Award

GSV2732 - Multimedia Guide

THE CORPORATE OFFICER OF THE HOUSE OF COMMONS AND THE CORPORATE OFFICER OF THE HOUSE OF LORDS (ACTING JOINTLY)

This public procurement record has 4 releases in its history.

Award

17 Mar 2025 at 10:52

Award

10 Mar 2025 at 16:40

Award

21 Jan 2025 at 12:42

Tender

07 Oct 2024 at 14:35

Summary of the contracting process

The Corporate Officer of the House of Commons and The Corporate Officer of the House of Lords have concluded a procurement process with reference GSV2732 for the provision of Multimedia Guides aimed at enhancing accessible tour experiences for both adult and family audiences. This procurement, classified under ‘Multimedia software development services’ (CPV 72212520), was conducted through an open procedure and is now at the award stage, with contracts signed on 17 January 2025. Located in London (UKI32), the project valued at £432,000 will involve multimedia scriptwriting, content creation, recording, user interface design, translations, and implementation of multimedia elements such as augmented reality (AR) and soundscapes, to be delivered across mobile phones and MMG devices.

This contract offers significant growth opportunities for businesses skilled in developing high-quality multimedia content and user-centric design. Companies specialising in multimedia software development, particularly those with expertise in creating immersive and interactive audio-visual experiences, will find this tender particularly suited to their capabilities. The inclusive and responsive nature of the project aligns well with innovative small and medium enterprises (SMEs) that can deliver professional-quality multimedia elements designed to adapt to a dynamic institutional environment.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

GSV2732 - Multimedia Guide

Notice Description

This tender is for the provision of Multimedia guides and services related to the maintenance, support, and development of multimedia content for accessible tour experiences. The service is to be provided for both adult and family audiences and must include multimedia scriptwriting, content creation, recording, user interface design, translations, and various multimedia elements, these could include but are not limited to augmented reality (AR), soundscapes, and interactive features. The content will be accessible on mobile phones, and Multimedia guide (MMG) devices.<br/><br/>The supplier will develop an immersive adult tour and a family-focused tour, with special emphasis on audio-first experiences, interactive multimedia elements, and responsive design to the changing environment of a working institution. Content should be of professional quality, with high quality sound and imagery.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04a66e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009596-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

72 - IT services: consulting, software development, Internet and support


CPV Codes

32322000 - Multimedia equipment

72212520 - Multimedia software development services

Notice Value(s)

Tender Value
£450,000 £100K-£500K
Lots Value
£450,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£882,000 £500K-£1M

Notice Dates

Publication Date
17 Mar 202511 months ago
Submission Deadline
6 Nov 2024Expired
Future Notice Date
Not specified
Award Date
17 Jan 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE CORPORATE OFFICER OF THE HOUSE OF COMMONS AND THE CORPORATE OFFICER OF THE HOUSE OF LORDS (ACTING JOINTLY)
Contact Name
Parliamentary Commercial Directorate
Contact Email
pcd@parliament.uk
Contact Phone
+44 2072198592

Buyer Location

Locality
LONDON
Postcode
SW1A 0AA
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI32 Westminster

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SMARTIFY HOLDINGS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04a66e-2025-03-17T10:52:00Z",
    "date": "2025-03-17T10:52:00Z",
    "ocid": "ocds-h6vhtk-04a66e",
    "initiationType": "tender",
    "tender": {
        "id": "GSV2732",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "GSV2732 - Multimedia Guide",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72212520",
            "description": "Multimedia software development services"
        },
        "mainProcurementCategory": "services",
        "description": "This tender is for the provision of Multimedia guides and services related to the maintenance, support, and development of multimedia content for accessible tour experiences. The service is to be provided for both adult and family audiences and must include multimedia scriptwriting, content creation, recording, user interface design, translations, and various multimedia elements, these could include but are not limited to augmented reality (AR), soundscapes, and interactive features. The content will be accessible on mobile phones, and Multimedia guide (MMG) devices.<br/><br/>The supplier will develop an immersive adult tour and a family-focused tour, with special emphasis on audio-first experiences, interactive multimedia elements, and responsive design to the changing environment of a working institution. Content should be of professional quality, with high quality sound and imagery.",
        "value": {
            "amount": 450000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "Open procedure",
                "value": {
                    "amount": 450000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "70"
                        },
                        {
                            "name": "Cost",
                            "type": "cost",
                            "description": "30"
                        }
                    ]
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "32322000",
                        "description": "Multimedia equipment"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI32"
                    },
                    {
                        "region": "UKI32"
                    },
                    {
                        "region": "UKI32"
                    },
                    {
                        "region": "UKI32"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "written"
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2024-11-06"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 180
            }
        },
        "awardPeriod": {
            "startDate": "2024-11-06T12:00:00Z"
        },
        "bidOpening": {
            "date": "2024-11-06T12:00:00Z"
        },
        "hasRecurrence": false
    },
    "parties": [
        {
            "id": "GB-FTS-120255",
            "name": "The Corporate Officer of the House of Commons and The Corporate Officer of the House of Lords (acting jointly)",
            "identifier": {
                "legalName": "The Corporate Officer of the House of Commons and The Corporate Officer of the House of Lords (acting jointly)",
                "id": "210715608"
            },
            "address": {
                "streetAddress": "Parliament Square",
                "locality": "LONDON",
                "region": "UKI32",
                "postalCode": "SW1A 0AA",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Parliamentary Commercial Directorate",
                "telephone": "+44 2072198592",
                "email": "pcd@parliament.uk",
                "url": "https://atamis-ukparliament.my.site.com/s/Welcome"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.parliament.uk/",
                "buyerProfile": "https://atamis-ukparliament.my.site.com/s/Welcome",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "MINISTRY",
                        "description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-1579",
            "name": "The High Court of Justice",
            "identifier": {
                "legalName": "The High Court of Justice"
            },
            "address": {
                "streetAddress": "The Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody",
                "mediationBody",
                "reviewContactPoint"
            ],
            "details": {
                "url": "http://judiciary.uk/highcourt"
            }
        },
        {
            "id": "GB-FTS-135671",
            "name": "Smartify Holdings Ltd",
            "identifier": {
                "legalName": "Smartify Holdings Ltd"
            },
            "address": {
                "streetAddress": "12 Frobisher Road, London",
                "locality": "London",
                "region": "UKI",
                "postalCode": "N8 0QS",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-38536",
            "name": "The High Court of England and Wales",
            "identifier": {
                "legalName": "The High Court of England and Wales"
            },
            "address": {
                "streetAddress": "The Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ],
            "details": {
                "url": "http://judiciary.uk/highcourt"
            }
        },
        {
            "id": "GB-FTS-140270",
            "name": "Smartify Holdings Ltd",
            "identifier": {
                "legalName": "Smartify Holdings Ltd",
                "id": "12051645"
            },
            "address": {
                "streetAddress": "12 Frobisher Road, London, N8 0QS",
                "locality": "London",
                "region": "UKI32",
                "postalCode": "N8 0QS",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-120255",
        "name": "The Corporate Officer of the House of Commons and The Corporate Officer of the House of Lords (acting jointly)"
    },
    "language": "en",
    "awards": [
        {
            "id": "002010-2025-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-135671",
                    "name": "Smartify Holdings Ltd"
                }
            ]
        },
        {
            "id": "008608-2025-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-140270",
                    "name": "Smartify Holdings Ltd"
                }
            ]
        },
        {
            "id": "009596-2025-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-140270",
                    "name": "Smartify Holdings Ltd"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "002010-2025-1",
            "awardID": "002010-2025-1",
            "status": "active",
            "value": {
                "amount": 450000,
                "currency": "GBP"
            },
            "dateSigned": "2025-01-20T00:00:00Z"
        },
        {
            "id": "008608-2025-1",
            "awardID": "008608-2025-1",
            "status": "active",
            "value": {
                "amount": 432000,
                "currency": "GBP"
            },
            "dateSigned": "2025-01-17T00:00:00Z"
        },
        {
            "id": "009596-2025-1",
            "awardID": "009596-2025-1",
            "status": "active",
            "value": {
                "amount": 432000,
                "currency": "GBP"
            },
            "dateSigned": "2025-01-17T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 5
            },
            {
                "id": "4",
                "measure": "bids",
                "relatedLot": "1",
                "value": 5
            },
            {
                "id": "5",
                "measure": "bids",
                "relatedLot": "1",
                "value": 5
            }
        ]
    }
}