Award

Primary Care IT / Digital Transformation Support Service - Humber and North Yorkshire ICB

NHS HUMBER & NORTH YORKSHIRE ICB

This public procurement record has 2 releases in its history.

Award

12 Nov 2024 at 18:04

Tender

05 Jul 2024 at 10:17

Summary of the contracting process

NHS Humber and North Yorkshire Integrated Care Board (ICB) is seeking to commission Primary Care IT / Digital Transformation Support Services through an open procurement process. The contract, titled "Primary Care IT / Digital Transformation Support Service - Humber and North Yorkshire ICB," focuses on computer support services within the UKE1 and UKE2 regions. The procurement stage is complete, with the award announced on 12 November 2024 and the contract signed on 8 October 2024. The primary contact for the buying organisation is NHS Humber & North Yorkshire ICB, based in Willerby. The procurement method utilised was the open procedure, aimed at securing a supplier that can provide a quality-focused, resilient service model operating sustainably and innovatively.

This tender offers substantial opportunities for businesses in the IT and digital transformation sector, particularly those capable of delivering robust, 24/7 support services and secure management of systems and infrastructure. Companies specialising in proactive support with proven incident management processes would find this contract beneficial for business growth. The project emphasises innovation, cost-effective strategies for service improvement, and financial efficiency, making it an appealing opportunity for SMEs like N3i Limited, the winning supplier. Such businesses can leverage this tender to showcase their expertise in supporting critical NHS services and contributing to the NHS transformation agenda.

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Notice Title

Primary Care IT / Digital Transformation Support Service - Humber and North Yorkshire ICB

Notice Description

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Primary Care IT / Digital Transformation Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout. The service will be required to: * Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of clinical services; * Ensure that Services are supported on a 24/7 basis as appropriate to requirement; * Ensure that all systems, and associated infrastructure, are securely operated and maintained; * Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes; * Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and * Fully understand all local and national requirements and work closely with the ICB to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.

Lot Information

Lot 1

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Primary Care IT / Digital Transformation Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout. The service will be required to: * Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of clinical services; * Ensure that Services are supported on a 24/7 basis as appropriate to requirement; * Ensure that all systems, and associated infrastructure, are securely operated and maintained; * Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes; * Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and * Fully understand all local and national requirements and work closely with the ICB to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda.

Options: Contract period is 60 months with the option to extend by 24 months. The estimated value (II.2.6) value excluding VAT - is based on a total period of 84 months, should the option to extend be exercised.

Renewal: Contract period is 60 months with the option to extend by 24 months. The estimated value (II.2.6) value excluding VAT - is based on a total period of 84 months, should the option to extend be exercised.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-047af6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/036649-2024
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72600000 - Computer support and consultancy services

72610000 - Computer support services

Notice Value(s)

Tender Value
£31,823,995 £10M-£100M
Lots Value
£31,823,995 £10M-£100M
Awards Value
Not specified
Contracts Value
£31,753,988 £10M-£100M

Notice Dates

Publication Date
12 Nov 20241 years ago
Submission Deadline
23 Aug 2024Expired
Future Notice Date
Not specified
Award Date
7 Oct 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS HUMBER & NORTH YORKSHIRE ICB
Contact Name
Not specified
Contact Email
hnyicb.procurement@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
WILLERBY
Postcode
HU10 6DT
Post Town
Hull
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE12 East Riding of Yorkshire
Delivery Location
TLE1 East Yorkshire and Northern Lincolnshire, TLE2 North Yorkshire

Local Authority
East Riding of Yorkshire
Electoral Ward
Willerby and Kirk Ella
Westminster Constituency
Kingston upon Hull West and Haltemprice

Supplier Information

Number of Suppliers
1
Supplier Name

N3I

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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