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Tender for STAR Call Monitoring and Care Planning

Sandwell Metropolitan Borough Council

This public procurement record has 2 releases in its history.

Award

18 Feb 2025 at 11:00

Award Notice
Tender

26 Sep 2024 at 09:17

Tender Notice
Summary of the contracting process

Sandwell Metropolitan Borough Council (SMBC), a regional authority located in the West Midlands, has finalised an open tender for the provision of a STAR Call Monitoring and Care Planning System. The procurement falls under the goods industry category, specifically relating to document management software packages. SMBC employs over 4500 people and caters to the towns of West Bromwich, Oldbury, Tipton, Wednesbury, Smethwick, and Rowley Regis. The contract was awarded to OneTouch Telecare Ltd t/a OneTouch Health, with a total contract value of £99,760. The procurement process involved an open procedure, concluding with the contract award on 4th February 2025.

This tender presents excellent opportunities for businesses in the IT and software development sectors, particularly those specialising in document and scheduling management solutions. SMEs, like the awarded supplier OneTouch Telecare Ltd, are well-suited to compete, given the nature of the project and the competitive procurement method. Businesses focusing on IT software packages and those looking to expand their services in public healthcare monitoring are encouraged to explore such tender opportunities facilitated by SMBC for strategic growth and development.

How relevant is this notice?

Notice Information

Notice Title

Tender for STAR Call Monitoring and Care Planning

Notice Description

Sandwell Metropolitan Borough Council (the Council) is a unitary, metropolitan authority located in the West Midlands. SMBC is made of 6 towns (West Bromwich, Oldbury, Tipton, Wednesbury, Smethwick, Rowley Regis). SMBC employs over 4500 people. The Borough Council of Sandwell (the Council) wished to invite interested parties ("Tenderers") to participate in a Tender exercise to establish a single supplier for the provision of a STAR (Short Term Assessment and Reablement) Call monitoring and Care Planning System("the Invitation to Tender")

Lot Information

Lot 1

Please refer to the ITT documents. Additional information: Please note that this is a two year contract with the option to extend for a further 1 (one) plus 1 (one) years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04a2ff
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/005535-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48311000 - Document management software package

48311100 - Document management system

48332000 - Scheduling software package

48517000 - IT software package

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
£250,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£99,760 Under £100K

Notice Dates

Publication Date
18 Feb 20251 years ago
Submission Deadline
28 Oct 2024Expired
Future Notice Date
Not specified
Award Date
4 Feb 20251 years ago
Contract Period
10 Feb 2025 - 9 Feb 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Sandwell Metropolitan Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
OLDBURY
Postcode
B69 3DB
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
TLG37 Sandwell
Local Authority
Sandwell
Electoral Ward
Oldbury
Westminster Constituency
West Bromwich

Supplier Information

Number of Suppliers
1
Supplier Name

OneTouch Telecare Ltd t/a OneTouch Health

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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