Award

Housing Management System

CARTREFI CONWY CYFYNGEDIG

This public procurement record has 2 releases in its history.

Award

02 Dec 2024 at 12:59

Award

02 Oct 2024 at 16:01

Summary of the contracting process

Cartrefi Conwy, a registered social landlord based in Abergele, North Wales, has awarded a contract to Capita One Limited for the provision of a Housing Management System. This procurement falls under the category of IT services, specifically software packages and information systems. The contract, valued at £344,400 excluding VAT, is set for a period of three years. The award rationale is based on the Public Contracts Regulation 2015, allowing for a negotiated procedure without prior publication due to technical reasons that no other supplier can meet. The contract was signed on 25 July 2024, and the procurement process is now complete.

This procurement presents significant opportunities for businesses specialising in IT services and software, particularly those with expertise in housing management systems. Companies experienced in areas such as rent accounting, property maintenance, tenant access portals, and case management systems could find growth potential in similar contracts. The detailed nature and technical complexity of the services required by Cartrefi Conwy signal that businesses with comprehensive solutions tailored to specific hardware infrastructures will be well-suited to compete in such tenders. Partnering in such a project can lead to long-term engagements and the chance to align closely with public sector needs.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Housing Management System

Notice Description

This notice sets out that Cartrefi Conwy has awarded a contract to Capita One Limited for the provision of a Housing Management System. The contract is for a period of three years.

Lot Information

Lot 1

This notice sets out that Cartrefi Conwy has awarded a contract to Capita One Limited for the provision of a Housing Management System. The contract is for a period of three years and has a total value of 344,400 GBP excluding VAT. Cartrefi Conwy considers that the award of the contract is permitted under Regulation 32(2)(b)(ii) of the Public Contracts Regulation 2015 (the PCR). Regulation 32(2)(b)(ii) of the PCR allows contracting authorities to award a public contract by a negotiated procedure without prior publication on the grounds that no other supplier is available for technical reasons and where no reasonable substitute exists. Cartrefi Conwy considers that due to the complexity of and fundamental nature of the current service being provided by Capita One Limited the process to fully specify, scope, procure and mobilise an alternate provider will take up to three years. In particular the current system provides extensive services and features that cover areas such as Rent Accounting, property maintenance, tenant access portals, mobile working, repairs costing, resident involvement, property & person details, CRM & case management. These modules are relient on a specific set of hardware infrastructure that has been tailored to ensure best performance. Cartrefi Conwy has commenced the replacement process but it requires continued service for the period up to July 2027 to complete it. Given the aforementioned technical complexity, the incumbent is the only provider reasonably available to provide this service for the required period. In the alternative, Cartrefi Conwy considers that the award of the contract is permitted under Regulation 32(2)(c) of the PCR. Regulation 32(2)(c) permits the award of a public contract for reasons of extreme urgency brought about by events unforeseeable by the contracting authority, where the time limits for the open or restricted procedures or competitive procedures with negotiation cannot be complied with. Cartrefi Conwy was in the process of securing a permitted extension to its existing contract with the incumbent. However, a corporate reorganisation involving the incumbent, and outside of the control of Cartrefi Conwy, prevented this from being completed in good time before the expiry of the contract. Given the need to maintain this essential system for the duration of the re-procurement project a contract is required to be awarded urgently. The award of a contract pursuant to Regulation 32(2)(c) is therefore strictly necessary, for reasons of extreme urgency, to ensure business continuity for Cartrefi Conwy.

Procurement Information

Cartrefi Conwy considers that the award of the contract is permitted under Regulation 32(2)(b)(ii) of the Public Contracts Regulation 2015 (the PCR). Regulation 32(2)(b)(ii) of the PCR allows contracting authorities to award a public contract by a negotiated procedure without prior publication on the grounds that no other supplier is available for technical reasons and where no reasonable substitute exists. Cartrefi Conwy considers that due to the complexity of and fundamental nature of the current service being provided by Capita One Limited the process to fully specify, scope, procure and mobilise an alternate provider will take up to three years. In particular the current system provides extensive services and features that cover areas such as Rent Accounting, property maintenance, tenant access portals, mobile working, repairs costing, resident involvement, property & person details, CRM & case management. These modules are relient on a specific set of hardware infrastructure that has been tailored to ensure best performance.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04a52d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/038750-2024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£344,400 £100K-£500K

Notice Dates

Publication Date
2 Dec 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Jul 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CARTREFI CONWY CYFYNGEDIG
Contact Name
Stacey Faughnan
Contact Email
stacey.faughnan@cartreficonwy.org
Contact Phone
+44 3001240040

Buyer Location

Locality
ABERGELE
Postcode
LL22 8LJ
Post Town
Llandudno
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL33 Conwy and Denbighshire
Delivery Location
TLL13 Conwy and Denbighshire

Local Authority
Conwy
Electoral Ward
Pen-sarn Pentre Mawr
Westminster Constituency
Clwyd North

Supplier Information

Number of Suppliers
1
Supplier Name

CAPITA ONE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04a52d-2024-12-02T12:59:57Z",
    "date": "2024-12-02T12:59:57Z",
    "ocid": "ocds-h6vhtk-04a52d",
    "description": "(WA Ref:146445)",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-04a52d",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Housing Management System",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "mainProcurementCategory": "goods",
        "description": "This notice sets out that Cartrefi Conwy has awarded a contract to Capita One Limited for the provision of a Housing Management System. The contract is for a period of three years.",
        "lots": [
            {
                "id": "1",
                "description": "This notice sets out that Cartrefi Conwy has awarded a contract to Capita One Limited for the provision of a Housing Management System. The contract is for a period of three years and has a total value of 344,400 GBP excluding VAT. Cartrefi Conwy considers that the award of the contract is permitted under Regulation 32(2)(b)(ii) of the Public Contracts Regulation 2015 (the PCR). Regulation 32(2)(b)(ii) of the PCR allows contracting authorities to award a public contract by a negotiated procedure without prior publication on the grounds that no other supplier is available for technical reasons and where no reasonable substitute exists. Cartrefi Conwy considers that due to the complexity of and fundamental nature of the current service being provided by Capita One Limited the process to fully specify, scope, procure and mobilise an alternate provider will take up to three years. In particular the current system provides extensive services and features that cover areas such as Rent Accounting, property maintenance, tenant access portals, mobile working, repairs costing, resident involvement, property & person details, CRM & case management. These modules are relient on a specific set of hardware infrastructure that has been tailored to ensure best performance. Cartrefi Conwy has commenced the replacement process but it requires continued service for the period up to July 2027 to complete it. Given the aforementioned technical complexity, the incumbent is the only provider reasonably available to provide this service for the required period. In the alternative, Cartrefi Conwy considers that the award of the contract is permitted under Regulation 32(2)(c) of the PCR. Regulation 32(2)(c) permits the award of a public contract for reasons of extreme urgency brought about by events unforeseeable by the contracting authority, where the time limits for the open or restricted procedures or competitive procedures with negotiation cannot be complied with. Cartrefi Conwy was in the process of securing a permitted extension to its existing contract with the incumbent. However, a corporate reorganisation involving the incumbent, and outside of the control of Cartrefi Conwy, prevented this from being completed in good time before the expiry of the contract. Given the need to maintain this essential system for the duration of the re-procurement project a contract is required to be awarded urgently. The award of a contract pursuant to Regulation 32(2)(c) is therefore strictly necessary, for reasons of extreme urgency, to ensure business continuity for Cartrefi Conwy.",
                "hasOptions": false,
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Requirements",
                            "type": "quality",
                            "description": "60"
                        },
                        {
                            "name": "Whole Life Cycle",
                            "type": "cost",
                            "description": "40"
                        }
                    ]
                },
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48000000",
                        "description": "Software package and information systems"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKL13"
                    },
                    {
                        "region": "UKL13"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_TECHNICAL",
                "description": "The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons"
            }
        ],
        "procurementMethodRationale": "Cartrefi Conwy considers that the award of the contract is permitted under Regulation 32(2)(b)(ii) of the Public Contracts Regulation 2015 (the PCR). Regulation 32(2)(b)(ii) of the PCR allows contracting authorities to award a public contract by a negotiated procedure without prior publication on the grounds that no other supplier is available for technical reasons and where no reasonable substitute exists. Cartrefi Conwy considers that due to the complexity of and fundamental nature of the current service being provided by Capita One Limited the process to fully specify, scope, procure and mobilise an alternate provider will take up to three years. In particular the current system provides extensive services and features that cover areas such as Rent Accounting, property maintenance, tenant access portals, mobile working, repairs costing, resident involvement, property & person details, CRM & case management. These modules are relient on a specific set of hardware infrastructure that has been tailored to ensure best performance."
    },
    "awards": [
        {
            "id": "031603-2024-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-125765",
                    "name": "Capita One Limited"
                }
            ]
        },
        {
            "id": "038750-2024-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-125765",
                    "name": "Capita One Limited"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-31753",
            "name": "Cartrefi Conwy Cyfyngedig",
            "identifier": {
                "legalName": "Cartrefi Conwy Cyfyngedig"
            },
            "address": {
                "streetAddress": "Morfa Gele - Cae Eithin, North Wales Business Park",
                "locality": "Abergele",
                "region": "UK",
                "postalCode": "LL22 8LJ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Stacey Faughnan",
                "telephone": "+44 3001240040",
                "email": "stacey.faughnan@cartreficonwy.org"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.cartreficonwy.org",
                "buyerProfile": "https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA1206",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "description": "Registered Social Landlord"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "06",
                        "description": "Housing and community amenities"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-125765",
            "name": "Capita One Limited",
            "identifier": {
                "legalName": "Capita One Limited",
                "id": "15370298"
            },
            "address": {
                "streetAddress": "65 Gresham Street",
                "locality": "London",
                "region": "UKI",
                "postalCode": "EC2V 7NQ",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-111",
            "name": "High Court",
            "identifier": {
                "legalName": "High Court"
            },
            "address": {
                "streetAddress": "Royal Courts of Justice, The Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 2079477501"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-31753",
        "name": "Cartrefi Conwy Cyfyngedig"
    },
    "contracts": [
        {
            "id": "031603-2024-1",
            "awardID": "031603-2024-1",
            "status": "active",
            "value": {
                "amount": 344400,
                "currency": "GBP"
            },
            "dateSigned": "2024-07-25T00:00:00+01:00"
        },
        {
            "id": "038750-2024-1",
            "awardID": "038750-2024-1",
            "status": "active",
            "value": {
                "amount": 344400,
                "currency": "GBP"
            },
            "dateSigned": "2024-07-25T00:00:00+01:00"
        }
    ],
    "language": "en",
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            },
            {
                "id": "2",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "3",
                "measure": "foreignBidsFromEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "4",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 1
            },
            {
                "id": "5",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 0
            }
        ]
    }
}