Award

Income Management System

NORWICH CITY COUNCIL

This public procurement record has 1 release in its history.

Award

10 Sep 2024 at 16:17

Summary of the contracting process

Norwich City Council has completed a procurement process for an "Income Management System" under the Back Office Software Framework (RM6194) with Crown Commercial Services (CCS). The contract, valued at £493,858, was awarded to Civica UK Limited as a Software as a Service (SaaS) solution aimed at handling back-office applications. This direct award procedure adhered to internal governance requirements and did not require prior publication due to its status within the framework agreement. The contract, signed on 1st August 2024, involves deploying an income management system to support payment processing, with the primary delivery location in Norwich, UKH15.

This tender presents significant opportunities for businesses involved in software programming and consultancy services, particularly those specialising in back-office SaaS solutions for public sector organisations. Large-scale software providers with robust payment processing capabilities are well-suited for such contracts, offering potential growth through substantial government procurement opportunities. Businesses looking to expand their footprint in public sector services would find this contract type highly beneficial given the sizable contract value and the potential for future framework agreements with entities like Crown Commercial Services.

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Notice Title

Income Management System

Notice Description

Income Management System.

Lot Information

Lot 1

An Income Management Cloud-hosted system that provides the council with a payment solution for peace of mind when taking and processing payments from customers via credit and debit cards.

Procurement Information

Under the terms of the framework agreement of Back Office Software (RM6194) with CCS, a Direct Award procedure is permitted to the most suitable supplier on the provision that the authority has followed its own internal governance requirements.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0499c2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/029011-2024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72200000 - Software programming and consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£493,858 £100K-£500K

Notice Dates

Publication Date
10 Sep 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Jul 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORWICH CITY COUNCIL
Contact Name
Procurement Team
Contact Email
procurement@norwich.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
NORWICH
Postcode
NR2 1NH
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH15 Norwich and East Norfolk

Local Authority
Norwich
Electoral Ward
Mancroft
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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