdmin ApS. The agreement covers an initial term of three years, with options for extensions up to an additional four years, and is intended to serve the Norfolk region (UKH15, UKH16, UKH17). This stage of the procurement is in the 'Award' phase, having been completed on 27 January 2025.

This tender presents significant growth opportunities for small and medium-sized enterprises (SMEs) in the IT services and software development sectors. Businesses specializing in CRM systems and digital solutions for educational purposes are particularly well-suited to compete. Given the emphasis on adaptability and future-proofing, companies offering scalable and integrative technologies will benefit from participating in such tenders. The open procedure method used in this procurement ensures a competitive and transparent process, providing equal opportunities for qualified businesses to contribute to an impactful project supporting youth music education.

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Notice Information

Notice Title

Music Hub Customer Relationship Management System

Notice Description

Norfolk County Council have procured a Music Hub Customer Relationship Management system to support the breadth and diversity of offer with adaptability for future requirements should these become required.

Lot Information

Lot 1

The Power of Music: A National Plan for Music Education (NPME) outlines a bold vision for music education in England - that all children and young people should be able to create music, learn a musical instrument, make music with others, learn to sing, and progress their interests and talents as far as they would like. Partnership between the broad range of services, organisations, and educators that are relevant to the musical lives of children and young people is essential if this is to be achieved. The work of Norfolk County Council's Music Service and the opportunities being created through the current Norfolk Music Hub structure for a diverse range of children and young people, including those with SEND and from our more disadvantaged communities, fully supports our shared ambition for all children and young people to Flourish. Given the demonstrable positive impact that engagement in music has for individuals, it is also in line with Norfolk's Health and Wellbeing Strategy and its priorities to drive integration, prioritise prevention, address inequalities, and enable resilient communities. Therefore, Norfolk County Council have procured a Music Hub Customer Relationship Management system to support the breadth and diversity of offer with adaptability for future requirements should these become required. Additional information: The contract is for an initial 3 years term with the possibility of further extensions up to an additional 4 years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-044518
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/002728-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£38,600 Under £100K

Notice Dates

Publication Date
27 Jan 20251 years ago
Submission Deadline
5 Apr 2024Expired
Future Notice Date
Not specified
Award Date
27 Jan 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Norfolk County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Postcode Area
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk
Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

SpeedAdmin ApS

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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