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ESPH AB WDC Emergency Lifeline (ESPH655 JB)

Wealden District Council

This public procurement record has 2 releases in its history.

Award

08 Sep 2025 at 14:35

Award Notice
Tender

11 Oct 2024 at 13:35

Tender Notice
Summary of the contracting process

Wealden District Council has successfully awarded the contract for the "ESPH AB WDC Emergency Lifeline (ESPH655 JB)" procurement process to Careium UK Limited. The procurement falls under the services category, specifically targeting alarm-monitoring services, and is located in the UKJ22 region. This process followed an open procurement method and is presently in the award stage as of 8 September 2025, after the contract was signed on 31 March 2025. The contract is active with a value of £231,734 and covers various support services for Retirement Living Managers, telecare sensor monitoring, and out-of-hours services.

This procurement presents significant opportunities for businesses specialising in alarm-monitoring services, telecare, and emergency support services. Suitable competitors include those with expertise in welfare services for the elderly and telecommunication services, as the project encompasses telephone-answering and operator services. SMEs may have found challenges competing, as evidenced by the lack of SME bids; however, larger enterprises such as Careium UK Limited have successfully secured the contract. Businesses looking to expand in these areas should consider preparing for similar contracts in the future, leveraging their expertise and capacity to provide comprehensive service solutions.

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Notice Information

Notice Title

ESPH AB WDC Emergency Lifeline (ESPH655 JB)

Notice Description

Wealden District Council are seeking a suitably qualified and experienced Contractor to monitor of a range of Alarm Monitoring Service including associated Telecare sensors and supporting Retirement Living Managers who are on/off site. There is the provision of an Out of Hours repairs service monitoring for Council tenants on an exceptional/occasional basis and an Out of Hours emergency homelessness placement service.

Lot Information

Lot 1

Full information can be found at http://www.sesharedservices.org.uk/esourcing

Renewal: Three extensions possible of twelve months each

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04a818
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/054686-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services

CPV Codes

79510000 - Telephone-answering services

79511000 - Telephone operator services

79711000 - Alarm-monitoring services

85311100 - Welfare services for the elderly

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
£300,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£231,734 £100K-£500K

Notice Dates

Publication Date
8 Sep 202511 months ago
Submission Deadline
11 Nov 2024Expired
Future Notice Date
Not specified
Award Date
31 Mar 20251 years ago
Contract Period
1 Apr 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Wealden District Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HAILSHAM
Postcode
BN27 2AX
Postcode Area
Brighton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ22 East Sussex CC
Delivery Location
TLJ22 East Sussex CC
Local Authority
Wealden
Electoral Ward
Hailsham Central
Westminster Constituency
Sussex Weald

Supplier Information

Number of Suppliers
1
Supplier Name

Careium UK Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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