Award

First Federation Trust - ICT Managed Service

FIRST FEDERATION TRUST

This public procurement record has 3 releases in its history.

Award

30 Oct 2025 at 16:32

TenderUpdate

23 Aug 2024 at 09:08

Tender

26 Jul 2024 at 13:42

Summary of the contracting process

The procurement process for the ICT Managed Service by First Federation Trust has reached the award stage, with RM Education Ltd appointed as the supplier. This initiative is part of a comprehensive programme that will deliver IT services, including consulting, software development, and support, across all schools within the Trust. Central to this project is the need for flexibility to accommodate ad-hoc purchases and small projects required by individual schools. The procurement, completed through an open procedure, covers locations in regions UKK4 and UKK25, with services provided at Blackpool CE Primary School in Liverton, Newton Abbot. The contract, valued at £5.2 million, was signed on 20 December 2024, marking a strategic move to enhance the Trust's ICT framework.

This tender offers significant growth opportunities for businesses operating within the IT sector, particularly those with expertise in ICT managed services, project implementation, and training. Companies that can navigate the educational sector's unique demands and deliver high-quality IT services will find this project particularly beneficial. The Trust's requirement for a consistent yet adaptable service framework means that companies with experience in large-scale IT deployments in educational settings and the capability to handle both hardware and software procurement under compliant processes can greatly benefit. This provides a fertile ground for growth and expansion, especially for businesses positioned to meet the technical and service quality criteria set by the Trust.

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Notice Title

First Federation Trust - ICT Managed Service

Notice Description

First Federation Trust wishes to engage a single contractor to supply an ICT Managed Service and associated project implementation and training services across all sites within the Trust. This procurement involves the delivery of ICT across all the schools as part of a joined up programme of work, whilst at the same time being able to be flexible to deal with ad-hoc purchases and small projects that individual schools may need from time to time - all to a set of standards. At the same time a high quality managed service needs to be consistently delivered.

Lot Information

Lot 1

Given the value involved and the critical nature of ICT to support teaching learning and management it is vital the Trust and Supplier establishes an operating model that not only works for both parties but also delivers both to time and understanding the nuances of working in an educational environment. From the information provided it is absolutely clear that this procurement is all about delivery of ICT across all the schools as part of a joined up programme of work, whilst at the same time being able to be flexible to deal with ad-hoc purchases and small projects that individual schools may need from time to time- all to a set of standards. At the same time a high quality managed service needs to be consistently delivered. It is therefore critical that all parties know what is going on when and whilst formal monthly reporting is clearly a key necessity so is establishing an effective operating model that is resourced at the right times with the right people who can interface with both staff at Trust and school level.

Options: The Trust has an expectation to procure all the hardware and software it needs through the chosen bidder so long as a satisfactory method to show value for money can be agreed so as to assure the Trust that it is securing best value and is a compliant procurement process. Although for large volume and/or high value requirements the Trust reserves the right to procure separately and potentially through established public sector buying organisation frameworks.

Renewal: There will be an option to extend for a period of up to a further twelve (12) months.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-048512
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069869-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72222200 - Information systems or technology planning services

72222300 - Information technology services

72224100 - System implementation planning services

72253000 - Helpdesk and support services

72253100 - Helpdesk services

72253200 - Systems support services

72261000 - Software support services

72267200 - Repair of information technology software

72315200 - Data network management services

72500000 - Computer-related services

72510000 - Computer-related management services

72540000 - Computer upgrade services

72541000 - Computer expansion services

72590000 - Computer-related professional services

72600000 - Computer support and consultancy services

72610000 - Computer support services

72611000 - Technical computer support services

72700000 - Computer network services

Notice Value(s)

Tender Value
£5,200,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£5,200,000 £1M-£10M

Notice Dates

Publication Date
30 Oct 20253 months ago
Submission Deadline
26 Aug 2024Expired
Future Notice Date
Not specified
Award Date
20 Dec 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
FIRST FEDERATION TRUST
Contact Name
Amanda Gavin
Contact Email
amanda.gavin@firstfederation.org.uk
Contact Phone
+44 1626244920

Buyer Location

Locality
NEWTON ABBOT
Postcode
TQ12 6JB
Post Town
Torquay
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK25 Dorset, TLK4 Devon

Local Authority
Teignbridge
Electoral Ward
Haytor
Westminster Constituency
Central Devon

Supplier Information

Number of Suppliers
1
Supplier Name

RM EDUCATION

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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