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Information Rights and Data Protection Compliance Case Management

Cheshire East Council

This public procurement record has 12 releases in its history.

Award

13 Aug 2026 at 09:00

Award Notice
Award

28 Jan 2026 at 09:46

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19 Jan 2026 at 15:20

Award Notice
Award

09 Jan 2026 at 15:57

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26 Nov 2025 at 14:42

Award Notice
TenderUpdate

29 Oct 2025 at 13:40

Tender Notice
TenderUpdate

08 Sep 2025 at 11:24

Tender Notice
Award

08 Sep 2025 at 10:58

Award Notice
Award

14 Apr 2025 at 09:25

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14 Oct 2024 at 10:38

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04 Oct 2024 at 09:04

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Award

03 Sep 2024 at 14:37

Award Notice
Summary of the contracting process

Cheshire East Council procured information rights and data protection compliance case-management software for use in Cheshire. The system manages Freedom of Information and Environmental Information Regulations requests, General Data Protection Regulation individual-rights requests, third-party data protection requests, data protection impact assessments, data breaches and EIR property searches. It provides workflow automation, role-based access control, audit trails, deadline tracking and configurable templates to support timely, compliant handling. It also includes an FOI disclosure log so previously released responses can be made publicly available. The procurement is categorised as software packages and information systems. This is a technology opportunity for suppliers providing configurable compliance, information-governance or case-management platforms, rather than a consultancy or standalone data-protection advisory service.

The procurement is complete and awarded through a selective restricted procedure as a direct call-off from the Crown Commercial Service G Cloud 14 framework. The single lot was marked cancelled, but active awards and contracts were recorded. Awards went to Halo Service Solutions Ltd, RingGo, UnityFive Ltd, Idox Software Limited, Ascendant Solutions Data Management, VIA Technologies Europe BV, Insight Direct (UK) Ltd, 4Net Technologies Ltd and Fivium Ltd. Recorded contract values were £283,800 for Halo Service Solutions Ltd, £270,000 for UnityFive Ltd, £52,741 for Idox Software Limited, £170,780 for VIA Technologies Europe BV, £1,011,156 for Insight Direct (UK) Ltd, £1,268,727 for 4Net Technologies Ltd and £313,782.40 for Fivium Ltd. Contracts were signed between 3 September 2024 and 10 August 2026. Evaluation was on price; recorded valid bids ranged from £40,000 to £323,001.

This requirement is relevant to software businesses able to deliver a mature, configurable platform for public-sector information rights and data-protection compliance. Credible competitors would need to support multiple request and assessment types in one system, including FOI, EIR, GDPR individual rights, third-party data requests, DPIAs, breaches and property searches. Key capabilities include automated workflows, role-based permissions, complete audit trails, deadline monitoring, configurable templates and publication of an FOI disclosure log. Suppliers should be able to demonstrate dependable handling of regulated casework, transparency requirements and access controls for council users. The award pattern shows that both specialist SMEs and larger technology providers competed through a public-sector framework, so framework access, implementation capacity, integration capability and the ability to support a council-wide service would be important when this requirement returns.

How relevant is this notice?

Notice Information

Notice Title

Information Rights and Data Protection Compliance Case Management

Notice Description

Award under the Crown Commercial Service G Cloud 14 framework agreement - RM1557.14. The system facilitates the efficient management of Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests, General Data Protection Regulation (GDPR) Individual Rights Requests, Third Party Data Protection requests, Data Protection Impact Assessments (DPIAs), Data Breaches, EIR Property Searches. Key features include workflow automation, role-based access control, audit trails, deadline tracking, and customisable templates to ensure timely and compliant handling of all requests. In addition to case tracking and workflow management, the system includes functionality to publish an FOI Disclosure Log, enabling public access to previously released FOI responses in compliance with transparency obligations.

Lot Information

Lot 1

Award under the Crown Commercial Service G Cloud 14 framework agreement - RM1557.14. The system facilitates the efficient management of Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests, General Data Protection Regulation (GDPR) Individual Rights Requests, Third Party Data Protection requests, Data Protection Impact Assessments (DPIAs), Data Breaches, EIR Property Searches. Key features include workflow automation, role-based access control, audit trails, deadline tracking, and customisable templates to ensure timely and compliant handling of all requests. In addition to case tracking and workflow management, the system includes functionality to publish an FOI Disclosure Log, enabling public access to previously released FOI responses in compliance with transparency obligations.

Procurement Information

Direct award call off from framework agreement

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0497c2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077025-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£3,370,986 £1M-£10M

Notice Dates

Publication Date
13 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Sep 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Cheshire East Council
Additional Buyers

CHESHIRE EAST COUNCIL

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CREWE
Postcode
CW1 2JZ
Postcode Area
Crewe
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD62 Cheshire East
Delivery Location
TLD6 Cheshire
Local Authority
Cheshire East
Electoral Ward
Crewe Central
Westminster Constituency
Crewe and Nantwich

Supplier Information

Number of Suppliers
9
Supplier Names

4Net Technologies Ltd

Ascendant Solutions Data Management

Fivium Ltd

Halo Service Solutions Ltd

Idox Software Limited

Insight Direct (UK) Ltd

RingGo

UnityFive Ltd

VIA Technologies Europe BV

Further Information

Open Contracting Data Standard (OCDS)

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