Award

Online Payments and Student Debt Management System

UNIVERSITY OF HERTFORDSHIRE

This public procurement record has 3 releases in its history.

Award

23 Sep 2025 at 16:13

TenderUpdate

19 Dec 2024 at 14:54

Tender

11 Dec 2024 at 12:39

Summary of the contracting process

The University of Hertfordshire recently completed a public procurement process for the implementation of an Online Payment and Student Debt Management System. The project aims to enhance payment solutions, card payment gateways, and an online store, encompassing various payment needs for students and the public. This tender falls under the software package and information systems industry category, classified by the CPV code 48000000. Located in Hatfield, UK, the procurement process was conducted using an open procedure and was awarded to Flywire Payments Ltd on 23rd September 2025, with the contract valued at £350,000. The system is expected to be operational by September 2025, aligning with the new academic year.

This procurement offers significant opportunities for businesses specialising in software solutions, particularly those with expertise in payment systems and integration capabilities. The University sought a fully integrated, pre-existing solution requiring minimal customisation, favouring suppliers with a strong track record in technical fit, project management, and implementation expertise. The emphasis on technical quality and reasonable pricing may present growth prospects for SMEs adept in this technology sector, reflecting the necessity for innovation and efficiency in handling diverse transaction processes within the education industry. Businesses providing tailored solutions that comply with educational institutions' unique requirements are particularly well-suited to compete in such tenders.

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Notice Title

Online Payments and Student Debt Management System

Notice Description

The University of Hertfordshire ("The University") is conducting a tender process for the provision and implementation of an online payment collection and student debt management system.The scope of this project is three deliverables:1. Payment Solution - The solution must efficiently manage various payment methods (i.e. Accommodation, Tuition, Research payments) ensuring a smooth transaction experience for students.2. Card Payment Gateway - Ability for third party providers to interface to take debit and credit card payments.3. Online Store - Used by both students and the general public for the purchasing of merchandise and events hosted by the University.The chosen solution will be a pre-existing, fully integrated system that meets technical and functional requirements, with minimal customisation needed.The system is expected to be fully operational and launched by September 2025 in time for the new academic year.

Lot Information

Lot 1

The University of Hertfordshire ("The University") is conducting a tender process for the provision and implementation of an online payment collection and student debt management system.The scope of this project is three deliverables:1. Payment Solution - The solution must efficiently manage various payment methods (i.e. Accommodation, Tuition, Research payments) ensuring a smooth transaction experience for students.2. Card Payment Gateway - Ability for third party providers to interface to take debit and credit card payments.3. Online Store - Used by both students and the general public for the purchasing of merchandise and events hosted by the University.The chosen solution will be a pre-existing, fully integrated system that meets technical and functional requirements, with minimal customisation needed.It is intended that the contract will run for an initial period of three years with the option to extend by a further two years in one-year increments, subject to satisfactory performance.

Renewal: 1yr + 1yr

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04c653
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/059034-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£200,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£350,000 £100K-£500K

Notice Dates

Publication Date
23 Sep 20255 months ago
Submission Deadline
21 Jan 2025Expired
Future Notice Date
Not specified
Award Date
22 Sep 20255 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF HERTFORDSHIRE
Contact Name
Procurement Dept.
Contact Email
categorymanager-ict@herts.ac.uk
Contact Phone
Not specified

Buyer Location

Locality
HATFIELD
Postcode
AL10 9AB
Post Town
St Albans
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
TLH23 Hertfordshire CC

Local Authority
Welwyn Hatfield
Electoral Ward
Hatfield South West
Westminster Constituency
Welwyn Hatfield

Supplier Information

Number of Suppliers
1
Supplier Name

FLYWIRE PAYMENTS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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