Notice Information
Notice Title
Strata Contact Centre
Notice Description
Cloud Contact Centre for Teignbridge District Council, Exeter City Council and East Devon District Council.
Lot Information
Lot 1
Cloud Contact Centre for Teignbridge District Council, Exeter City Council and East Devon District Council.
Options: It is intended that any resultant Contract shall commence as soon after receipt of formal letter of award as may be agreed. Contract period to be up to a period of 3 years with two options to extend up to a period of 12 months each (24 months total).
Renewal: Initial term 36 months, with 2 periods of 12 month extensions available by mutual agreement.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-047d78
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/040454-2024
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £462,120 £100K-£500K
Notice Dates
- Publication Date
- 16 Dec 20241 years ago
- Submission Deadline
- 30 Aug 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 28 Oct 20241 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- TEIGNBRIDGE DISTRICT COUNCIL
- Additional Buyers
- Contact Name
- Miss Rosanna Wilson
- Contact Email
- eccprocurement@exeter.gov.uk, rosanna.wilson@teignbridge.gov.uk
- Contact Phone
- +44 1626215120
Buyer Location
- Locality
- EXETER
- Postcode
- EX1 1JN
- Post Town
- Exeter
- Country
- England
-
- Major Region (ITL 1)
- TLK South West (England)
- Basic Region (ITL 2)
- TLK4 Devon
- Small Region (ITL 3)
- TLK43 Devon CC
- Delivery Location
- TLK South West (England)
-
- Local Authority
- Teignbridge
- Electoral Ward
- Buckland & Milber
- Westminster Constituency
- Newton Abbot
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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