Tender

Customer Service Training

THE TRUSTEES OF THE NATURAL HISTORY MUSEUM

This public procurement record has 1 release in its history.

Tender

19 Jul 2024 at 09:05

Tender Notice
Summary of the contracting process

The contracting authority, The Trustees of the Natural History Museum, located in London, United Kingdom, has initiated a tender process for 'Customer Service Training' under the services category. The procurement stage is currently active with a tender value of GBP 120,000. The deadline for submission is 30th August 2024 at 12:00 GMT, with the bid opening scheduled for the same day. The procurement method is an open procedure, and interested parties can access further details on the Delta eSourcing portal.

This tender opportunity for 'Customer Service Training' from The Trustees of the Natural History Museum presents a chance for small or medium enterprises (SMEs) in the staff training services industry to secure a valuable contract. Businesses specializing in customer service training and based in or willing to deliver to London can compete for this contract. The initial contract period is for two years with potential extensions, offering long-term growth prospects for successful bidders. The procurement process ensures fair selection based on set criteria, providing a level playing field for all interested economic operators.

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Notice Information

Notice Title

Customer Service Training

Notice Description

Customer Service Training

Lot Information

Lot 1

Customer Service Training.

Options: The contract will have an initial firm period of two years, with an option to extend the Contract period for a further two years on a 1+1 basis. The contract will include the right to be the provider to deliver the package to additional teams.

Renewal: The contract will have an initial firm period of two years, with an option to extend the Contract period for a further two years on a 1+1 basis.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-047ebb
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/022413-2024
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80511000 - Staff training services

Notice Value(s)

Tender Value
£120,000 £100K-£500K
Lots Value
£120,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Jul 20241 years ago
Submission Deadline
30 Aug 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE TRUSTEES OF THE NATURAL HISTORY MUSEUM
Contact Name
NHM Procurement
Contact Email
nhmprocurement@nhm.ac.uk
Contact Phone
+44 2079425000

Buyer Location

Locality
LONDON
Postcode
SW7 5BD
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI London
Local Authority
Kensington and Chelsea
Electoral Ward
Brompton & Hans Town
Westminster Constituency
Kensington and Bayswater

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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