Award

Corporate IT Support Services - Humber and North Yorkshire ICB

NHS HUMBER & NORTH YORKSHIRE ICB

This public procurement record has 2 releases in its history.

Award

12 Nov 2024 at 18:05

Tender

05 Jul 2024 at 10:14

Summary of the contracting process

NHS Humber and North Yorkshire Integrated Care Board (ICB) has successfully concluded a procurement process to commission Corporate IT Support Services. The procurement was conducted through an open procedure and the contract has been awarded as of 8th October 2024. The procurement falls under the industry category of computer support services (CPV code 72610000) and aims to ensure the provision of quality-focused and resilient IT services for the NHS Health House in Willerby, UKE region. The contract, valued at £2,881,683, covers a period of 60 months with an option to extend for an additional 24 months, totalling 84 months if fully extended. The awarded contract is active, having been successfully signed and commenced in November 2024. The procurement was designed to ensure 24/7 support, secure operation of systems, and innovative service improvement strategies.

This procurement offers a substantial growth opportunity for businesses specialising in IT support and consultancy services. Companies which can offer sustainable and innovative service models that can support the NHS in its transformation agenda are well-suited to compete in such tenders. Being involved in this contract will allow businesses to demonstrate their capabilities in managing large-scale IT infrastructure and providing continuous, high-quality support. Specialist IT firms that can offer around-the-clock availability, effective incident management processes, and cost-effective solutions for service improvements will find significant opportunities to expand their operations and enhance their market reputation through engagements with the NHS Humber and North Yorkshire ICB.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Corporate IT Support Services - Humber and North Yorkshire ICB

Notice Description

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Corporate IT Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout. The service will be required to: * Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of corporate services; * Ensure that Services are supported on a 24/7 basis as appropriate to requirement; * Ensure that all systems, and associated infrastructure, are securely operated and maintained; * Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes; * Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and * Fully understand all local and national requirements and work closely with the ICB to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.

Lot Information

Lot 1

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Corporate IT Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout. The service will be required to: * Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of corporate services; * Ensure that Services are supported on a 24/7 basis as appropriate to requirement; * Ensure that all systems, and associated infrastructure, are securely operated and maintained; * Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes; * Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and * Fully understand all local and national requirements and work closely with the ICB to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.

Options: Contract period is 60 months with the option to extend by 24 months. The estimated value (II.2.6) value excluding VAT - is based on a total period of 84 months, should the option to extend be exercised.

Renewal: Contract period is 60 months with the option to extend by 24 months. The estimated value (II.2.6) value excluding VAT - is based on a total period of 84 months, should the option to extend be exercised.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-047af5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/036651-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72600000 - Computer support and consultancy services

72610000 - Computer support services

Notice Value(s)

Tender Value
£2,881,683 £1M-£10M
Lots Value
£2,881,683 £1M-£10M
Awards Value
Not specified
Contracts Value
£2,881,683 £1M-£10M

Notice Dates

Publication Date
12 Nov 20241 years ago
Submission Deadline
23 Aug 2024Expired
Future Notice Date
Not specified
Award Date
7 Oct 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS HUMBER & NORTH YORKSHIRE ICB
Contact Name
Not specified
Contact Email
hnyicb.procurement@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
WILLERBY
Postcode
HU10 6DT
Post Town
Hull
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE12 East Riding of Yorkshire
Delivery Location
TLE1 East Yorkshire and Northern Lincolnshire, TLE2 North Yorkshire

Local Authority
East Riding of Yorkshire
Electoral Ward
Willerby and Kirk Ella
Westminster Constituency
Kingston upon Hull West and Haltemprice

Supplier Information

Number of Suppliers
1
Supplier Name

NHS NORTH OF ENGLAND COMMISSIONING SUPPORT UNIT (HOSTED BY NHS ENGLAND

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-047af5-2024-11-12T18:05:32Z",
    "date": "2024-11-12T18:05:32Z",
    "ocid": "ocds-h6vhtk-047af5",
    "initiationType": "tender",
    "tender": {
        "id": "C234500",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Corporate IT Support Services - Humber and North Yorkshire ICB",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72610000",
            "description": "Computer support services"
        },
        "mainProcurementCategory": "services",
        "description": "NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Corporate IT Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout. The service will be required to: * Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of corporate services; * Ensure that Services are supported on a 24/7 basis as appropriate to requirement; * Ensure that all systems, and associated infrastructure, are securely operated and maintained; * Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes; * Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and * Fully understand all local and national requirements and work closely with the ICB to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.",
        "value": {
            "amount": 2881683,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Corporate IT Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout. The service will be required to: * Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of corporate services; * Ensure that Services are supported on a 24/7 basis as appropriate to requirement; * Ensure that all systems, and associated infrastructure, are securely operated and maintained; * Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes; * Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and * Fully understand all local and national requirements and work closely with the ICB to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.",
                "value": {
                    "amount": 2881683,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 2520
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Contract period is 60 months with the option to extend by 24 months. The estimated value (II.2.6) value excluding VAT - is based on a total period of 84 months, should the option to extend be exercised."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": true,
                "options": {
                    "description": "Contract period is 60 months with the option to extend by 24 months. The estimated value (II.2.6) value excluding VAT - is based on a total period of 84 months, should the option to extend be exercised."
                },
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price"
                        }
                    ]
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72600000",
                        "description": "Computer support and consultancy services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKE1"
                    },
                    {
                        "region": "UKE2"
                    },
                    {
                        "region": "UKE1"
                    },
                    {
                        "region": "UKE2"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://atamis-1928.my.site.com/s/Welcome",
        "communication": {
            "atypicalToolUrl": "https://atamis-1928.my.site.com/s/Welcome"
        },
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2024-08-23T13:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 180
            }
        },
        "awardPeriod": {
            "startDate": "2024-08-23T13:15:00+01:00"
        },
        "bidOpening": {
            "date": "2024-08-23T13:15:00+01:00"
        },
        "hasRecurrence": false,
        "contractTerms": {
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        }
    },
    "parties": [
        {
            "id": "GB-NHS-QOQ",
            "name": "NHS HUMBER & NORTH YORKSHIRE ICB",
            "identifier": {
                "legalName": "NHS HUMBER & NORTH YORKSHIRE ICB",
                "id": "QOQ",
                "scheme": "GB-NHS"
            },
            "address": {
                "streetAddress": "Health House,Grange Park Lane",
                "locality": "WILLERBY",
                "region": "UKE",
                "postalCode": "HU106DT",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "hnyicb.procurement@nhs.net",
                "url": "https://atamis-1928.my.site.com/s/Welcome"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://humberandnorthyorkshire.icb.nhs.uk/",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-7114",
            "name": "NHS England",
            "identifier": {
                "legalName": "NHS England"
            },
            "address": {
                "locality": "London",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-NHS-0AR",
            "name": "NHS North of England Commissioning Support Unit (hosted by NHS England)",
            "identifier": {
                "legalName": "NHS North of England Commissioning Support Unit (hosted by NHS England)",
                "id": "0AR",
                "scheme": "GB-NHS"
            },
            "address": {
                "locality": "Durham",
                "region": "UKC1",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        }
    ],
    "buyer": {
        "id": "GB-NHS-QOQ",
        "name": "NHS HUMBER & NORTH YORKSHIRE ICB"
    },
    "language": "en",
    "awards": [
        {
            "id": "036651-2024-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-NHS-0AR",
                    "name": "NHS North of England Commissioning Support Unit (hosted by NHS England)"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "036651-2024-1",
            "awardID": "036651-2024-1",
            "status": "active",
            "value": {
                "amount": 2881683,
                "currency": "GBP"
            },
            "dateSigned": "2024-10-08T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 3
            }
        ]
    }
}