Award

Digital End-To-End Patient Management Solution for Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board

NHS BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE BOARD

This public procurement record has 3 releases in its history.

Award

16 Jan 2025 at 09:48

TenderUpdate

15 Aug 2024 at 07:54

Tender

12 Aug 2024 at 14:47

Summary of the contracting process

NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board has recently awarded a contract to IEG4 Limited for the development and implementation of a digital end-to-end patient management solution. This contract, carried out under the Public Contracts Regulations 2015, aims to support the referrals, assessment, approval, contracting, payment, and case management of NHS funded care packages. The integrated system will facilitate seamless information flow, enhancing record-keeping and allowing for service-wide transformation across clinical, business, performance, finance, and contracting areas. The initial contract, valued at £497,600 over three years, with an optional two-year extension, began on 6 January 2025, culminating in a possible total contract value of £824,400. The procurement methodology used was an open procedure.

This tender presents significant opportunities for businesses within the IT services sector, particularly those specialising in consulting, software development, Internet, and support. Companies adept at developing flexible, interoperable digital systems that can integrate with existing health and social care infrastructures will find this tender well-suited to their capabilities. The contract's emphasis on interoperability and enhanced workflow capabilities suggests an opportunity for innovative IT solutions providers to partner with the NHS and contribute to a substantial and sustained transformation in healthcare management, potentially establishing a long-term relationship with the contracting authorities in the healthcare sector.

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Notice Title

Digital End-To-End Patient Management Solution for Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board

Notice Description

NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board has awarded a contract to IEG4 Limited under the Public Contract Regulations 2015 for a digitalised end to end patient management system to support the referrals, assessment, approval, contracting, payment and case management of NHS funded care packages. Information is required to seamlessly flow between processes by connecting the entire lifecycle into one platform and through an enforced digital workflow. The system needs to facilitate the services to deliver enhanced transformation and is expected to become the primary source of record keeping for all aspects connected with individuals receiving NHS funding. One of the key requirements for the new system will be the need for it to be sufficiently flexible to support a wide range of services outside the traditional CHC / Funded Nursing Care (FNC) / Fast Track (FT) / Continuing Care (CC) agenda. Service wide transformation will be implemented across all areas including clinical, business, performance, finance and contracting and commissioning, as well as other clinical pathways for example Acquired Brain Injury, Mental Health, and Specialist Placements. Enabling better integration between systems across Health and Social Care is also critical. These services cover and links many elements of the health and social care system. Therefore, interoperability is of paramount importance, allowing for the ICB and wider Health and Social Care teams to share and view records. This will support improved accessibility and visibility of data which in turn will enable more efficient and streamlined workflows for all teams and a better person experience. The contract term will be for 3 years with an optional extension of any period up to 2 years. The contract value PS175,000 in year one, PS159,200 in year two and 163,400 in year 3 inclusive of VAT, with a total contract lifecycle value of PS497,600 over 3 years, and a possible extension of any period up to a further 2 years giving a total value of PS824,400 if the full extension period is adopted. This procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

Lot Information

Lot 1

NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board has awarded a contract to IEG4 Limited under the Public Contract Regulations 2015 for a digitalised end to end patient management system to support the referrals, assessment, approval, contracting, payment and case management of NHS funded care packages. Information is required to seamlessly flow between processes by connecting the entire lifecycle into one platform and through an enforced digital workflow. The system needs to facilitate the services to deliver enhanced transformation and is expected to become the primary source of record keeping for all aspects connected with individuals receiving NHS funding. One of the key requirements for the new system will be the need for it to be sufficiently flexible to support a wide range of services outside the traditional CHC / Funded Nursing Care (FNC) / Fast Track (FT) / Continuing Care (CC) agenda. Service wide transformation will be implemented across all areas including clinical, business, performance, finance and contracting and commissioning, as well as other clinical pathways for example Acquired Brain Injury, Mental Health, and Specialist Placements. Enabling better integration between systems across Health and Social Care is also critical. These services cover and links many elements of the health and social care system. Therefore, interoperability is of paramount importance, allowing for the ICB and wider Health and Social Care teams to share and view records. This will support improved accessibility and visibility of data which in turn will enable more efficient and streamlined workflows for all teams and a better person experience. The contract term will be for 3 years with an optional extension of any period up to 2 years. The contract value PS175,000 in year one, PS159,200 in year two and 163,400 in year 3 inclusive of VAT, with a total contract lifecycle value of PS497,600 over 3 years, and a possible extension of any period up to a further 2 years giving a total value of PS824,400 if the full extension period is adopted. This procurement was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Additional information: The services are subject to the full regime of current procurement legislation and as such this tender was conducted in accordance with, and governed by, the Public Contracts Regulations 2015. This contract was therefore be awarded in accordance with the provisions applicable in Section 5 (sub-section 7) of the Public Contracts Regulations 2015.

Options: Optional extension of any period up to 2 years.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0489fd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/001443-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72300000 - Data services

Notice Value(s)

Tender Value
£1,250,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£824,400 £500K-£1M

Notice Dates

Publication Date
16 Jan 20251 years ago
Submission Deadline
10 Sep 2024Expired
Future Notice Date
Not specified
Award Date
6 Jan 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE BOARD
Contact Name
Donna Harrington
Contact Email
donnaharrington@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
CHIPPENHAM
Postcode
SN15 1GG
Post Town
Swindon
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK72 Wiltshire
Delivery Location
TLK1 Gloucestershire, Wiltshire and Bristol/Bath area

Local Authority
Wiltshire
Electoral Ward
Chippenham Monkton
Westminster Constituency
Chippenham

Supplier Information

Number of Suppliers
1
Supplier Name

IEG4

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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