Notice Information
Notice Title
N/A
Notice Description
provision of additional call handling Agent to support SSE call centre operations and provide ad hoc agents to cover severe weather events
Lot Information
Lot 1
provision of 10 full time additional call handling agents, and 1 team manager to support SSE call centre operations and supply ad hoc agents to cover severe weather events
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0471de
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/008664-2025
- Current Stage
- Award
- All Stages
- Planning, Tender, Award
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Negotiated procedure with prior call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79512000 - Call centre
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £2,000,000 £1M-£10M
Notice Dates
- Publication Date
- 11 Mar 202511 months ago
- Submission Deadline
- 22 Jul 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 27 Feb 202512 months ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SSE PLC
- Contact Name
- Paul Midgley
- Contact Email
- paul.midgley@sse.com
- Contact Phone
- +44 7721403676
Buyer Location
- Locality
- PERTH
- Postcode
- PH1 3AQ
- Post Town
- Perth
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM0 Eastern Scotland
- Small Region (ITL 3)
- TLM02 Perth and Kinross, and Stirling
- Delivery Location
- Not specified
-
- Local Authority
- Perth and Kinross
- Electoral Ward
- Perth City North
- Westminster Constituency
- Perth and Kinross-shire
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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