Planning

VIVID - Out of Hours Telephone Handling

VIVID HOUSING LIMITED

This public procurement record has 1 release in its history.

Planning

22 Nov 2024 at 09:42

Summary of the contracting process

VIVID Housing Limited, a body governed by public law, is planning to procure call handling services under the title "VIVID - Out of Hours Telephone Handling." This belongs to the industry category of office-support services (CPV: 79500000) and is valued at £500,000. The procurement stage is currently at the planning stage, with a future notice anticipated on 3rd February 2025. The contract will focus on the South East region (UKJ) of the United Kingdom. The procurement method is a tender process, with the initial contract period planned for 36 months and potential renewal options.

This tender presents significant opportunities for businesses specialising in office-support services, particularly those with expertise in call handling and customer service solutions. Companies that can efficiently manage out-of-hours telephone handling and demonstrate robust service delivery are well-suited to compete for this contract. Participation in this tender could facilitate substantial business growth through a significant contract with a prominent housing authority like VIVID Housing Limited, enhancing both market presence and revenue streams.

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Notice Title

VIVID - Out of Hours Telephone Handling

Notice Description

Provision of call handling services.

Lot Information

Lot 1

Provision of call handling services.

Renewal: We plan on entering into a contract for an initial period of 36 months

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04bde0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/037762-2024
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79500000 - Office-support services

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
£500,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Nov 20241 years ago
Submission Deadline
Not specified
Future Notice Date
3 Feb 2025Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
VIVID HOUSING LIMITED
Contact Name
Mr Oli Ramsell
Contact Email
oli.ramsell@vividhomes.co.uk
Contact Phone
+44 2392505792

Buyer Location

Locality
PORTSMOUTH
Postcode
PO2 8HB
Post Town
Portsmouth
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ31 Portsmouth
Delivery Location
TLJ South East (England)

Local Authority
Portsmouth
Electoral Ward
Nelson
Westminster Constituency
Portsmouth North

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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