Award

Brand Health and Campaign Tracking Services

ORDNANCE SURVEY LIMITED

This public procurement record has 2 releases in its history.

Award

06 Feb 2025 at 15:02

Tender

19 Jun 2024 at 11:05

Summary of the contracting process

Ordnance Survey Limited, the UK's mapping agency, issued a tender for "Brand Health and Campaign Tracking Services" under the Market Research Services category (CPV: 79310000). The procurement, conducted through an open procedure, aimed at selecting a market research agency to provide quantitative brand tracking research. Located in Southampton (UKJ32), the tender was active as of 19th June 2024, with submissions closing on 5th August 2024. The contract is for an initial term of two years, with the possibility of three one-year extensions, totaling up to five years. The total contract value is £522,000.

This tender presents significant opportunities for businesses specialising in marketing and brand research, particularly those with experience in assessing brand health and campaign effectiveness. Companies with advanced methodologies for measuring brand funnel metrics and deriving actionable insights would find this opportunity particularly appealing. Likewise, firms focusing on geospatial services and geographic information systems (GIS) can leverage their expertise to support Ordnance Survey’s ambition of enhancing its brand visibility and effectiveness across its leisure customers, public sector decision-makers, and business customers.

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Notice Title

Brand Health and Campaign Tracking Services

Notice Description

Ordnance Survey Ltd is Britain's mapping agency and is responsible for the surveying, production, maintenance and marketing of a wide range of geographic information, relied on by government, business and individuals. Further information on us can be found on our website.OS requires a market research agency that can conduct quantitative brand tracking research into a clear report with actionable recommendations for how to improve. This research should not seek to duplicate our existing customer sentiment programme which already captures perceptions of OS amongst our current customers.The term of the contract will be for 2 years, with an option to extend the contract annually for a further 3 years.

Lot Information

Lot 1

Ordnance Survey Ltd is Britain's mapping agency and is responsible for the surveying, production, maintenance and marketing of a wide range of geographic information, relied on by government, business and individuals. Further information on us can be found on our website http://www.os.uk. OS is a private limited company (company registration number 09121572), and the entire share capital is owned by the Department for Science, Innovation and Technology. Research Brief: Measuring Ordnance Surveys' brand health and campaign success. Project Background Ordnance Survey (OS) trusted location data and expertise is helping to build a modern digital Britain, which can show the world how to see a better place; by creating sustainable, healthy, and connected societies. Whether it's helping more people to enjoy healthier lives outdoors, managing climate change risk, or connecting people to public services, our customers use location intelligence to get a greater understanding of the places where we live and work. We have bold ambitions and an exciting vision for our future: To be recognised as world leaders in geospatial services, creating location insight for positive impact. There are three customer groups that are critical to achieving our vision and that will ensure our future success and growth: * Leisure customers (those seeking to have fun outside); * Public Sector decision makers (those requiring location-based information to inform decisions); and * Business customers (those seeking to build solutions using Ordnance Survey data or using data to inform decisions). OS campaigns and marketing activities for 2024 are focused on growing the use of our data and services amongst these audiences by increasing awareness of what we can offer and what we do. To understand the success of our marketing activities, OS is seeking an innovative research agency with an established approach to measuring brand funnel metrics and other brand health indicators with a view to understanding the return on investment from campaign activities being conducted over the next 5 years. OS requires a market research agency that can conduct quantitative brand tracking research into a clear report with actionable recommendations for how to improve. This research should not seek to duplicate our existing customer sentiment programme which already captures perceptions of OS amongst our current customers.The duration of the contract is two years with the option to extend for a further three years, subject to performance. The total contract value is PS522,000. OS cannot guarantee volume or spend.

Options: The term of the contract will be for 2 years, with an option to extend the contract annually for a further 3 years. Therefore if all extensions were taken the full term of the contract would be for 5 years.

Renewal: The term of the contract will be for 2 years, with an option to extend the contract annually for a further 3 years. Therefore if all extensions were taken the full term of the contract would be for 5 years.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-047112
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003995-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£522,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£507,000 £500K-£1M

Notice Dates

Publication Date
6 Feb 20251 years ago
Submission Deadline
5 Aug 2024Expired
Future Notice Date
Not specified
Award Date
6 Feb 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Estimated timing for further notices to be published: 2 to 3years

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
ORDNANCE SURVEY LIMITED
Additional Buyers

EUROPEAN UNION

Contact Name
Caroline Eadie
Contact Email
caroline.eadie@os.uk
Contact Phone
Not specified

Buyer Location

Locality
SOUTHAMPTON
Postcode
SO16 0AS
Post Town
Southampton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ36 Central Hampshire
Delivery Location
TLJ South East (England)

Local Authority
Test Valley
Electoral Ward
Chilworth, Nursling & Rownhams
Westminster Constituency
Romsey and Southampton North

Supplier Information

Number of Suppliers
1
Supplier Name

BRAND IGNITE

Open Contracting Data Standard (OCDS)

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