Tender

Ground/on-board services for Eurostar Trains and Lounges

EUROSTAR GROUP

This public procurement record has 1 release in its history.

Tender

06 Nov 2024 at 18:04

Summary of the contracting process

The Eurostar Group has initiated a procurement process to award contracts for onboard and ground services. The procurement is governed by Belgian law under the Utilities Directive 2014/25/EU, incorporating elements from the Government Procurement Agreement. The procurement is divided into two lots: Lot 1 for food and beverage services onboard and Lot 2 for hospitality and catering services in Eurostar lounges. This tender notice, published on 5 November 2024, presents an opportunity for suppliers to participate through a negotiated procedure with prior call for competition. The key dates include the invitation to tender in late January 2025, site visits in mid-February 2025, an award period in March 2026, and the commencement of the new contract in October 2026. Interested suppliers must submit their completed applications and required documents via the designated eProcurement platform by 5 December 2024.

This tender offers substantial growth opportunities for businesses specialising in catering, hospitality, and customer services. Companies with expertise in meal preparation and catering services that can provide high-quality food and beverage offerings, both onboard and in lounges, stand to benefit greatly. Additionally, suppliers capable of delivering comprehensive hospitality services will find this contract appealing. Given the scale and scope of services required across various European locations including the UK, Belgium, Germany, France, and the Netherlands, both well-established firms and those looking to expand geographically will find this tender lucrative. With a total contract value of EUR 1,486,000,000, spread over an extended contract period with possible renewals, the opportunity provides ample potential for significant business development.

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Notice Title

Ground/on-board services for Eurostar Trains and Lounges

Notice Description

The Eurostar Group is launching a procurement procedure to award its onboard and ground services contracts to serve Eurostar's ambition. Eurostar wishes to entrust the delivery of these services to suppliers with the finest expertise within a scope of 2 separate lots defined as follows: - LOT 1: Food & Beverages offer, Onboard and Ground Services for all catering services on board Eurostar trains - LOT 2: Hospitality & Catering services in all Eurostar Lounges As part of the Onboard and Ground Services procurement for the Eurostar trains, and in the Pre-Qualifying Questionnaire (PQQ) phase, each candidate can receive the document "20240930_EUROSTAR ONBOARD AND GROUND SERVICES TENDER_PQQ_OverviewLOT1&2" only if the NDA is signed. This overview is to present a summary of the specifications related to the provision of catering services for all EUROSTAR trains and Lounges.

Lot Information

Food & Beverages offer, Onboard and Ground Services for all catering services on board Eurostar trains

The Eurostar Group is launching a procurement procedure to award its onboard and ground services contracts to serve Eurostar's ambition. Eurostar wishes to entrust the delivery of these services to suppliers with the finest expertise within a scope of 2 separate lots defined as follows: - LOT 1: Food & Beverages offer, Onboard and Ground Services for all catering services on board Eurostar trains - LOT 2: Hospitality & Catering services in all Eurostar Lounges As part of the Onboard and Ground Services procurement for the Eurostar trains, and in the Pre-Qualifying Questionnaire (PQQ) phase, each candidate can receive the document "20240930_EUROSTAR ONBOARD AND GROUND SERVICES TENDER_PQQ_OverviewLOT1&2" only if the NDA is signed. This overview is to present a summary of the specifications related to the provision of catering services for all EUROSTAR trains and Lounges. Additional information: Maximum renewals: 3 The buyer reserves the right for additional purchases from the contractor, as described here: Three 12 month extensions.

LOT 2 : Hospitality & Catering services in all Eurostar Lounges

The Eurostar Group is launching a procurement procedure to award its onboard and ground services contracts to serve Eurostar's ambition. Eurostar wishes to entrust the delivery of these services suppliers with the finest expertise within a scope of 2 separate lots defined as follows: - LOT 1: Food & Beverages offer, Onboard and Ground Services for all catering services on board Eurostar trains - LOT 2: Hospitality & Catering services in all Eurostar Lounges As part of the Onboard and Ground Services procurement for the Eurostar trains, and in the Pre-Qualifying Questionnaire (PQQ) phase, each candidate can receive the document "20240930_EUROSTAR ONBOARD AND GROUND SERVICES TENDER_PQQ_OverviewLOT1&2" only if the NDA is signed. This overview is to present a summary of the specifications related to the provision of catering services for all EUROSTAR trains and Lounges. Additional information: Maximum renewals: 3 The buyer reserves the right for additional purchases from the contractor, as described here: Three 12 month extensions.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04b47f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/036005-2024
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

55321000 - Meal-preparation services

55500000 - Canteen and catering services

79342300 - Customer services

Notice Value(s)

Tender Value
£1,486,000,000 £1B-£10B
Lots Value
£1,486,000,000 £1B-£10B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Nov 20241 years ago
Submission Deadline
5 Dec 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
EUROSTAR GROUP
Additional Buyers

EUROSTAR INTERNATIONAL LIMITED

THI FACTORY SA

Contact Name
Othmane EL JAMALI
Contact Email
othmane.eljamali@eurostar.com
Contact Phone
+32 490529077

Buyer Location

Locality
BRUSSELS
Postcode
1 050
Post Town
North London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
TLE Yorkshire and The Humber

Local Authority
Islington
Electoral Ward
Caledonian
Westminster Constituency
Islington South and Finsbury

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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