Award

All Wales eRostering Solution

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

This public procurement record has 2 releases in its history.

Award

31 Jul 2025 at 08:00

Tender

29 Oct 2024 at 15:29

Summary of the contracting process

The NHS Wales Shared Services Partnership, hosted by Velindre University NHS Trust, has progressed through the procurement process for the All Wales eRostering Solution. This contract pertains to the industry category of Software package and information systems. As of 31st July 2025, the contract has been awarded to Allocate Software Limited and signed on 29th July 2025, marking the completion stage of the procurement process. The contract, which has a value of £16,658,983 GBP, involved an open procurement method and is set to cover services throughout Wales, UK. The primary aim is to integrate a unified rostering platform across all Health Boards and Trusts within NHS Wales, with provisions for additional staffing groups as required by individual organisations.

This tender represents a significant opportunity for software providers specialising in workforce management systems, particularly those capable of offering sophisticated and scalable e-rostering solutions. Businesses with expertise in electronic data submission and integrated reporting systems stand to gain substantial growth potential by participating in such large-scale public health projects. The project specifically focuses on optimising staffing resources, reducing agency costs, and enhancing patient care, thus appealing to innovative companies capable of delivering high-quality, cost-effective solutions. With the contract accommodating options for additional staffing integration, there remains an ongoing opportunity for businesses to contribute to the evolving needs of NHS Wales.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

All Wales eRostering Solution

Notice Description

NHS Wales Shared Services Partnership (NWSSP) manages an all-Wales Rostering contract, which has been in place since 2021 and was due to expire on the 31st January 2026. The current solution is utilised by all Health Boards, Trusts and organisations within NHS Wales and the future solution will do the same. The new agreement will commence upon expiry of the current contract.

Lot Information

Lot 1

One e-rostering platform will enable NHS Wales to harmonise its rostering principles for substantive staff and temporary workforce. It will facilitate better use of the temporary workforce across NHS Wales organisations with the aim to reduce premium agency costs and provide safe patient care more cost effectively. The procurement of the rostering system will also provide improved reporting on acuity levels across NHS Wales and ensure Health Boards and Trusts meet their legislative duties in relation to the Nurse Staffing Levels (Wales) Act 2016. The scope of this project will include every Health Board and Trust across NHS Wales. The system has the ability to roster all staffing groups including Nursing, Medical and Dental, Allied Health Professionals, Ancillary and Administrative staff.

Options: As set out in the tender documentation, the awarded contract will allow for the provision of additional staffing groups to be incorporated into the contract if/when required by each individual organisation party to the contract at their own discretion and in accordance with the awarded supplier's tender submission.

Renewal: Two additional, individual extension periods of 24 months each.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04b24a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/044551-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£16,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£16,658,983 £10M-£100M

Notice Dates

Publication Date
31 Jul 20256 months ago
Submission Deadline
28 Nov 2024Expired
Future Notice Date
Not specified
Award Date
28 Jul 20256 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Contact Name
Not specified
Contact Email
michael.veasey@wales.nhs.uk
Contact Phone
+44 1443848585

Buyer Location

Locality
CARDIFF
Postcode
CF15 7QZ
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLL Wales

Local Authority
Rhondda Cynon Taf
Electoral Ward
Taff's Well
Westminster Constituency
Cardiff North

Supplier Information

Number of Suppliers
1
Supplier Name

ALLOCATE SOFTWARE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04b24a-2025-07-31T09:00:20+01:00",
    "date": "2025-07-31T09:00:20+01:00",
    "ocid": "ocds-h6vhtk-04b24a",
    "description": "(WA Ref:154071)",
    "initiationType": "tender",
    "tender": {
        "id": "NSICTOE-MIN-NWSSP-DWS-57068",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "All Wales eRostering Solution",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "mainProcurementCategory": "goods",
        "description": "NHS Wales Shared Services Partnership (NWSSP) manages an all-Wales Rostering contract, which has been in place since 2021 and was due to expire on the 31st January 2026. The current solution is utilised by all Health Boards, Trusts and organisations within NHS Wales and the future solution will do the same. The new agreement will commence upon expiry of the current contract.",
        "value": {
            "amount": 16000000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "One e-rostering platform will enable NHS Wales to harmonise its rostering principles for substantive staff and temporary workforce. It will facilitate better use of the temporary workforce across NHS Wales organisations with the aim to reduce premium agency costs and provide safe patient care more cost effectively. The procurement of the rostering system will also provide improved reporting on acuity levels across NHS Wales and ensure Health Boards and Trusts meet their legislative duties in relation to the Nurse Staffing Levels (Wales) Act 2016. The scope of this project will include every Health Board and Trust across NHS Wales. The system has the ability to roster all staffing groups including Nursing, Medical and Dental, Allied Health Professionals, Ancillary and Administrative staff.",
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Two additional, individual extension periods of 24 months each."
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": true,
                "options": {
                    "description": "As set out in the tender documentation, the awarded contract will allow for the provision of additional staffing groups to be incorporated into the contract if/when required by each individual organisation party to the contract at their own discretion and in accordance with the awarded supplier's tender submission."
                },
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "40"
                        },
                        {
                            "type": "price",
                            "description": "60"
                        }
                    ]
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKL"
                    },
                    {
                        "region": "UKL"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://etenderwales.bravosolution.co.uk/web/login.shtml",
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "contractTerms": {
            "performanceTerms": "As stated within the tender documents.",
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2024-11-28T12:00:00Z"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 180
            }
        },
        "awardPeriod": {
            "startDate": "2024-11-28T12:00:00Z"
        },
        "bidOpening": {
            "date": "2024-11-28T12:00:00Z"
        },
        "hasRecurrence": false
    },
    "parties": [
        {
            "id": "GB-FTS-109",
            "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)",
            "identifier": {
                "legalName": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)"
            },
            "address": {
                "streetAddress": "4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw",
                "locality": "Cardiff",
                "region": "UK",
                "postalCode": "CF15 7QZ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 1443848585",
                "email": "Michael.Veasey@wales.nhs.uk",
                "url": "https://etenderwales.bravosolution.co.uk/web/login.shtml"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "url": "http://nwssp.nhs.wales/ourservices/procurement-services/",
                "buyerProfile": "https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-111",
            "name": "High Court",
            "identifier": {
                "legalName": "High Court"
            },
            "address": {
                "streetAddress": "Royal Courts of Justice, The Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 2079477501"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-156322",
            "name": "ALLOCATE SOFTWARE LIMITED",
            "identifier": {
                "legalName": "ALLOCATE SOFTWARE LIMITED"
            },
            "address": {
                "streetAddress": "2nd Floor 1 Church Road",
                "locality": "Richmond",
                "region": "UK",
                "postalCode": "TW92QE",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-109",
        "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)"
    },
    "language": "en",
    "awards": [
        {
            "id": "044551-2025-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-156322",
                    "name": "ALLOCATE SOFTWARE LIMITED"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "044551-2025-1",
            "awardID": "044551-2025-1",
            "status": "active",
            "value": {
                "amount": 16658983,
                "currency": "GBP"
            },
            "dateSigned": "2025-07-29T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 5
            },
            {
                "id": "2",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 3
            },
            {
                "id": "3",
                "measure": "foreignBidsFromEU",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "4",
                "measure": "foreignBidsFromNonEU",
                "relatedLot": "1",
                "value": 5
            },
            {
                "id": "5",
                "measure": "electronicBids",
                "relatedLot": "1",
                "value": 5
            }
        ]
    }
}