Award

Provision of Agent Portal Solution

DE MONTFORT UNIVERSITY

This public procurement record has 2 releases in its history.

Award

05 Sep 2025 at 16:49

Tender

22 Nov 2024 at 14:24

Summary of the contracting process

The procurement process initiated by De Montfort University, located in Leicester, UK, involves the project titled "Provision of Agent Portal Solution." This procurement falls under the software package and information systems industry category, indicating the need for a technological solution to streamline student enrolment applications processed via international agents. The process follows an open procedure method, emphasizing transparency and competitive bidding. The tender stage was active, with the submission deadline on 3rd January 2025 at 12:00 PM, ensuring ample time for potential suppliers to prepare and submit their bids. The project had a contract value of £300,000 for the initial term of five years starting from 1st April 2025, with possibilities for extensions in one-year increments up to an additional five years.

This tender presents a significant growth opportunity for businesses specializing in educational software solutions, particularly those experienced in integrating with existing systems like SAP. The project focuses on improving operational efficiency at De Montfort University, enhancing its student recruitment process. Companies capable of providing established 'off-the-shelf' agent portal solutions with a track record in higher education institutions in the UK or overseas, and those that can ensure robust integration capabilities, are well-poised to compete. The requirement for electronic bid submission facilitates participation from a wide range of suppliers, while the inclusion of both electronic and written submission methods broadens access to potential bidders, fostering innovation and competition.

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Notice Title

Provision of Agent Portal Solution

Notice Description

De Montfort University (DMU) recruits thousands of students from across the world to study at its main campus in Leicester as well as campuses overseas. Currently, a high percentage of these students are recruited in collaboration with international agents who support students through the process and receive a commission should the student go on to enrol at DMU. DMU does not, as yet, have an efficient system to receive and process applications submitted via agents and is currently heavily reliant on manual excel and document uploads to SAP which, when applications are in their thousands, is a time-consuming and inefficient model. DMU therefore now require an 'off-the-shelf' Agent Portal Solution, already in operation at UK HE and/or overseas institutions and must come with the potential for integration with SAP, to facilitate this future area of development for the University.

Lot Information

Lot 1

Provision of Agent Portal Solution for De Montfort University as per the Statement of Requirements and other provisions set out in our Invitation to Tender reference 2153/24.

Options: Potential Renewal Terms of 1+1+1+1+1 years after expiry of the Initial Term of 5 years.

Renewal: The Contract will provide for further potential Renewal Terms of 1+1+1+1+1 years from expiry of the Initial Term on 31st March 2030.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04be0d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/054451-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
£300,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£864,000 £500K-£1M

Notice Dates

Publication Date
5 Sep 20255 months ago
Submission Deadline
3 Jan 2025Expired
Future Notice Date
Not specified
Award Date
4 Sep 20255 months ago
Contract Period
31 Mar 2025 - 31 Mar 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DE MONTFORT UNIVERSITY
Contact Name
Paul Whitehall, Category Manager ICT.
Contact Email
paul.whitehall@dmu.ac.uk
Contact Phone
Not specified

Buyer Location

Locality
LEICESTER
Postcode
LE1 9BH
Post Town
Leicester
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF21 Leicester
Delivery Location
Not specified

Local Authority
Leicester
Electoral Ward
Castle
Westminster Constituency
Leicester South

Supplier Information

Number of Suppliers
1
Supplier Name

FLYWIRE PAYMENTS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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