Award

The Smoke Free Digital Service

SUFFOLK COUNTY COUNCIL

This public procurement record has 2 releases in its history.

Award

12 Nov 2024 at 12:03

Award

01 Nov 2024 at 11:28

Summary of the contracting process

Suffolk County Council has concluded the procurement process to award a contract for "The Smoke Free Digital Service" under a limited award procedure without prior publication of a call for competition. This contract, classified under the industry category of software packages and information systems (CPV code: 48000000), will serve the region of UKH14. The procurement, which has been awarded directly to 23 Limited trading as Smoke Free, was facilitated due to the absence of suitable alternative providers. The contract, valued at £189,960, was signed on 1st November 2024. The procurement process was completed in the Award stage, and Suffolk County Council has incorporated a mandatory 10-day standstill period for any appeals or queries.

The procurement of The Smoke Free Digital Service by Suffolk County Council presents significant growth opportunities, particularly for businesses specialising in healthcare technologies and digital health solutions. This contract offers immense potential for companies that can deliver comprehensive support to users via digital platforms. Given the unique requirements of this tender—such as delivering a flexible stop smoking service that offers 24/7 support—a business with robust capabilities in providing continuous digital health services and expert behavioural support would be especially well-suited. SMEs in the digital health sector, particularly those with expertise in telehealth and mobile health applications, stand to benefit substantially from engaging in similar future tenders.

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Notice Title

The Smoke Free Digital Service

Notice Description

The Smoke Free Digital Service provides a comprehensive, flexible stop smoking service that people can attend at a time that suits them, day or night, without the need for a fixed appointment. This has been shown to be beneficial for various target groups with busy lives, such as shift workers, carers, and pregnant women, who often find attending appointments a struggle. Other users, including those with mental health issues, can find the anonymity beneficial. Such users often prefer to take control of how and when they access services. The Smoke Free app benefits from a comprehensive range of support, including unlimited 24/7 access to NCSCT (National Centre for Smoking Cessation and Training) trained Tobacco Dependency Advisors (TDAs), swift delivery of stop smoking aids, a community group offering peer support, plus many other behavioural tools on the app. Smoke Free Digital support aligns with the NCSCT Standard Treatment Programme and adheres to NICE guidance for behavioural support and pharmacotherapy procedures. Smoke Free app is the only app that offers live advisor support 24/7. The London Tobacco Alliance recently verified that the Smoke Free app is the only app in the UK and worldwide offering this level of support. There is clear evidence that combining stop smoking aids with expert support from local stop smoking services makes someone 3 times more likely to stop smoking successfully. Our research has concluded that there are no other suitable providers in this field, therefore, the Council intends to award a contract directly to Smoke Free for this service.

Lot Information

Lot 1

As detailed at section II.1.4) Short description

Options: The estimated total contract value shown here is exclusive of VAT, but includes the optional one-year extension.

Procurement Information

The Council is content that PCR 2015 Regulation 32(2)(b)(ii) can be complied with in awarding a contract to 23 Limited trading as Smoke Free because: The works, supplies or services can be supplied only by a particular economic operator (competition is absent for technical reasons) Suffolk County Council has determined that competition is absent due to the lack of suitable providers. The Smoke Free app delivers the NCSCT Standard Treatment Programme and supplies first choice stop smoking aids, both of which are given an 'A' rating for evidence. This is the only app available that offers live advisor support 24/7. Whilst the Council is confident that its analysis of these circumstances is correct, it remains committed to meeting its public procurement obligations and, in particular, commitments to transparency and equal treatment. If you have any queries concerning this notice, please contact us via michelle.youngs@suffolk.gov.uk in the first instance.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04b335
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/036550-2024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£189,960 £100K-£500K

Notice Dates

Publication Date
12 Nov 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Nov 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SUFFOLK COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
IPSWICH
Postcode
IP1 2BX
Post Town
Ipswich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH62 Ipswich
Delivery Location
TLH14 Suffolk CC

Local Authority
Ipswich
Electoral Ward
Gipping
Westminster Constituency
Ipswich

Supplier Information

Number of Suppliers
1
Supplier Name

23 LIMITED TRADING AS SMOKE FREE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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