Award

Dynamic Support Register Keyworker Service

NHS MID AND SOUTH ESSEX INTEGRATED CARE BOARD

This public procurement record has 3 releases in its history.

Award

20 Jan 2025 at 10:20

TenderUpdate

16 Oct 2024 at 11:45

Tender

16 Oct 2024 at 11:23

Summary of the contracting process

The NHS Mid and South Essex Integrated Care Board (ICB), along with NHS Suffolk and North East Essex ICB and NHS Hertfordshire and West Essex ICB, has completed the procurement process for the "Dynamic Support Register Keyworker Service" under an open procedure. This contract starts on 1st April 2025 and runs until 31st March 2028, with a potential extension until 31st March 2030. The awarded supplier, HCRG Care Services Ltd, will provide non-clinical support services for children and young people with learning disabilities and/or autism within Southend, Essex, and Thurrock, UKH3 region. The contract's value over its initial term is £2,829,147, with an estimated value of £4,715,395 including potential extensions. The procurement process has now moved to the Award stage, and the contract has a total duration of 36 months.

This tender presents significant opportunities for businesses within the health and social care sector, particularly those experienced in providing support services for children and young people with special needs. Companies with strong capabilities in community health services, educational and medical software packages, and miscellaneous health services would be well-suited to compete. The contract involves working across a comprehensive partnership structure with multiple stakeholders, including local authorities and NHS bodies. The awarded contract also has provisions for potential service expansions, offering businesses the chance to grow and adapt their services based on performance and outcome evaluations, opening avenues for long-term business growth and sustainability.

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Notice Title

Dynamic Support Register Keyworker Service

Notice Description

Hereafter all references to the Authority incorporates: NHS Mid and South Essex Integrated Care Board (ICB), NHS Suffolk and North East Essex ICB and NHS Hertfordshire and West Essex ICB. The Authority has awarded a contract for the Provision of a Pan Essex Dynamic Support Register Keyworker (non-clinical) Service (the Service) to HCRG Care Services Ltd, using an open procedure under the Public Contract Regulations 2015. The Contract will be for a term of 36 months from 1st April 2025 until 31st March 2028. The Authority provided for a potential extension of up to 24 months until 31st March 2030 to future proof this contract, but this is in no way guaranteed, and activation of such extension will be at the sole discretion of the Authority based on fundamental principles laid out in the Tender Documents, as well as the performance of the provider and results of any service evaluations undertaken. The Contract to be entered into by the Authority and the HCRG Care Services Ltd will be based on the NHS Terms and Conditions for the Provision of Services 2024/25 (version dated August 2022) and all subsequent variations thereof. The aggregate value of the contract over the term (including extensions) as advertised in Find a Tender Service is PS4,715,395 excluding VAT. The Contract Value for the three-year term, which acted as an affordability envelope for the purposes of bidding, is PS2,829,147.

Lot Information

Lot 1

The Authority undertook an open tender to identify a suitably qualified and experienced and technically and professionally capable provider to deliver the Service for Children & Young People (CYP) with learning disabilities and/or autism (LD/A) up to the age of 25, within Southend, Essex & Thurrock (SET). Locally, SET have too many CYP with LD/A admitted to Tier 4 hospital settings according to national targets. Embedding the DSR Keyworker Service aims to reduce these admissions for those up to the age of 25 where avoidable and help to maintain and support the CYP's placement within the community. The Authority has appointed a single Preferred Bidder to manage all aspects of the Service. As such, a Lotting Strategy was deemed inappropriate and not used, as it risked creation of unnecessary fragmentation and complexity. Accordingly, the service has been offered as a single contract awarded to a single Preferred Bidder (HCRG Care Services Ltd). The team that facilitated this procurement was the LD/Autism Health Equalities Team (LD/A HET), hosted by Essex County Council, which works across the Transforming Care Partnership between the three Integrated Care Boards (ICB), which are named as Contracting Authorities in the Contract Notice, and the three Local Authorities. These are Essex County Council (ECC), Southend-on-Sea Unitary Authority and Thurrock Unitary Authority. The programme is delivered by all partners within the TCP, but the Service Development Funding (SDF) for this Service comes from NHSE directly to the ICB's. The partnership and funding flows are thereafter governed / mechanised under a Section 75 Agreement between partners, meaning the funding sits within ECC budgets purely as it hosts the LD/A HET team, to enable the team to deliver the programme of work. The Authority took the decision to name the ICBs in the Contract Notice as the Commissioners, as the proposed Contract will be managed by ICB Contract Manager(s) and Commissioners. However, the successful bidder is required to invoice ECC to enable the necessary payment mechanisms to be implemented because of where the funding is sitting/managed. The Local Authorities are not proposed to be party to the Contract.

Options: The Authority is providing for a potential extension of up to 24 months until 31st March 2030 to future proof this contract, but this is in no way guaranteed, and activation of such extension will be at the sole discretion of the Authority based on fundamental principles laid out in the Tender Documents, as well as the performance of the provider and results of any service evaluations undertaken.

Renewal: There is an option to extend for a further 24 months until 31/03/2030.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04acbe
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/001821-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

85 - Health and social work services


CPV Codes

48180000 - Medical software package

48190000 - Educational software package

85000000 - Health and social work services

85140000 - Miscellaneous health services

85323000 - Community health services

Notice Value(s)

Tender Value
£4,715,395 £1M-£10M
Lots Value
£4,526,780 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jan 20251 years ago
Submission Deadline
18 Nov 2024Expired
Future Notice Date
Not specified
Award Date
6 Jan 20251 years ago
Contract Period
31 Mar 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS MID AND SOUTH ESSEX INTEGRATED CARE BOARD
Additional Buyers

NHS HERTS AND WEST ESSEX INTEGRATED CARE BOARD

NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD

Contact Name
Amy Wilson, Amy Jayne Alexandra Wilson, Amy Wilson
Contact Email
amy.wilson@attain.co.uk
Contact Phone
Not specified

Buyer Location

Locality
BASILDON
Postcode
SS14 3HG
Post Town
Southend-on-Sea
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH37 Essex Thames Gateway
Delivery Location
TLH3 Essex

Local Authority
Basildon
Electoral Ward
Fryerns
Westminster Constituency
Basildon and Billericay

Supplier Information

Number of Suppliers
1
Supplier Name

HCRG CARE SERVICES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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