This public procurement record has 2 releases in its history.

Award

24 Jan 2025 at 12:41

Tender

25 Nov 2024 at 17:42

Summary of the contracting process

NHS Devon Integrated Care Board is set to award a contract for the Specialist Audiology Service for the Eastern Locality of Devon. The procurement aims to provide comprehensive audiology services for adults and children with hearing and communication difficulties, spanning from assessment and treatment to rehabilitation. This contract, with a value of £9,760,312, will commence on 1st April 2025 and run until 31st March 2030. It is currently in the award stage after the procurement process was completed in January 2025. Representations by providers can be made until midnight on 5th February 2025. The service will be provided by Royal Devon University Healthcare NHS Foundation Trust in compliance with the NHS Devon’s procurement policy and the Provider Selection Regime (PSR) Regulations 2023.

This tender presents significant opportunities for businesses specialising in audiology and associated healthcare services. Companies with strong capabilities in quality and innovation, value for money, social value, integration, collaboration, service sustainability, and efforts to improve access and reduce health inequalities stand to benefit. Businesses can leverage this opportunity to establish or expand their presence in the healthcare sector, particularly in the South West UK region. The contract offers a stable five-year engagement, promising continuous work and the potential to develop innovative solutions tailored to the diverse needs of the patient population. The commitment to collaboration suggests potential partnerships with other healthcare providers and stakeholders, enhancing the service offering and overall impact.

How relevant is this notice?

Notice Title

NHS Devon - Audiology Specialist Services - Eastern Locality

Notice Description

The specialised audiology service is a comprehensive specialised service for adults and children experiencing hearing and communication difficulties who would benefit from assessment, treatment and rehabilitation. The ICB commissioned specialist services will accept referrals direct from health professionals in the community via DRSS and hospitals for all aspects of hearing care for adults for whom the standard community service (over 55 Routine Adult Hearing Aid Service) is not suitable, and children. This will range from babies of a few days old and their families to the elderly. The service includes diagnosis of, quantification of degree, and rehabilitation of hearing loss, tinnitus or balance impairment. It also includes provision of supporting services for patients who may be considering or have bone anchored hearing aids and cochlear implants in addition to providing audiological support to ENT inpatient and outpatient services, as commissioned by those service providers. NHS Devon intends to contract for the Services using the latest version of the NHS Standard Contract. The contract term will be for a duration of 5 years and will commence on 1st April 2025. The total contract value is PS9,760,312. This notice is placed to set out NHS Devon's (the Commissioner's) intention to award a contract under the Competitive Process of the Provider Selection Regime (PSR). This is an existing service being awarded to a new provider. This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.

Lot Information

Lot 1

The aim of the specialised audiology service was to commission a comprehensive specialised service for adults and children experiencing hearing and communication difficulties who would benefit from assessment, treatment and rehabilitation. The ICB commissioned specialist services will accept referrals direct from health professionals in the community via DRSS and hospitals for all aspects of hearing care for adults for whom the standard community service (over 55 Routine Adult Hearing Aid Service) is not suitable, and children. This will range from babies of a few days old and their families to the elderly. The service includes diagnosis of, quantification of degree, and rehabilitation of hearing loss, tinnitus or balance impairment. It also includes provision of supporting services for patients who may be considering or have bone anchored hearing aids and cochlear implants in addition to providing audiological support to ENT inpatient and outpatient services, as commissioned by those service providers. The service will also be expected to work closely with ENT and other specialist services to establish care pathways that maximize quality while reducing reliance on medically qualified staff, for example in the glue ear pathway for children. Where agreed, such pathways will be included in this specification and a contract variation order completed. It is expected that care pathways will be unified across the ICB regardless of different service providers. The vision for people with hearing problems is for them to receive high quality, efficient services, with short waiting times and high responsiveness to the needs of local communities, free at the point of access. Key principles of the service is to: * Improve public health and occupational health focus on hearing loss; * Reduce prevalence of avoidable permanent hearing loss; * Encourage early identification, diagnosis and management of hearing loss through improved service user and professional education; * Provide person-centred care, and respond to information and psychosocial needs, including for the effect on partners (and family) of living with poor hearing; * Support communication needs by providing timely signposting to lip reading classes and assistive technologies and other rehabilitation services; * Promote inclusion and participation of people who are deaf or hard of hearing; * Compliance with clinical guidance and good practice; * Improve the service through research and development and the adoption of new evidence based technologies and practices. NHS Devon intends to contract for the Services using the latest version of the NHS Standard Contract. The contract term will be for a duration of 5 years and will commence on 1st April 2025. The service will be provided between 1st April 2025 and 31st March 2030. The total contract value is PS9,760,312. This notice is placed to set out NHS Devon's (the Commissioner's) intention to award a contract under the Competitive Process of the Provider Selection Regime (PSR). This is an existing service being awarded to a new provider. This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04be9b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/002526-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

33 - Medical equipments, pharmaceuticals and personal care products

85 - Health and social work services


CPV Codes

33185000 - Hearing aids

85121240 - ENT or audiologist services

Notice Value(s)

Tender Value
£10,003,755 £10M-£100M
Lots Value
£10,003,755 £10M-£100M
Awards Value
Not specified
Contracts Value
£9,760,312 £1M-£10M

Notice Dates

Publication Date
24 Jan 20251 years ago
Submission Deadline
3 Jan 2025Expired
Future Notice Date
Not specified
Award Date
24 Jan 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS Devon Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DEVON
Postcode
EX2 5AZ
Postcode Area
Exeter
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK4 Devon

Local Authority
Exeter
Electoral Ward
Priory
Westminster Constituency
Exeter

Supplier Information

Number of Suppliers
1
Supplier Name

Royal Devon University Healthcare NHS Foundation Trust

Open Contracting Data Standard (OCDS)

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