Notice Information
Notice Title
IT Services
Notice Description
The objective of this procurement is to ensure that the academy secures a 3 year managed services support contract providing it with a wide range of technical expertise and an onsite technician at a competitive market rate. There will be no subdivision of this contract excepting that any company can tender for technical support with or without an onsite technician. If you wish to tender without an onsite technician please identify how this facility will be achieved. The package includes all fixed and loose ICT equipment, software and active infrastructure, including ICT-related Audio-visual items, such as projectors and interactive whiteboards, as well as fitted cabling for Audio-visual elements. It will also include software licensing, core applications and server backend.
Lot Information
Lot 1
The managed service shall include: One member of on-site technical staff, based full time at the Academy (term time + 6 weeks during school holidays (45 weeks per annum)). A helpdesk system to allow users to report a fault by email or webpage. Monthly reporting of helpdesk statistics, including issues opened, issues closed and issues outstanding. Remote helpdesk support to assist locally-based staff, including advanced 3rd-line support. A monthly visit on site for one day of a higher level (4th line) to solve more complex on site issues. Full management of daily, weekly, monthly and annual back-ups. Full management of all aspects of the IT infrastructure including pro-active monitoring and maintenance. On-going management of network security, including any adjustments required to user permissions or network security policies. On-going user management including adds/moves/changes. Fortnightly 1 hour on site high level management meeting with a member of the Senior Leadership team.
Options: 3+1+1
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-044e44
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/010305-2024
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Competitive procedure with negotiation
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £300,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 28 Mar 20241 years ago
- Submission Deadline
- 21 May 2024Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE KING'S SCHOOL
- Contact Name
- Chantelle Hausermann
- Contact Email
- chantelle.hausermann@kings.lincs.sch.uk
- Contact Phone
- +44 1476563180
Buyer Location
- Locality
- GRANTHAM
- Postcode
- NG31 6RP
- Post Town
- Nottingham
- Country
- England
-
- Major Region (ITL 1)
- TLF East Midlands (England)
- Basic Region (ITL 2)
- TLF3 Lincolnshire
- Small Region (ITL 3)
- TLF30 Lincolnshire CC
- Delivery Location
- TLF East Midlands (England)
-
- Local Authority
- South Kesteven
- Electoral Ward
- Grantham St Wulfram's
- Westminster Constituency
- Grantham and Bourne
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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