Planning

Telephone Preference Service

THE INFORMATION COMMISSIONER

This public procurement record has 1 release in its history.

Planning

02 Sep 2024 at 18:05

Summary of the contracting process

The Information Commissioner is initiating a procurement process for the provision of the Telephone Preference Service, classified under Data Services (CPV: 72300000). This notice, dated 2nd September 2024, marks the planning stage of the tender. The market engagement exercise will conclude on 2nd October 2024, with a future notice expected on 15th October 2024. The project is based in the United Kingdom and aims to maintain the TPS database and handle related enquiries and complaints. The total contract value is estimated at £5,000,000.

This tender represents a significant opportunity for businesses in the data services industry, particularly those experienced in managing large-scale databases and customer service operations. Companies adept at handling enquiries and complaints efficiently would find this contract well-suited to their capabilities. Engaging in this procurement process could enhance business growth through a high-profile project backed by a national regulatory body, The Information Commissioner.

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Notice Title

Telephone Preference Service

Notice Description

The Information Commissioner intends to award a new concession contract for provision of the Telephone Preference Service. This notice is a prior information notice intended to encourage market engagement in advance of the tender exercise.

Lot Information

Lot 1

The core services include maintenance of the TPS database (and its equivalents - FPS and CTPS) and handling of related enquiries and complaints.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-049771
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/028018-2024
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72300000 - Data services

Notice Value(s)

Tender Value
£5,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Sep 20241 years ago
Submission Deadline
Not specified
Future Notice Date
14 Oct 2024Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE INFORMATION COMMISSIONER
Contact Name
Rob Gore
Contact Email
robert.gore@ico.org.uk
Contact Phone
+44 3304146185

Buyer Location

Locality
WILMSLOW
Postcode
SK9 5AF
Post Town
Stockport
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD62 Cheshire East
Delivery Location
Not specified

Local Authority
Cheshire East
Electoral Ward
Wilmslow West and Chorley
Westminster Constituency
Tatton

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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