Award

Creation of new website

FARNHAM TOWN COUNCIL

This public procurement record has 2 releases in its history.

Award

09 Jan 2025 at 10:26

Tender

23 Oct 2024 at 12:07

Summary of the contracting process

Farnham Town Council is initiating a tender for the creation of a new, user-friendly, and mobile-first website under the industry category of Internet services (CPV 72400000). The procurement process is at the active tender stage, with a contract value estimated at £20,000. This project has a submission deadline of 11 November 2024, with the contract anticipated to start on 6 January 2025 and end by 31 August 2025. The new website aims to improve accessibility, user experience, self-service capabilities, and SEO, among several key objectives outlined by the council. The open procedure is being utilized for procuring these services, with submissions processed in written form and evaluations to follow immediately after the submission deadline.

This tender presents significant opportunities for businesses experienced in web development and internet services, particularly those capable of delivering a mobile-first, SEO-optimised website with an accessible and easy-to-use content management system. Businesses specialising in creating intuitive navigation and advanced search functionalities will find this opportunity well-suited to their capabilities. Additionally, participation in this tender offers the potential for enhancing the visibility and reputation of a business by associating with a public sector project focused on community engagement and public service improvement.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Creation of new website

Notice Description

Farnham Town Council's website has many users and a great deal of content. The information architecture will be key to the success of this project as we want people to find the information they came for quickly and easily, and ideally, to find something new and of interest along the way. Key objectives include: * The website experience should be improved to make it more accessible for all. * Deliver an effective self-service website for Farnham Town Council activities and to signpost users to other councils and service providers in the most useful and easy way possible. * With 70% of users accessing the website via a mobile device, the site should be designed to be mobile first. * The navigation needs to be improved with a first-class search facility on the site so that users can find information quickly and efficiently. * Allow Farnham Town Council to push its latest news and information. * The design should appeal to a wider age group and ensure it is future-proof and remains technically relevant. * By delivering a site that satisfies people's need to find information about the town, there is an opportunity to promote and encourage greater engagement in council business. * Increase website traffic to events during the first year of launch. * As easy to use content management system. * Maintain and improve SEO so the site ranks high for agreed key words.

Lot Information

Lot 1

Farnham Town Council's website has many users and a great deal of content. The information architecture will be key to the success of this project as we want people to find the information they came for quickly and easily, and ideally, to find something new and of interest along the way. Key objectives include: * The website experience should be improved to make it more accessible for all. * Deliver an effective self-service website for Farnham Town Council activities and to signpost users to other councils and service providers in the most useful and easy way possible. * With 70% of users accessing the website via a mobile device, the site should be designed to be mobile first. * The navigation needs to be improved with a first-class search facility on the site so that users can find information quickly and efficiently. * Allow Farnham Town Council to push its latest news and information. * The design should appeal to a wider age group and ensure it is future-proof and remains technically relevant. * By delivering a site that satisfies people's need to find information about the town, there is an opportunity to promote and encourage greater engagement in council business. * Increase website traffic to events during the first year of launch. * As easy to use content management system. * Maintain and improve SEO so the site ranks high for agreed key words. Scope of work 3.1 Problems/challenges for which Farnham Town Council is seeking a solution * Content which is not being discovered / seen by the end user. * Content is 'buried' and it takes too many clicks to get to. * Out of date content - not easy to manage time sensitive content. No scheduling facility to ensure content is regularly checked. * Annual review of directory of Farnham services is very resource intensive. Need a more efficient and quicker way of requesting that organisations check their content and for the entry to be removed if there is no response. * Removal of old events and images from the Events calendar so that only the most recent appear on Google search. * Site does not automatically refresh so people do not always see the latest content. * As a one-stop shop for all things Farnham, much of the content will signpost users to third party sites. A solution is needed for ensuring this is efficient and effective. * Images do not automatically resize to fit frame. * Difficult to cross reference content without recreating pages. For example, open spaces belong under council services but should also be seen under places to visit. 3.2 Pages and features required Home page * Quick links to popular services * Latest news * Events - what's on today and coming up Council services * Detailed info about services * Online forms and applications * A to Z of services * Options for donations / payment (Mayor's charity / event tickets / sponsor / stallholders) Egovernment and transparency * Agendas, minutes and reports via modern.gov * Financial info, policies etc via modern.gov * Who's who at the council Community engagement * Events calendar with filters for different types of events * Directory of Farnham services with filters to find specific types of business or organisations such as those that support young people * Detailed consultations, surveys or informal polls to gather public opinion * Feedback button * 'Report It' facility for matters needing attention. To be linked to appropriate organisations (eg Surrey County Council for pot holes, Waverley Borough Council for refuse collection). News and updates * Regularly updated news section * Breaking news feature * Community news * Social media feed * Traffic camera feed showing East Street, South Street, West Street, Castle Steet and Longbridge. * Enewsletters and other service specific council newsletters Tourism and attractions * Information on local attractions, places to visit, parks etc * Annual events * Accommodation (business directory) * Downloadable guides and leaflets 3.3 Functional requirements * Content Management System (CMS) for easy updates * To be built for mobile first * Search functionality * Good on page SEO * Link to social media platforms * Display information stored on modern.gov * Display traffic camera feeds * Video * For each page to include a 'Last updated...' stamp which is automatically populated when the page is updated * A pop-up screen which can be turned on in an emergency * An 'other content you may be interested in' feature * A way for Farnham Town Council to push/feature content it wishes to highlight * Transfer of all existing 'friendly urls' * Any old pages should redirect to relevant new pages using 301 redirects * All functions on existing website * A backend system which provides a manageable content and media library so that images, articles and other assets can easily be found and re-used * Google Analytics 4 and a dashboard so the council can easily track and measure agreed KPIs. 3.4 Technical requirements * Ability to allocate various levels of admin rights to staff * Webmaster to be able to edit any content that is visible to the user * Hosting on a reliable, UK based server with regular backups and minimal down time should there be any problems or a cyber attack * Compliant with latest accessibility and cyber security standards * Compatibility with major browsers (Chrome, Firefox, Safari, Edge) * Compliance with GDPR and other relevant regulations * Security measures, including SSL certificate * The current domain name is to be used * A digital copy of the old website for storage at Surrey History Centre. two.2.5) Award criteriaII.2.5) Award criteria Price is not the only award criterion and all criteria are stated only in the procurement documents

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04b080
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/000618-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72400000 - Internet services

72420000 - Internet development services

Notice Value(s)

Tender Value
£20,000 Under £100K
Lots Value
£20,000 Under £100K
Awards Value
Not specified
Contracts Value
£19,428 Under £100K

Notice Dates

Publication Date
9 Jan 20251 years ago
Submission Deadline
11 Nov 2024Expired
Future Notice Date
Not specified
Award Date
8 Jan 20251 years ago
Contract Period
6 Jan 2025 - 31 Aug 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
FARNHAM TOWN COUNCIL
Contact Name
Iain McCready
Contact Email
projects@farnham.gov.uk
Contact Phone
+44 1252712667

Buyer Location

Locality
FARNHAM
Postcode
GU9 7RN
Post Town
Guildford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
Not specified

Local Authority
Waverley
Electoral Ward
Farnham Castle
Westminster Constituency
Farnham and Bordon

Supplier Information

Number of Suppliers
1
Supplier Name

SAVAGE & GREY

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04b080-2025-01-09T10:26:28Z",
    "date": "2025-01-09T10:26:28Z",
    "ocid": "ocds-h6vhtk-04b080",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-04b080",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Creation of new website",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72400000",
            "description": "Internet services"
        },
        "mainProcurementCategory": "services",
        "description": "Farnham Town Council's website has many users and a great deal of content. The information architecture will be key to the success of this project as we want people to find the information they came for quickly and easily, and ideally, to find something new and of interest along the way. Key objectives include: * The website experience should be improved to make it more accessible for all. * Deliver an effective self-service website for Farnham Town Council activities and to signpost users to other councils and service providers in the most useful and easy way possible. * With 70% of users accessing the website via a mobile device, the site should be designed to be mobile first. * The navigation needs to be improved with a first-class search facility on the site so that users can find information quickly and efficiently. * Allow Farnham Town Council to push its latest news and information. * The design should appeal to a wider age group and ensure it is future-proof and remains technically relevant. * By delivering a site that satisfies people's need to find information about the town, there is an opportunity to promote and encourage greater engagement in council business. * Increase website traffic to events during the first year of launch. * As easy to use content management system. * Maintain and improve SEO so the site ranks high for agreed key words.",
        "value": {
            "amount": 20000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "Farnham Town Council's website has many users and a great deal of content. The information architecture will be key to the success of this project as we want people to find the information they came for quickly and easily, and ideally, to find something new and of interest along the way. Key objectives include: * The website experience should be improved to make it more accessible for all. * Deliver an effective self-service website for Farnham Town Council activities and to signpost users to other councils and service providers in the most useful and easy way possible. * With 70% of users accessing the website via a mobile device, the site should be designed to be mobile first. * The navigation needs to be improved with a first-class search facility on the site so that users can find information quickly and efficiently. * Allow Farnham Town Council to push its latest news and information. * The design should appeal to a wider age group and ensure it is future-proof and remains technically relevant. * By delivering a site that satisfies people's need to find information about the town, there is an opportunity to promote and encourage greater engagement in council business. * Increase website traffic to events during the first year of launch. * As easy to use content management system. * Maintain and improve SEO so the site ranks high for agreed key words. Scope of work 3.1 Problems/challenges for which Farnham Town Council is seeking a solution * Content which is not being discovered / seen by the end user. * Content is 'buried' and it takes too many clicks to get to. * Out of date content - not easy to manage time sensitive content. No scheduling facility to ensure content is regularly checked. * Annual review of directory of Farnham services is very resource intensive. Need a more efficient and quicker way of requesting that organisations check their content and for the entry to be removed if there is no response. * Removal of old events and images from the Events calendar so that only the most recent appear on Google search. * Site does not automatically refresh so people do not always see the latest content. * As a one-stop shop for all things Farnham, much of the content will signpost users to third party sites. A solution is needed for ensuring this is efficient and effective. * Images do not automatically resize to fit frame. * Difficult to cross reference content without recreating pages. For example, open spaces belong under council services but should also be seen under places to visit. 3.2 Pages and features required Home page * Quick links to popular services * Latest news * Events - what's on today and coming up Council services * Detailed info about services * Online forms and applications * A to Z of services * Options for donations / payment (Mayor's charity / event tickets / sponsor / stallholders) Egovernment and transparency * Agendas, minutes and reports via modern.gov * Financial info, policies etc via modern.gov * Who's who at the council Community engagement * Events calendar with filters for different types of events * Directory of Farnham services with filters to find specific types of business or organisations such as those that support young people * Detailed consultations, surveys or informal polls to gather public opinion * Feedback button * 'Report It' facility for matters needing attention. To be linked to appropriate organisations (eg Surrey County Council for pot holes, Waverley Borough Council for refuse collection). News and updates * Regularly updated news section * Breaking news feature * Community news * Social media feed * Traffic camera feed showing East Street, South Street, West Street, Castle Steet and Longbridge. * Enewsletters and other service specific council newsletters Tourism and attractions * Information on local attractions, places to visit, parks etc * Annual events * Accommodation (business directory) * Downloadable guides and leaflets 3.3 Functional requirements * Content Management System (CMS) for easy updates * To be built for mobile first * Search functionality * Good on page SEO * Link to social media platforms * Display information stored on modern.gov * Display traffic camera feeds * Video * For each page to include a 'Last updated...' stamp which is automatically populated when the page is updated * A pop-up screen which can be turned on in an emergency * An 'other content you may be interested in' feature * A way for Farnham Town Council to push/feature content it wishes to highlight * Transfer of all existing 'friendly urls' * Any old pages should redirect to relevant new pages using 301 redirects * All functions on existing website * A backend system which provides a manageable content and media library so that images, articles and other assets can easily be found and re-used * Google Analytics 4 and a dashboard so the council can easily track and measure agreed KPIs. 3.4 Technical requirements * Ability to allocate various levels of admin rights to staff * Webmaster to be able to edit any content that is visible to the user * Hosting on a reliable, UK based server with regular backups and minimal down time should there be any problems or a cyber attack * Compliant with latest accessibility and cyber security standards * Compatibility with major browsers (Chrome, Firefox, Safari, Edge) * Compliance with GDPR and other relevant regulations * Security measures, including SSL certificate * The current domain name is to be used * A digital copy of the old website for storage at Surrey History Centre. two.2.5) Award criteriaII.2.5) Award criteria Price is not the only award criterion and all criteria are stated only in the procurement documents",
                "value": {
                    "amount": 20000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "startDate": "2025-01-06T00:00:00Z",
                    "endDate": "2025-08-31T23:59:59+01:00"
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "allowed"
                },
                "hasOptions": false,
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price"
                        }
                    ]
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72420000",
                        "description": "Internet development services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    },
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "written"
        ],
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2024-11-11T12:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "awardPeriod": {
            "startDate": "2024-11-11T16:00:00Z"
        },
        "bidOpening": {
            "date": "2024-11-11T16:00:00Z",
            "description": "Applicants should send one copy of their proposal to Iain McCready, Business and Facilities Manager by 12 noon on 11 November 2024. The proposal should demonstrate that you have read and understood the requirements and answered all questions. Tenders should be posted to Farnham Town Council, Town Hall, South Street, Farnham, Surrey, GU9 7RN. Envelopes should be marked 'Website Tender. Not to be opened until 11 November'. Shortlisted suppliers will be contacted within a fortnight, with interviews likely to take place w/c 25 November. It is likely the contract will start the week commencing 6 January 2025. The successful applicant will be notified by email and telephone, and unsuccessful applicants will be notified by email thereafter. Any questions regarding this tender should be directed by email to iain.mccready@farnham.gov.uk. Any questions received will be circulated to all submitting companies to ensure fairness."
        },
        "hasRecurrence": false,
        "coveredBy": [
            "GPA"
        ]
    },
    "parties": [
        {
            "id": "GB-FTS-127989",
            "name": "Farnham Town Council",
            "identifier": {
                "legalName": "Farnham Town Council",
                "noIdentifierRationale": "notOnAnyRegister"
            },
            "address": {
                "streetAddress": "Council Offices, South St,",
                "locality": "Farnham",
                "region": "UKJ25",
                "postalCode": "GU97RN",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Iain McCready",
                "telephone": "+44 1252712667",
                "email": "projects@farnham.gov.uk",
                "url": "https://www.farnham.gov.uk/wp-content/uploads/2024/10/Website-brief.pdf"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.farnham.gov.uk/",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AGENCY",
                        "description": "Regional or local agency/office"
                    },
                    {
                        "scheme": "COFOG",
                        "description": "Local Authority"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-127990",
            "name": "Iain McCready",
            "identifier": {
                "legalName": "Iain McCready"
            },
            "address": {
                "streetAddress": "Farnham Town Council, Council Offices, South Street",
                "locality": "Farnham",
                "postalCode": "gu9 7rn",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1252712667",
                "email": "iain.mccready@farnham.gov.uk"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-COH-04015526",
            "name": "Savage & Grey",
            "identifier": {
                "legalName": "Savage & Grey",
                "id": "04015526",
                "scheme": "GB-COH"
            },
            "address": {
                "locality": "Cowbridge",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "GB-FTS-134486",
            "name": "Farnham Town Council",
            "identifier": {
                "legalName": "Farnham Town Council"
            },
            "address": {
                "locality": "Farnham",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-127989",
        "name": "Farnham Town Council"
    },
    "language": "en",
    "awards": [
        {
            "id": "000618-2025-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-COH-04015526",
                    "name": "Savage & Grey"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "000618-2025-1",
            "awardID": "000618-2025-1",
            "status": "active",
            "value": {
                "amount": 19428,
                "currency": "GBP"
            },
            "dateSigned": "2025-01-08T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 22
            }
        ]
    }
}