Notice Information
Notice Title
Online Payments and Student Debt Management System
Notice Description
The University of Hertfordshire ("The University") is conducting a tender process for the provision and implementation of an online payment collection and student debt management system.The scope of this project is three deliverables:1. Payment Solution - The solution must efficiently manage various payment methods (i.e. Accommodation, Tuition, Research payments) ensuring a smooth transaction experience for students.2. Card Payment Gateway - Ability for third party providers to interface to take debit and credit card payments.3. Online Store - Used by both students and the general public for the purchasing of merchandise and events hosted by the University.The chosen solution will be a pre-existing, fully integrated system that meets technical and functional requirements, with minimal customisation needed.The system is expected to be fully operational and launched by September 2025 in time for the new academic year.
Lot Information
Lot 1
The University of Hertfordshire ("The University") is conducting a tender process for the provision and implementation of an online payment collection and student debt management system.The scope of this project is three deliverables:1. Payment Solution - The solution must efficiently manage various payment methods (i.e. Accommodation, Tuition, Research payments) ensuring a smooth transaction experience for students.2. Card Payment Gateway - Ability for third party providers to interface to take debit and credit card payments.3. Online Store - Used by both students and the general public for the purchasing of merchandise and events hosted by the University.The chosen solution will be a pre-existing, fully integrated system that meets technical and functional requirements, with minimal customisation needed.It is intended that the contract will run for an initial period of three years with the option to extend by a further two years in one-year increments, subject to satisfactory performance.
Renewal: 1yr + 1yr
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04c653
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/059034-2025
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- £200,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £350,000 £100K-£500K
Notice Dates
- Publication Date
- 23 Sep 20255 months ago
- Submission Deadline
- 21 Jan 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 22 Sep 20255 months ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- UNIVERSITY OF HERTFORDSHIRE
- Contact Name
- Procurement Dept.
- Contact Email
- categorymanager-ict@herts.ac.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- HATFIELD
- Postcode
- AL10 9AB
- Post Town
- St Albans
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH2 Bedfordshire and Hertfordshire
- Small Region (ITL 3)
- TLH26 North and East Hertfordshire
- Delivery Location
- TLH23 Hertfordshire CC
-
- Local Authority
- Welwyn Hatfield
- Electoral Ward
- Hatfield South West
- Westminster Constituency
- Welwyn Hatfield
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-04c653-2025-09-23T17:13:45+01:00",
"date": "2025-09-23T17:13:45+01:00",
"ocid": "ocds-h6vhtk-04c653",
"initiationType": "tender",
"tender": {
"id": "24043",
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"title": "Online Payments and Student Debt Management System",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "48000000",
"description": "Software package and information systems"
},
"mainProcurementCategory": "goods",
"description": "The University of Hertfordshire (\"The University\") is conducting a tender process for the provision and implementation of an online payment collection and student debt management system.The scope of this project is three deliverables:1. Payment Solution - The solution must efficiently manage various payment methods (i.e. Accommodation, Tuition, Research payments) ensuring a smooth transaction experience for students.2. Card Payment Gateway - Ability for third party providers to interface to take debit and credit card payments.3. Online Store - Used by both students and the general public for the purchasing of merchandise and events hosted by the University.The chosen solution will be a pre-existing, fully integrated system that meets technical and functional requirements, with minimal customisation needed.The system is expected to be fully operational and launched by September 2025 in time for the new academic year.",
"value": {
"amount": 200000,
"currency": "GBP"
},
"lots": [
{
"id": "1",
"description": "The University of Hertfordshire (\"The University\") is conducting a tender process for the provision and implementation of an online payment collection and student debt management system.The scope of this project is three deliverables:1. Payment Solution - The solution must efficiently manage various payment methods (i.e. Accommodation, Tuition, Research payments) ensuring a smooth transaction experience for students.2. Card Payment Gateway - Ability for third party providers to interface to take debit and credit card payments.3. Online Store - Used by both students and the general public for the purchasing of merchandise and events hosted by the University.The chosen solution will be a pre-existing, fully integrated system that meets technical and functional requirements, with minimal customisation needed.It is intended that the contract will run for an initial period of three years with the option to extend by a further two years in one-year increments, subject to satisfactory performance.",
"contractPeriod": {
"durationInDays": 1080
},
"hasRenewal": true,
"renewal": {
"description": "1yr + 1yr"
},
"submissionTerms": {
"variantPolicy": "notAllowed"
},
"hasOptions": false,
"status": "cancelled",
"awardCriteria": {
"criteria": [
{
"name": "Technical fit to requirements. Expertise and track record, implementation and project management",
"type": "quality",
"description": "80"
},
{
"type": "price",
"description": "20"
}
]
}
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "48000000",
"description": "Software package and information systems"
}
],
"deliveryAddresses": [
{
"region": "UKH23"
},
{
"region": "UKH23"
}
],
"relatedLot": "1"
}
],
"submissionMethod": [
"electronicSubmission",
"written"
],
"submissionMethodDetails": "https://in-tendhost.co.uk/universityofhertfordshire",
"selectionCriteria": {
"criteria": [
{
"type": "suitability",
"description": "details provided in tender documents",
"appliesTo": [
"supplier"
]
}
]
},
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"tenderPeriod": {
"endDate": "2025-01-21T12:00:00Z"
},
"submissionTerms": {
"languages": [
"en"
]
},
"awardPeriod": {
"startDate": "2025-01-21T12:02:00Z"
},
"bidOpening": {
"date": "2025-01-21T12:02:00Z",
"address": {
"streetAddress": "electronically via In-Tend"
}
},
"hasRecurrence": false,
"contractTerms": {
"hasElectronicOrdering": true,
"electronicInvoicingPolicy": "allowed",
"hasElectronicPayment": true
},
"amendments": [
{
"id": "1",
"unstructuredChanges": [
{
"oldValue": {
"date": "2025-01-21T12:00:00Z"
},
"newValue": {
"date": "2025-01-28T12:00:00Z"
},
"where": {
"section": "IV.2.7)"
}
}
]
}
]
},
"parties": [
{
"id": "GB-FTS-69440",
"name": "University of Hertfordshire",
"identifier": {
"legalName": "University of Hertfordshire"
},
"address": {
"streetAddress": "College Lane",
"locality": "Hatfield",
"region": "UKH23",
"postalCode": "AL10 9AB",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Procurement Dept.",
"email": "categorymanager-ict@herts.ac.uk",
"url": "https://in-tendhost.co.uk/universityofhertfordshire"
},
"roles": [
"buyer"
],
"details": {
"url": "http://www.herts.ac.uk",
"buyerProfile": "https://in-tendhost.co.uk/universityofhertfordshire",
"classifications": [
{
"scheme": "TED_CA_TYPE",
"id": "BODY_PUBLIC",
"description": "Body governed by public law"
},
{
"scheme": "COFOG",
"id": "09",
"description": "Education"
}
]
}
},
{
"id": "GB-FTS-525",
"name": "High Court",
"identifier": {
"legalName": "High Court"
},
"address": {
"locality": "London",
"countryName": "United Kingdom"
},
"roles": [
"reviewBody"
]
},
{
"id": "GB-FTS-161729",
"name": "Flywire Payments Ltd",
"identifier": {
"legalName": "Flywire Payments Ltd",
"id": "7677601"
},
"address": {
"streetAddress": "6th Floor, 9 Appold Street, London EC2A 2AP",
"locality": "London",
"region": "UK",
"countryName": "United Kingdom"
},
"roles": [
"supplier"
],
"details": {
"scale": "sme"
}
}
],
"buyer": {
"id": "GB-FTS-69440",
"name": "University of Hertfordshire"
},
"language": "en",
"awards": [
{
"id": "059034-2025-24043-1",
"relatedLots": [
"1"
],
"title": "Online Payment and Student Debt Management System",
"status": "active",
"suppliers": [
{
"id": "GB-FTS-161729",
"name": "Flywire Payments Ltd"
}
]
}
],
"contracts": [
{
"id": "059034-2025-24043-1",
"awardID": "059034-2025-24043-1",
"title": "Online Payment and Student Debt Management System",
"status": "active",
"value": {
"amount": 350000,
"currency": "GBP"
},
"dateSigned": "2025-09-23T00:00:00+01:00"
}
],
"bids": {
"statistics": [
{
"id": "1",
"measure": "bids",
"relatedLot": "1",
"value": 1
},
{
"id": "2",
"measure": "smeBids",
"relatedLot": "1",
"value": 1
},
{
"id": "3",
"measure": "foreignBidsFromEU",
"relatedLot": "1",
"value": 0
},
{
"id": "4",
"measure": "foreignBidsFromNonEU",
"relatedLot": "1",
"value": 0
},
{
"id": "5",
"measure": "electronicBids",
"relatedLot": "1",
"value": 1
}
]
}
}