Award

Mainframe Support Services

MET OFFICE

This public procurement record has 1 release in its history.

Award

14 Aug 2024 at 10:47

Summary of the contracting process

The Met Office, a national agency focused on environmental protection, has completed the procurement process for "Mainframe Support Services." This contract, awarded to Vertali Limited, involves providing ongoing and emergency support for existing IBM mainframes and associated systems, including a necessary technical knowledge transfer by the end of September 2024. Located in Exeter, within the UKK region, the procurement falls under the category of repair and maintenance services. Due to the unforeseen departure of key technical resources, the procurement followed a negotiated procedure without prior publication, citing extreme urgency. The contract, valued at £416,075, was signed on 14th August 2024.

This contract presents significant opportunities for businesses specialising in IT support and maintenance, particularly those with expertise in IBM mainframe systems. Vertali Limited was selected due to their demonstrated technical knowledge and capacity to meet the urgent requirements of the Met Office. Businesses with similar competencies or those looking to enter this niche market could benefit from understanding the stringent requirements and rapid response needed for such critical support services, positioning themselves for future opportunities within similarly high-stakes or urgent procurement projects.

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Notice Title

Mainframe Support Services

Notice Description

Support service for existing IBM mainframes and associated operating systems and the overall environment. The requirement includes a technical knowledge transfer before the end of September, on-going support, 24x7 support and ad hoc work such as completing an enterprise storage refresh, carrying out a planned upgrade to the z/VM mainframe and other works.

Lot Information

Lot 1

Support service for existing IBM mainframes and associated operating systems and the overall environment. The requirement includes a technical knowledge transfer before the end of September, on-going support, 24x7 support and ad hoc work such as completing an enterprise storage refresh, carrying out a planned upgrade to the z/VM mainframe and other works.

Procurement Information

The primary driver behind the urgency to put the support service in place is the premature and unforeseen departure of key technical resources within Met Office that will effectively leave existing IBM mainframes without support and expose the Met Office to significant operational risk. For the z/OS mainframe this would mean a stop to the critical services/products issued from the Product and Commercial suites where currently the key technical resources are needed to manually generate products on a daily basis for systems and internal/external customers. For the z/VM mainframe the impact would be on important internal systems and services such as WAVE/Ripple, Decoupler, the Cloud Transfer Service (CTS), as well as other services. An immediate urgent need is for knowledge transfer from the current support resource who is scheduled to leave in early October 2024 and the selected provider. If Met Office is unable to proceed this opportunity will be lost and critical technical knowledge will be lost to the Met Office and the 3rd party support provider. The Met Office undertook market discussions with a number of providers and concluded that the market for supporting the full scope of Met Office requirements for this support service is niche. Only the selected provider was able to evidence a sufficient depth of technical knowledge, experience and resource capacity to fully meet the Met Office requirements in the timescales needed.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-048ac3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/025768-2024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Negotiated without publication of a contract notice
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£416,075 £100K-£500K

Notice Dates

Publication Date
14 Aug 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 Aug 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
MET OFFICE
Contact Name
David Golledge
Contact Email
david.golledge@metoffice.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
EXETER
Postcode
EX1 3PB
Post Town
Exeter
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK South West (England)

Local Authority
Exeter
Electoral Ward
Pinhoe
Westminster Constituency
Exmouth and Exeter East

Supplier Information

Number of Suppliers
1
Supplier Name

VERTALI

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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