Award

Hard Facilities Management Services Provider

NATURAL HISTORY MUSEUM

This public procurement record has 3 releases in its history.

Award

05 Dec 2025 at 19:05

TenderUpdate

22 Nov 2024 at 19:05

Tender

15 Nov 2024 at 19:05

Summary of the contracting process

The Natural History Museum has completed the award stage of its procurement process for Hard Facilities Management Services, aimed at engaging a provider for building services, including mechanical, electrical, plumbing, and fabric systems across its estate in London. The procurement, classified under facilities management services within the services category, employed a selective procurement method via a restricted procedure. The contract, valued at £12,043,194.06, was signed on 25th November 2025 and awarded to CBRE Managed Services Limited. The contract covers comprehensive maintenance and project works across the museum's public health, scientific, visitor, and administrative spaces.

This contract presents substantial business growth opportunities for firms specialising in complex facilities management services. The arrangement demands high-quality service execution, with criteria emphasising quality, social value, and pricing. Given its scope and requirements, it is an ideal prospect for large companies with proven expertise and experience in managing substantial estates and infrastructure. The nature of this procurement highlights opportunities for businesses to showcase their capability to handle diverse service needs, potentially elevating their credibility and presence in the facilities management sector.

How relevant is this notice?

Notice Information

Notice Title

Hard Facilities Management Services Provider

Notice Description

The Natural History Museum wishes to appoint an experienced company to provide comprehensive hard services maintenance and project works for planned and reactive Building Services, Mechanical, Electrical, Plumbing and Fabric systems, including related administrative duties and incorporating the public health, scientific facilities and physical visitor and administrative spaces contained within the Natural History Museum estate.

Lot Information

Lot 1

The Natural History Museum wishes to appoint an experienced company to provide comprehensive hard services maintenance and project works for planned and reactive Building Services, Mechanical, Electrical, Plumbing and Fabric systems, including related administrative duties and incorporating the public health, scientific facilities and physical visitor and administrative spaces contained within the Natural History Museum estate.

Renewal: There will be an option to extend the Contract period for a further 2 years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04b723
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080387-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79993100 - Facilities management services

Notice Value(s)

Tender Value
£17,500,000 £10M-£100M
Lots Value
£17,500,000 £10M-£100M
Awards Value
Not specified
Contracts Value
£12,043,194 £10M-£100M

Notice Dates

Publication Date
5 Dec 2025Yesterday
Submission Deadline
19 Dec 2024Expired
Future Notice Date
Not specified
Award Date
25 Nov 20251 weeks ago
Contract Period
1 Nov 2025 - 31 Oct 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATURAL HISTORY MUSEUM
Contact Name
Chloe Higgins
Contact Email
c.higgins@nhm.ac.uk
Contact Phone
+44 2079426046

Buyer Location

Locality
LONDON
Postcode
SW7 5BD
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI London

Local Authority
Kensington and Chelsea
Electoral Ward
Brompton & Hans Town
Westminster Constituency
Kensington and Bayswater

Supplier Information

Number of Suppliers
1
Supplier Name

CBRE MANAGED SERVICES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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