Award

Managed Bank Services for 111

LONDON AMBULANCE SERVICE NHS TRUST

This public procurement record has 2 releases in its history.

Award

24 Apr 2025 at 13:51

Tender

01 Aug 2024 at 15:40

Summary of the contracting process

The London Ambulance Service NHS Trust recently concluded the procurement process for "Managed Bank Services for 111", aimed at outsourcing staff bank services to support their Integrated Urgent Care service. This procurement falls under the services category, specifically focusing on the supply of personnel, including temporary staff, classified under CPV code 79620000. Conducted through an open procedure, the contract was awarded on 24th April 2025 to INTEGRATED CARE GROUP LIMITED, with the contract valued at £14,800,000 and signed on 30th March 2025. The location of service provision is in the UKI region, with final delivery expectations covering a significant span of time to ensure resilience and innovation support for the ambulance service.

This tender presents substantial opportunities for businesses specialising in personnel management and outsourcing services, particularly those experienced with large-scale, complex arrangements within the healthcare sector. Companies with expertise in executing open procurement strategies and fulfilling NHS employment standards may find lucrative prospects in participating in similar contracts. The focus on technical quality and cost within a structured tendering environment further enables businesses to leverage innovative recruitment and workforce management practices to enhance service delivery within the health sector. Businesses adept at managing such contracts could gain a strong foothold and showcase their capabilities to other public sectors requiring similar services.

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Notice Title

Managed Bank Services for 111

Notice Description

The London Ambulance Services requires a supplier to provide an outsourced staff bank service for roles required by the 111/Integrated Urgent Care service.<br/><br/>The outsourced staff bank will provide workers who deliver flexible cover and support for planned and unplanned gaps in staffing. The staff bank will help manage our workforce and maximise shift fill rates and there is no commitment to hours.

Lot Information

Lot 1

Open Procurement awarded via most advantageous tender criteria - 60% technical and 40% commercial

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0486f0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/016813-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79610000 - Placement services of personnel

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
£19,000,000 £10M-£100M
Lots Value
£19,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
£14,800,000 £10M-£100M

Notice Dates

Publication Date
24 Apr 202510 months ago
Submission Deadline
13 Sep 2024Expired
Future Notice Date
Not specified
Award Date
30 Mar 202511 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LONDON AMBULANCE SERVICE NHS TRUST
Contact Name
Kitty Whitehead
Contact Email
londamb.purchasing.requests@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SE1 8SD
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
TLI London

Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Supplier Information

Number of Suppliers
1
Supplier Name

INTEGRATED CARE GROUP

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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